Parking was great. Right outside hotel and well lit. Reception staff excellent. Friendly professional and very informative. Good conversation amd friendly. Room was comfortable although a bit tired and in need of renovation. Taps were difficult to turn off but managed it. Highly recommended this hotel and staff.

Excellent good vulue for money A policy should be inforced for inconsiderate guests staying at the hotel who choose to smoke. This is not just inconsiderare for other guests who inhale unwanted 2 x smoke. But for the poor cleaning staff who are exposed to this irritant

The room was very noise never got much sleep it waz like blowing noise air con or a broken fan and a very bad stain pn carpet at end of bed not a good stay and no one on desk next morning to tell

Awful

Great stay very quiet, lovely friendly receptionist - spotless room good size and a great price!

Safe with cctv .

The Hotel/Stay was great, Clean and friendly One thing to bear in mind, the hotel is in the Services on M6 toll road, Don't forget this is an additional cost When booking this hotel.....

Have asked for a receipt more than 3 times now. Have been told inwoukd have one the next day! Such a simple task that this hotel finds so hard….

Parking was easy. Nice comfy bed. Easy access inside to food areas. Would definitely use again.

Very clean and welcoming. 100% I would recommend it if you're thinking of staying. One downfall is M6 Toll. But if you ask the staff they'll explain how to avoid it.

Wife went for a walk and was attacked

Comfortable with adequate sleep

Friendly and easy check in. Room was perfect for my needs. Slept well. Room clean and bed comfy. It surprised me how quiet it was at night. Took Winnie on her dog walk out of the grounds and wandered to see Chasewater. I have no hesitation in recommending staying here.

Good service good location for what we needed

Very efficient on arrival in reception, room spacious, clean with plenty of hot water and towels. Everything worked as it should

Great for stopping with dogs - big grassy area for walking

The room was very spacious, the bathroom was clean and spacious as well the cleaning staff were wonderful, no one on the desk they didn’t have any one on there in the day so if you needed anything you had to go chase someone up in the retail area, no plug sockets by the bed and considering it was an accessible room you would think they would have them or at least one by the bed.

The overall experience was very positive but was marred by the extremely selfish couple in the adjoining room who came back at 1 am shouting at one another very loudly and the noise continued until past 3 am.

Clean and friendly

Bed uncomfortable, pillows too hard, really dated, bathroom units warped. Could tell the reception staff could not be bothered. Not worth the money, very overpriced.