Habitacion espaciosa, ambiente agradable, bien ubicado y su roof muy agradable con desayuno y bebidas

Great staff. Free Breakfast is just quick grab and go and not meals. The property could've been cleaner.

The service itself was great. The Deck and the Floor deck was not in the best shape. So they had it blocked off. There is no Jacuzzi. There’s just two small pools so that was kind of a disappointment but overall, the place is great breakfast. Not so much.

El personal muy amable, la habitación siempre estaba limpia. El lugar es céntrico para desplazarse a todos lados.

Best place to stay . We will always stay here

Lo bueno de la propiedad es su ubicación, la habitación con mucha humedad, poca ventilación, un AA no funcionaba bien y se nota que le falta mucho mantenimiento tanto a las habitaciones como a la propiedad en general.

Creo que pueden mejorar por mucho el desayuno

Excelente

Great hotel , the staff is so kind and helpful

La verdad decepcionados, estuvimos en ese sitio 3 años atrás, nos dimos cuenta que han cambiado de dueños por lo tanto todo se ve terriblemente, poco ciudad, los empleados de allí no tienen la culpa de eso. El servicio, atención y amabilidad es un 5 estrellas, pero el resto muy muy malo. Este es un mensaje para la nueva administración o dueño de este sitio, que pena que tengan el hotel así, las cosas se rompen en pedazos, baños descuidados, humedad o moho por donde quiera. Me saco sombrero para las personas que trabajan allí y dan lo mejor con lo poco que tienen, mis respetos, gracias !

The breakfast was awful

el personal muy amable, tranquilo, todo cerca.

Habitación muy amplia, buena área de alberca y el bar, el desayuno incluído es muy simple, hotel céntrico, falta mantenimiento a las instalaciones pero tuve buen hospedaje.

Good location, steps from the famed 5th Avenue. The suite I had was clean and spacious but lacked character, art. The only common space is the rooftop pool area and bar which is nice, friendly staff. But there was rarely anyone in the rooftop pool area. Bummer.

I took photos of when I left and after I left and I definitely had my stuff gone through. I bought a lock the next day. My room was also smelly and half the lights were not working. They also wanted to charge me for having a friend visit a few hours

Nice room , nice pool

The staff and room was great. The towels were grey and could need upgrading. Very quiet and was reasonable for the price

Ufortjent dårlig omtale. Deler av hotellet var noe nedslitt og skulle hatt renovering, men totalen var fremdeles veldig bra. Vi hadde et utmerket opphold og tilbrakte mye av tiden på den fantastiske takterrassen. Her var det herlig stemning, happy hour og oppvarmet basseng (itillegg til et vanlig). Restauranten hadde fantastisk mat og god service.

cockroaches

The Palm is getting older and is in need of some repair. The maintenance of the Palm is in desperate need of an improvement! As a long time visitors we have seen the damage and decline of the property, for example the toilet seat shouldn’t slide around as you sit because the toilet seat is broken! The towels should not feel like sandpaper and a face cloth or wash cloth is now nonexistent and when asking about it you get looked at and treated like you are crazy! The plus side is you can get away and use the beach club at the Carmen hotel down the block to the beach! Very nice place and amenity! The Palm is comfortable but don’t expect a luxury experience! Rain showers were hot but needs to be cleaned so the shower heads can rain fully and not drizzle! Overall doable but do not expect a blanket if you get cold or a toilet seat that is safe to use, or hospitable treatment.