Great place to stay clean

Really disappointed in the cleanliness here. If I hadn’t arrived late at night after a long travel day with a 4 year old, I would have left. The room carpet was sticky. The sheets on the bed were stained and in the morning when we woke up I noticed the duvet peaking out from between the sheets and it was a horrible shade of grey. The rooms are also very humid which is unfortunate.

It was in a nice area, good restaurants and space needle near by. Staff was very helpful, and gave good suggestions. C,one to cruise port.

The room was great and the staff was great.

Always enjoy our stay at Rialto, close to everything Victoria has to offer!

We stayed 3 nights at Hotel Rialto in a "VIP" room, and while the downtown location is fantastic and the on-site bar was exceptional with outstanding food, drinks, and staff, the overall experience did not live up to the price point. Every time we entered our room, we were hit with a distinct musty, moldy smell. Despite decent daily housekeeping, the space desperately needs a deep clean and minor repairs—we found a stained mattress cover during our initial bed bug check, a stained lampshade, a slow-draining sink, and visible dust and hair. Our sleep was also disrupted every night due to heavy street noise (you will definitely need white noise or earplugs). The "VIP" welcome drinks were just sugary canned San Pellegrino rather than actual bar cocktails. Room amenities were minimal, and logistics were tricky with off-site hotel parking and an extremely tight load/unload area. Overall, it was simply far more expensive than it was worth to us, and we are unlikely to return.

Great location and property. Room was awesome…

For the amount that we paid, it was not worth the room

Great stay!

Belle decouverte de Victoria, centre accessible a pied. Chambre simple et d'une certaine époque. Pérsonnel accueillant et efficace. Parking publique a quelques minutes de l'hotel

Clean comfortable and close to activities

We had the parking issue there rest it was fine .

Bartender was amazing. He was very i formative and gave great recomendations

Wonderful staff! Quite convenient location to shops. Douglas street is tricky at night, but the hotel felt very safe and secure. Hotel bar and restaurant were awesome perks. Loved the spacious room and coffee! We will be back.

I liked that I was downtown and accessible but the parking is awful.

Property is in a great location, has a restaurant and a lounge (can order food from either in it). Food was great! Service a tad slow, but could have been short staffed. Rooms are great, though showing some wear and tear and a little dated. Some beds are more comfy than others, some rooms larger even if booking the same class of room, but they are all great. They do offer free coffee and fruit in the morning, there's always a bowl of hard candy and fruit is out all day for anyone that wants one. Free water bottle fill up service in the lobby as well, which is really nice. They usually give you a package of cookies, in the room as well. There's a place to buy alcohol right next door. Some exceptional restaurants, down and around chinatown, or in the other direction. Don't have to walk far to find some great restaurants, or get close to the water. Have stayed here numerous times would highly recommend. Staff is great and helpful, parking is available in another building very close for a fee. Rooms are done up daily if you want.

We highly recommend the hotel. The rooms are spacious with high ceilings. They don't look or feel like your standard hotel room. The hotel is a 15 minute walk from the ferry terminal and in the heart of downtown. We were a few minutes walk from restaurants and shopping. If you get tired of walking around at the end of the day the bar served excellent drinks at reasonable prices. All in all we had a wonderful stay and would recommend it to anyone.

The staff were ✨INCREDIBLE✨ such a lovely hotel. My dogs LOVED their stay ❤️ I really appreciate the historic charm. ✨THANK YOU✨ 🙏

Wonderful hotel, great size room with very comfortable beds. The bar area is fabulous great drinks and very friendly bartenders! Also the location is great, you can walk to many stores, sites and restaurants!

Hotel was not in a good location. If I had been traveling alone, I would not have felt safe. The street it is on did not feel like the rest of Victoria.