部屋は運河沿いと言うこともあり 多少カビているところもあるが バスルームは綺麗だし寝るだけなら何も問題はなかった スタッフは24時間スタンバイしているので深夜早朝のチェックイン/アウトも大丈夫 サンタルチア駅から徒歩25分 マルコポーロ広場まで近くの水上バスで5分

Very convenient hotel

Clean room

Room is dingy, no internet/wifi (as promised) and no television (linked through the internet). Basically, none of the amenities offered were available. Concierge only redirected me to a dead end info@ email address to lodge a complaint. Very, very disappointing experience.

Dieses Hotel ist nur für Gäste zu empfehlen, die gerne kalt duschen, da es in den Zimmern KEIN WARMES WASSER gab. Angesichts dieser eklatanten Mängel sind andere Unzulänglichkeiten wie der Abwassergeruch, der verstopfte Duschabfluss und die beschädigten Sanitäranlagen völlig nebensächlich. Die Angestellten reagierten darauf lediglich mit dem Hinweis, eine Beschwerde einzureichen. Das Restaurant blieb am Abend ohne Angabe von Gründen für Gäste geschlossen.

The photos on the website are so far removed from reality. The room was a disgrace. It was pokey and small. The carpet is faded and knackered, the furniture is falling apart and battered, the fabric wallpaper was coming away, there is mould in the bathroom, the shower was dreadful and had an awful lip on it which was sharp and you can catch your toes on, the bed was like two camp beds pushed together, the WiFi doesn’t work at all, the tv on the wall was wonky. Even the corridors are horrifically shabby getting to the room. The rooms are in a separate building to the surprisingly nice but tricky to find reception, but that’s where the good bit ends. I’m surprised this place has any stars and is not worth a fraction of what I paid.

La moquette de la chambre était recouverte d'une grande tache noire, que j'ai accidentellement piétinée pieds nus. J'avais l'impression d'avoir marché sur du vomi. La chambre sentait l'humidité. La douche était propre, mais le rideau en plastique me collait au corps. Une flaque s'est formée pendant que je prenais ma douche, car le rideau n'était pas assez long. L'éclairage de la douche était faible ; une seule ampoule fonctionnait. Les installations et la chambre auraient besoin d'être rénovées. Les réceptionnistes sont très aimables et attentionnés.

Todo bien! No desayuné en el hotel

Non c'era Internet. L'anesso de l'albergo un disastro : vechio, rotto e senza internet e 250 euros la notte!!!!

Cheap stay in Venice to get a connecting flight elsewhere. You get what you pay for with this hotel. It's a little tired and shabby but it was perfectly clean, the service was excellent and my stay was nothing like some of 5he fantastic horror stories on Google.

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FUE TERRIBLE

The only hotel in 42 non refundable bookings world wide that would not refund a booking made 4 months in advance when my wife was diagnosed with cancer and started immediate treatment so that we had to cancel our trip. Hotel used excuses like laptop not working to not respond to questions.

Dirty floors, mosquitos, broken tiles and bad beds. Poor breakfast

Staff was very rude and unwilling to be of assistance. I would recommend paying a little bit more for a different hotel. The area around the hotel is nice.

Serving staff were very helpful and friendly.

Nice location and quiet. Too outdated and not alot of conveniences. Too small rooms

Not only that the people were rude but the place is full of mold I have to be out most of the day because I was afraid to get sick. The advertised Smart TV in Wi-Fi we never got five when we went to the receptionist they did not accommodate us at all. Wedding Felix arguing so we left it like that not TV no Wi-Fi. The only good thing about that hotel was the servers at the restaurant..

Do not waste your money staying here. The only good thing is the proximity to water taxis. The red carpet had a black moldy spot as you walked in along with two big yellow discolored spots. The smell in the room was that of it not being aired out at all, quite moldy. The walls were covered in red and gold fabric which had not been changed in decades, which held in that moldy smell. Although there was A/C, it didn’t work. We had the temp down to 18 and with it being a tiny room, it was stifling hot. Hardly any space to have two people moving around at the same time. Paper thin walls, could hear all noises with other guests. Front desk is in another building a few doors down. The TV turned on by itself multiple times throughout our stay, first time being at 5:00am one morning. Checking in area was also the spot where guests paid for restaurant services. In the middle of us checking in, we had to wait for multiple guests to pay for food. This hotel has a three star rating but was no where near that. Definitely would not recommend this hotel.

Where do I begin? Hotels.com.and hotel Messener both need investigated. Lets start with the hotel. What you see is not advertised. Believe me. Mould, damp, electrical switches broken and exposed, broken furniture and bed bugs plus much more. I checked in and 20 minutes later right back out. I suffer from respiratory health issues. Hotel messner and hotels.com would have been paying my medical expenses should i have stayed. But dont worry! Hotel messner and hotels.com re booked my Room and BOTH REFUSE to give me my money back, oh and tried to say the hotel don't speak English. Dont worry I have a video they do! Check my pics, since hotel.com say I'm lying. Local polizia has closed this place down on more than 1 occasion due to not being fit for purpose