Kenzi Solazur Hotel

探索 Kenzi Solazur Hotel
7.0
好
基于 1,004 条评论
清洁度

7.4

客房舒适度

7.0

服务和设施

7.2

旅行者评论 Kenzi Solazur Hotel

每页评论数
20
40
热门评论
HUIJIA
icon-双人入住
双人入住
10.0
/10
评论于 423几周前

Hotels.com verified review

愉快的入住,酒店位置优越,靠近沿河大道,火车站等,距离老城也不远,早饭后可溜达到麦地那~
Katrien
icon-好友同行
好友同行
8.0
/10
评论于 13几周前

Expedia Group verified review

Mooi uitzicht op zee met 2 ramen die goed het geluid afsluiten aan de zeer drukke boulevard. Bed zeer comfortabel. De douche werkte goed enkel kon hoe het niet afstellen op de gewenste hoogte.
Mohsin
icon-亲子同住
亲子同住
6.0
/10
评论于 13几周前

Expedia Group verified review

Apart from the location, nicely designed lobby and some aspects of the morning breakfast, the rest of the stay was average. Staff would take towels from the room unattended and they would not be replenished. Basic room amenities like a kettle, iron (even though a request was made) were unavailable. In 2026, no USB charging ports. The room had a sofa bed which could not be made (so the kids had to share between 2 single beds). Most of the staff were friendly and welcoming despite the language barrier. All in all, if improvements are made, then would consider returning.
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Marouane
icon-双人入住
双人入住
2.0
/10
评论于 14几周前

Hotels.com verified review

Helt elendig service på dette hotellet. Vi ventet i 2 timer på å sjekke inn, selv om de ba oss komme til hotellet og så at alt var klart. Vi hadde heller ikke varmt vann på rommet og rommet var veldig lite.
Zakaria
icon-
4.0
/10
评论于 14几周前

Expedia Group verified review

Tv werkte niet 3 x naar de receptie gegaan. Beloftes komen ze niet na !! Badkamer was niet schoon, slaap kussens waren vies ( make-up )
Souleymane
icon-双人入住
双人入住
4.0
/10
评论于 14几周前

Hotels.com verified review

La première nuit était une catastrophe la douche puer j’ai demandé comme trouve une solution jetait voir l’accueil j’ai eu personne j’ai dormi dans cette odeur parce qu’il mon dit y avait d’autre solution et le matelas aussi
Maria
8.0
/10
评论于 15几周前

Expedia Group verified review

The room had not been prepared for our children - we had to repeatedly ask to have the sofa bed done. The shower is only a trickle and sometimes completely goes off. The staff was very friendly and the hotels garden restaurant in the pool area was excellent with very friendly waiters . The pool was lovely and staff was friendly and helpful even when it was very busy. The breakfast buffet was excellent with a wide variety of food. The main disappointment was that the room really Needed a proper refurb. The shower / bath were rusty and toilet paper holder fell off when I moved the toilet paper. Carpet coming off at the stairs etc. However, the hotel felt very safe and was fine for a short stay.
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Karin
10.0
/10
评论于 15几周前

Hotels.com verified review

Sehr sauber, geräumiges Zimmer, Nähe zum Strand, viele Restaurants in der Nähe, gute Lage
Sheikh Asim
10.0
/10
评论于 15几周前

Hotels.com verified review

Very nice hotel. Advisable.
BENEDETTO ALESSANDRO
6.0
/10
评论于 15几周前

Hotels.com verified review

Camera spaziosa ma da manutenere e da pulire meglio. Poco insonorizzata.
Hassan
icon-家庭
家庭
6.0
/10
评论于 16几周前

Expedia Group verified review

Pas très propre mur taches sanitaire pas très propre et linge de bain abîmé dommage mais perdonel très agréable et très professionnel
Gabriel
2.0
/10
评论于 16几周前

Hotels.com verified review

Staff is completely impolite. They would only serve me in Arabic, I’ve never seen such a dirty bathroom sink in my life. And the bedsheets had stains all in all it was a terrible experience
Osama
icon-
8.0
/10
评论于 17几周前

Expedia Group verified review

Excellent views of the Mediterranean, friendly staff and clean property. I appreciated that parking was available and free.
Khadija
icon-家庭
家庭
8.0
/10
评论于 17几周前

Expedia Group verified review

Top locatie! Heerlijk ontbijt met veel keus.
nourou
10.0
/10
评论于 17几周前

Hotels.com verified review

Petit déjeuner
Driss
icon-亲子同住
亲子同住
6.0
/10
评论于 17几周前

Expedia Group verified review

The only thing that I didn’t like the guy on the reception said that the pool close at 8 pm but it was 7 two earlier for summer and we didn’t enjoy the pool also he mentioned that there is no room left for beach view but we asked and find out that it was a lot of room ready
Bouchra
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 18几周前

Hotels.com verified review

On était dans la 1643 un bruit horrible comme une machine trop bruyante on a demandé à changer de chambre au bout du 2ieme jour….. Autrement rien à dire
LIDIANE CRISTINA
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 18几周前

Hotels.com verified review

Tutto perfetto! Colazione ottima. Stanza sempre ordinata e pulita.
abdeljebbar
icon-家庭
家庭
10.0
/10
评论于 18几周前

Expedia Group verified review

Le parking n’est pas couvert
Ilyass
2.0
/10
评论于 18几周前

Hotels.com verified review

Et af de mest skuffende hotelophold, vi nogensinde har haft. Vi tjekkede ind onsdag aften, og siden da har vi været nødt til at kontakte receptionen igen og igen om præcis de samme problemer – uden at de bliver løst. Nøglekortene til vores værelser holder konstant op med at virke, så vi flere gange dagligt har måttet stå i kø i receptionen for at få dem aktiveret. På værelse 1647 er døren defekt, hvilket får alarmen til at gå gentagne gange. Fejlen blev meldt allerede kort efter vores ankomst, og vi har rykket adskillige gange. Flere dage senere er problemet stadig ikke løst. På værelse 1244 har rengøringen været uacceptabel. Der har manglet toiletpapir, badehåndklæder og håndklæder til ansigt og hænder. Der bor tre personer på værelset, som på et tidspunkt måtte dele ét håndklæde. Selv efter gentagne henvendelser blev der ikke fulgt op. I dag henvendte vi os første gang omkring kl. 11 og derefter flere gange i løbet af dagen for at få rengøring og de manglende ting. Hver gang fik vi den samme besked: “Vi tager os af det.” Alligevel skete der ingenting. Det værste er ikke engang fejlene – det er den manglende service. Personalet lover igen og igen, at problemerne bliver løst, men der sker intet. Som gæst forventes man tilsyneladende at bruge sin ferie på at gå frem og tilbage til receptionen, vente længe og gentage de samme klager. Det er uacceptabelt, at et hotel ikke kan levere helt basale ting som fungerende nøglekort, en dør, der virker, rengøring, håndklæder og toiletpap
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