不错

To hot

非常好，飯店服務也很棒

Good location. Staff are polite and helpful. Breakfast has lots of varieties and starts from 3:00am. Free airport shuttle bus service is an advantage.

The room is kind of outdated. Especially the bathtub, you can see some chip off. The front desk keeps calling asking for some arrival document which was already presented in the first place. Told her that I will return the call when available, but keeps calling, at 11pm. The breakfast was good even when they say it was a simple breakfast, between 3-5am. it was well above average.

It said 4 stars but it is not, the windows are very dirty, the water is leaking out when shower, but i have to say the service is very good

Great service!

The breakfast was one of the best I've ever been provided at a hotel. The perfect mix of fresh local cuisine and classic breakfast standards.

They shuttled us from and to the airport. The property itself is a 15 minute walk to Plaza de Armas. The breakfast is great the restaurant also has good options. Mabel who cleaned our room everyday in our week stay did a wonderful job. Yes, i would recommend this hotel. Their staff is really nice and customer service oriented.

Fantastic hotel in Cusco. The staff were so helpful and pleasant that they even got us the recipe of a dish during breakfast that we loved. I will definitely stay here again if I return to Cusco. The breakfast spread was awesome that after eating we could skip lunch. For early trips they do start serving from 3 am

Great location, hotel service and hotel room.

The room was large with a very large bathroom as well. It did not have a walk-in shower, but more of a tub shower. The bed was very comfortable. The hotel itself was clean and well kept up and the staff was very friendly and helpful. The breakfast was amazing with significant variety and fresh cooked options, which is an omelette station. They also had regional food for breakfast, which was fun. We ate at the restaurant twice and the food was fantastic. My only complaint was the rooms at the front of the buildings are not insulated all that well, and you could hear the noise on the street. The rooms in the front of the building did have a balcony with a view of the city, which was nice.

We were surprised when we arrived, an excellent value for this lovely property. Dinner and drinks were wonderful. Hotel provided 2 bottles of water per day which doesn’t seem like a big deal but it really was a much appreciated touch. No a/c however windows open, providing a very nice fresh breeze during the night. Other amenities we enjoyed were access to tv programming in English, variety of shows and news, mini fridge in the room, coffee station and a safe. Terrific value, we couldn’t believe our luck!

Spotless room, friendly staff , fast room service, good breakfast. Walking distance to main Plaza de Armas and San Pedro.

Staff was amazing.

Super lækker morgenmad, meget servicemindede personale og utrolig høflige og venlige. Virkelig lækkert værelse

Fantastisk hotel med rigtig god service. Meget kindeorienterede

Nossa estadia no Sonesta Cusco foi perfeita. O café da manhã é espetacular — variado, saboroso e digno de cinco estrelas. Há opções da culinária local, iogurtes, bolos, tortas, sucos, detox, área sem glúten, omeletes e ovos feitos na hora, além de comidas quentes típicas, frutas frescas e muitos pães. Tudo impecável e de ótima qualidade. Recebemos um upgrade de quarto e ficamos em uma suíte imensa, praticamente um apartamento, com banheira de hidromassagem, sanitário e chuveiro separados, excelente área de pia, produtos de higiene de primeira, pantufas e roupão. O conforto é total, e a vista para a praça é linda. A localização é ótima: a cerca de 1 km da Plaza de Armas e em frente ao Mercado de Artesanias de Cusco, o melhor lugar para compras — preços excelentes, variedade enorme e possibilidade de negociar. Muito melhor que o Mercado de San Pedro ou as lojas da Artesanías Assunta, um caos. Os quartos são amplos e muito limpos, e a equipe do hotel é nota mil — atenciosa, gentil e sempre prestativa. Um dos motivos da escolha foi o fato de o hotel ter oxigênio disponível, essencial nos primeiros dias de adaptação à altitude. O serviço de quarto é ótimo, pratos deliciosos e bem servidos. O custo-benefício é excelente, e o Sonesta tem padrão de hotel cinco estrelas em Cusco. Recomendo totalmente!

Front desk was very Rouse very puntual the shuttle

Muy bien servicio , bien localizado con acceso al centro histórico