員工非常熱心，預訂餐廳跟聯絡事項都會很熱誠

Location! Clean! Friendly reception!

Good location, clean and good service especially the receptionist Mario is very helpful

Gran ubicación para llegar a todos los sitios históricos. Habitación limpia, ubicación segura y excelente desayuno. El servicio fue excelente y muy amable todo el equipo.

Localização perfeita. Funcionários prestativos e amáveis

The staff were very helpful and courteous.

Clean room. Excellent location. Very close cars park

Excelente atendimento pela equipe. Desejum matinal rico em tudo

Great place to stay in the heart of Granada! Location is perfect, on main Gran Via across from cathedral and loads of shops and restaurants. Room was really nice, bed super comfy and clean, nice bathroom and amenities. Coffee and tea maker in room. Staff very nice and helpful.

Very friendly and helpful staff and great location. Great room amenities with coffee and tea provisions. Lots of selection for the breakfast buffet but its pricier than normal. Its like the price for a dinner entree. It could have been a perfect hotel but the shower stall is leaking....the bathroom floor gets wet. The half door of the tub also results in the bathroom floor getting wet. And theres not enough towels to dry the floor. This is actually a safety hazard as guests could slip on the wet floor. I don't understand why European hotels are designed this way. It results in a mess in the bathroom.

Good hotel to stay centrally, comfortable spotless rooms, breakfast choices good, excellent views fro the terrace bar, rooms cleaned spotless.

Central to Granada Cathedral and shopping area.

유로스타스 호텔 여러 지역 경험했지만 방크기도 가장 작고 호텔 자체가 2스타 정도입니다 미레 이메일통해 개인정보 충분히 공유했음에도 유일하게 여권검사를하는 바람에 체크인시간은 더디고 그에비해 컴플리멘터리워터도 적고 슬리퍼도 뱡에 요청을 해야만 주는 서비스. 이번 스페인 여행중에 가장 최악의 호텔

Desayuno excelente, personal muy amable

Well located Staff service excellent

Breakfast is tremendous but 20 euro. Hotel was immaculately clean and terrific location.

Exit light for the room was bright and room was not dark, the noise from the street was loud at nighttime. Ned was not very comfortable. On a good note the hotel was located close to all attractions and restaurants.

perfect stress free staying, I wish rooftop would be open late night

Fomos muito felizes na escolha do Eurostars Gran Via para nossa estadia em Granada. O quarto era confortável e silencioso. O hotel está muito bem localizado e a equipe é educada e solícita. Também gostamos do café-da-manhã.

The location is great. Getting to the parking structure is difficult due to one way streets. Hotel staff was great but said the hotel was booked and they could not switch us to a better room even tho we had several issues with our room. The bed took up most of the space in the room so there was little area to move around. Tub was clogged and did not drain. Shower leaked onto floor in WC. The body soap and shampoo bottles were nearly empty and ran out during our 7 night stay and when we asked for refills they were also almost empty and ran out. One of the toilet flushes did not work. Some overhead lights did not work. Thermostat did not work. The carpet had several stains and did not look clean. There is a lot of street noise and we were woken up several times by people yelling in the street. And on the day we reserved the “spa” no one was there, most of the lights were off so it was difficult to see, there was something we could not identify on the bottom of the pool (because it was so dark) and there was a roach in the steam room. This was one of our worst hotel experiences.