There is no airflow in basement room, I cannot even breath when I just opened the door. I cannot imagine if I need to stay here for 2 nights!! I lost my control and immediately go to reception argued with staff there. He said this is the basement room in a very cheap price, no air conditioner is a must in London hotel. I understand air conditioner is not a must but it definitely stated in Expedia intro of this hotel!! That means the Expedia information is wrong ??!!! I am so disappointed and wanted to cancel for my 2nd night. He rejected and suggested me to upgrade by adding RBP30, I paid as I cannot find another hotel by spending RBP30 for a night. Finally, I spent RBP150(Booking price + Upgrade charges) for my another night in this hotel. I am sure I can find a better one in this amount!! For my 1st basement room night, I switched on 4 fans the whole night in order to stay alive. And toilet is outside the room, very small. In conclusion, I must choose other hotel if I need to pay this amount of $$$.

This place is essentially a hole underground—albeit in a very convenient location. The towels are clean, and the person who welcomes you is genuinely friendly. But beyond that, it’s still a hole. You’ll either find yourself in a cellar room next to the garbage bins, with a lovely view of strangers’ feet walking past, or squeezed into a room so narrow you can touch both walls at once by stretching your arms. Sound and smell isolation? Nonexistent. If the local youth are smoking weed on the stairs, you’ll enjoy it too—like it or not. When someone grabs a kebab from the night shop next door, you could practically join their conversation from your bed. And just when you think it can’t get better, the metro trains passing underneath don’t just make themselves heard—they’re felt. And they are frequent. If you only need a central location and a roof over your head, this place delivers. If you’re hoping for actual sleep… best look elsewhere.

This place is awful, just awful. Our expectations were pretty low to begin with after reading reviews, $1000 for 3 nights. SO dirty, SO hot, SO INCREDIBLY tiny, broken sink, crooked toilet, smells, exhaust from next door restaurant floating in, so loud…the only good thing was the staff gentleman was kind. RUN away from this place.

This was the smallest room I have ever stayed in. Pictures were very misleading. Very noisy— I had a sound machine with me so that helped. Overall seemed fairly clean, and location was good, but be aware the rooms are tiny and you can hear everything.

Parfait

It is as advertised. Basic but good value in a great location

👍

The bed was not really comfortable. A bit of mold in the shower but overall, it worked for us due to the great location.

The best part about this was the price and the location. We got more than what we paid for - a pretty decent private room, comfortable enough bed, more than workable bathroom. Would recommend for a semi-budget option.

Die Unterkunft liegt in ruhiger Lage im Stadtzentrum. Der Service war ohne Beanstandung. Einzige Mängel sind im Badezimmer zu nennen. Fugenlose Fliesen und Schimmel in der Dusche.

Hotel is decent and room was big and spacious. Very comfortable sleep.

The bathroom smelled of cigarette smoke. The shower didnt drain properly. Carpets very worn. Mattress however was very comfortable

Good location base. Original room a bit of a small layout but we were luckily offered another choice of room available which we took. Staff friendly and very helpful. Communal areas need refurbishing as heavy use. Busy area so if on lower levels can hear outside but have to expect this in a city. Lots of places to eat nearby.

Convenient stay close to workplace and main stations

The carpet was too dusty and untidy. It is very bad room for this price , but found great hotel in two minutes walk distance at perfect condition at the similar price. Felt unfortunate that I saw the good hotel nearby only after vacating from Leigh and at the end of my trip. The toilet wash basin was broken and looks filthy. Even there is no phone available to contact the reception,.had to come down to reception if we have any questions and couldn't even find the receptionist there when I went to give my key back.

Very tidy and the hotel is convenienet for the City and main train stations

Everything was perfectly fine. I stayed for 3 nights and no one ever came to clean or straighten my room, replace towels, etc., but otherwise, everything was OK. The staff at the front desk were particularly nice.

Staff very friendly and accommodating. Gave us a ground floor room after an accident effecting mobility . Great position close to train , bus and underground. Lots of dinning options and takeaways in walking distance. Entrance hall needs upgrading , needs new carpet but our room was fine . Don’t be put off by first appearances.

Chambre, sdb privée, draps, serviettes tres propres. Réception 24h/24. Tres bien placé , au calme devant un petit parc ,entre la gare St Pancras et Soho, tres pratique avec petits restos ouverts tots et tard dans les 2 rues attenantes .

Acceptabelt er et godt ord, og rengøringen var også ok, men jeg har aldrig før oplevet så klamt et gulvtæppe (både gang/trappe og værelse)😂 Personalet var ok, men selve indmaden af hotellet var i ekstremt dårlig stand - slidt, sjusket renoveret og beskidt. Bruseren flød over hver gang, og vi måtte bruge håndklæder til at stoppe pytten. London er dyr, men vi fik hvad vi betalte for.