I think a lot of people has reviewed on this. But I can only said air conditioning system issue need to be fix. Otherwise it is hard for other customer wants to stay. It is summer time and the air conditioning system not work. All you got is a fan will only have little help. Can you imagine stay in the room with 27C? And there is not compensation. Charging almost 100 pound per night, and it is the sleep environment we got.

close to railway station, walking distance to local restaurant; ask for a quite room but get one on the outer edge of building next to traffic

We came for the football on the Saturday and we was very impressed with the hotel, rooms were nice, decent bar, excellent breakfasts, although we didn’t eat in the hotel the menu was excellent and not overly expensive, and from what we saw people eating it looked very nice. As most hotels there always seems to be an issue with the breakfasts on a Sunday morning as they ran out of glasses for the juice, then had to wait 20 minutes for bacon, then the coffee machine ran out, but it does seem to be the norm at most hotels as this is something we always see. Having said that the young lady was running round doing her very best and was very polite and like I already mentioned the breakfast was well worth waiting for. Hopefully be back one day.

Simple does what it needs to do

Everything

This is an obviously well run hotel with first impressions catered for. The staff are all pleasant and welcoming and the room well laid out with plenty of room to breathe. The air conditioning worked well and more importantly was quiet in its operation. Close to the main station and just a short walk to town. The breakfast was excellent with a very good choice of hot and cold food. The evening meal, though expensive, was excellent and a good portion was given. All in all an excellent place to stay.

They allow you to leave a case before or after you check out, for a couple of hours. The Travelodge suddenly stopped allowing this, so this hotel is much better for ITFC fans who don’t have a car in which to lock luggage. The breakfast is better too, although they could do with an extra coffee machine for peak times. They allowed me to check in early, which was great.

I struggled with the code for the room and I prefer a key card Over a code And I would love to have some hot chocolate sachets to drink before I go to bed And would like to have some event warning at the toilets or sink aren’t functioning properly. The sink was fine but the toilet wasn’t And. If I had a three nights day I would’ve mentioned it and moved luckily I mentioned it but I didn’t move this time, but if I stayed for three or four nights, I would’ve asked to change rooms

Great all round.

Clean room and comfy bed. Very good buffet breakfast and friendly staff. Excellent house keeping staff. Definitely stay again.

Very clean, very quiet and very easy to book in and check out.

Very clean, great staff and well located for transport and the town centre.

Absolutely amazing hotel to stay in, the staff honestly are a credit to the company, I stayed alone for 3 nights back in Nov and had to return a week later with my family as my father was end of life, we arrived to the hotel at 2am with a toddler in tow and the staff were simply the loviest helping us park in a very full car park so we didn’t have to park off site, were very compassionate and said If they could help with anything they would. They saw my partner and little one walking around over the next few days and went and got little one a sand which and snacks. Breakfast was lovely a great array of choice and very helpful with ordering veggie sausages, plenty of choice of breads and hot drinks also. We didn’t eat off the main menu but it looked and sounded lovely from what we saw. I booked this hotel as I loved it the first stay so booked again, sadly they don’t do family rooms so that means 2 rooms being paid for but to be honest I’m happy to do that if it menas staying somewhere so nice x

Bathroom and mattress was good and dinners were cooked nice.quite friendly staff and relaxing place.

The rom was spotless, clean and a comfy bed.

Amazing staff and room was so lovely after our awful experience at the easy hotel

Everything was great.Top value for money.Would definitely stay again and would recommend the hotel

Staff not serious enough about guests safety

Great everything !!

The room was quiet and staff helpful and lovely