Kenzi Solazur Hotel

探索 Kenzi Solazur Hotel
7.0
基于 1,005 条评论
清洁度

7.4

客房舒适度

7.0

地点

8.6

服务和设施

7.2

旅行者评论 Kenzi Solazur Hotel

每页评论数
20
40
热门评论
HUIJIA
icon-双人入住
双人入住
10.0
/10
评论于 409几周前

Hotels.com verified review

愉快的入住,酒店位置优越,靠近沿河大道,火车站等,距离老城也不远,早饭后可溜达到麦地那~
Winnie
6.0
/10
评论于 437几周前

Expedia Group verified review

首先,我們在Expedia訂的是海景房,取房後發現是後街景房,我們立即致電前台及房務部,兩處也沒有人接聽。後來我們發現房內沒有電視搖控器,要求他們送回,也等了半小時。 於是我們直接走到酒台前台說明情況,職員只回答因為海景房滿客,未能安排。我們即時展示訂房證明,我們是已付費留海景房的,但職員只不停說沒有海景房,幫不了我們。期間她亦有向前台其他資深職員查詢,但那些職員只是黑面拒絕,完全沒有考慮我們已付費訂房的事實!實在另人氣憤!(已即時透過網頁向Expedia反映,但仍未得到回覆,唯有在此說明。) 其次check in時,夜更的職員已即時收取我們的城市稅,但在check out時,早更的職員態度不佳向我們表示未收取,我們又要再次說明,她們再翻查紀錄後,才表示其他同事已收取。 前台職員是很代表公司的形象,我們實在不明白為什麼他們的態度能這麼差劣? 其他房內設備也可接受,惟空調系統是接駁中央系統,偶爾會有煙味傳出。(我訂禁煙房的,並對煙味很敏感,很少味道已會不適) 另外酒店面對的海景是漂亮的,位置也尚算方便,但整體來說,我也不會再選擇這樣的酒店。
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Zahraa
icon-家庭
家庭
8.0
/10
评论于 13几周前

Expedia Group verified review

Good, but yhe price is high compared to the quality,,special thanks for the staffs.
Aurelie
icon-朋友和家人 好友同行
朋友和家人 好友同行
2.0
/10
评论于 14几周前

Hotels.com verified review

La cama es muy incómodo, el registro de entrada es terrible (¡la recepcionista me dio la llave de una habitación donde ya había una familia !), muy mala insonorización, soporte de gel de ducha oxidado que se rompió en mitad de la noche, desayuno caro pero con productos poco frescos, el café del servicio de habitaciones a 50 dirhams servido en una taza desconchada es en realidad café instantáneo, hay que pagar 20 dirhams para imprimir la tarjeta de embarque, te dicen que costará 50 dirhams en el aeropuerto, lo cual es falso.
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Valerie
10.0
/10
评论于 14几周前

Expedia Group verified review

Perfect place if you get the ocean view
Thomas
icon-双人入住
双人入住
10.0
/10
评论于 14几周前

Hotels.com verified review

Walked from the ferry to the hotel. Walk to the Old Medina. Behind the hotel, very nice neighborhoods and shopping District.
Aaladin
icon-双人入住
双人入住
8.0
/10
评论于 15几周前

Hotels.com verified review

Great location, good breakfast (coffee quality could be improved), and efficient check-in. However, several issues need attention: * Bathroom soap dispensers were dirty, rusty, and leaking. * Exterior sides of the room windows require cleaning. * Smoke from a neighboring room entered mine through the ventilation system, which was unacceptable. I do not smoke and should not have to deal with smoke in my room. * Hot water pressure in the shower was low, and it took a long time for the water to heat up. * Room 1615
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Arfan
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 15几周前

Hotels.com verified review

Hi the hotel looked very nice & was refurbished to good standard. The staff was very nice especially the cleaner call Ghita. She cleaned the room very nice & was very helpful. I would definitely come back here again. Thank you Kind regards Arfan
Nour
icon-
8.0
/10
评论于 15几周前

Hotels.com verified review

Tres bien
Imran
icon-好友同行
好友同行
10.0
/10
评论于 15几周前

Expedia Group verified review

We had a wonderful stay at Kenzi Solazur Hotel. A special thank you to Mariam and Ouisele for their outstanding customer service they were friendly, attentive, and made us feel genuinely welcome from the moment we arrived. They answered all our questions and queries with professionalism and care. Their excellent service really made our experience memorable. Highly appreciated!
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Antonio Jose
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 15几周前

Hotels.com verified review

Quarto confortável (requer de alguns reparos), mas nada que comprometa a estadia, café da manhã excepcional, localização para mim perfeita, quartos com vista mar é incrível, estacionamento grátis com manobrista, esse é meu hotel favorito em Tanger.
PRAKASH
icon-好友同行
好友同行
4.0
/10
评论于 15几周前

Expedia Group verified review

Reception staff not good at dealing with issues and always long queues to be seen Twice I called reception to have someone to come and unlock my windows and no one turned up Also Air Conditioning wasn’t working I noticed a lot of people had the same issue Eventually they changed my room to sea view but it was very noisy outside at night Overall it’s not a hotel I would return to
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Arfan
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 15几周前

Hotels.com verified review

I had a really time at this hotel. Looked very new & I was happy with the refurbishment. The cleaner was very good at her job called Geeta - was very helpful. Thanks Arfan Hussain
Abdellatif
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 16几周前

Hotels.com verified review

Très bon hôtel bien situé.
Susan
icon-双人入住
双人入住
6.0
/10
评论于 16几周前

Hotels.com verified review

Hotel was nice, unfortunately the pool was being renovated and parts of the hotel. Although we did know this before we arrived. So scored amenities lower. Staff were helpful. Breakfast was good. We had a sea view which was nice, but the room was hot, already moved rooms once so decided to stay with room even though couldn’t get air con to work. Had windows open but the busy Main Street was noisy with racers during the night. Good location, walkable from port. Old town, shopping and restaurants all nearby. Lovely sandy beach across the road. Beach was very littered though. All in all good hotel for Tangiers.
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David
icon-家庭
家庭
4.0
/10
评论于 16几周前

Expedia Group verified review

Although advertised, all the hotel's facilities are under construction. We chose this site for the gym and pool, which are both closed.
Mustapha
icon-亲子同住
亲子同住
6.0
/10
评论于 16几周前

Expedia Group verified review

Hôtel de bon standing. Seul bémol: La salle qui permet de visualiser les matchs de foot est mal gérée.
Maricris
icon-双人入住
双人入住
8.0
/10
评论于 17几周前

Expedia Group verified review

Location, breakfast great.
Xavier
8.0
/10
评论于 17几周前

Hotels.com verified review

Bon accueil, Hôtel bien placé, globalement très propre, À noter : Hôtel, en rénovation où il est urgent de changer les huisseries pour l'isolation phonique. Le bruit des voitures et des klaxons toute la nuit, ne facilitent pas le sommeil.
Mustapha
10.0
/10
评论于 18几周前

Expedia Group verified review

Chambre vue sur mer magnifique
每页评论数
20
40

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