就是早上5点多不能提供现煮鸡蛋但是品种还是多样的

櫃檯服務人員臉色臭，英文差，態度非常冷漠。 入住只給一次水，隔天打掃不提供，也不給飲水機，逼客人去外面買水，這樣叫做環保？

祕魯住過許多大小旅館與民宿，這一家櫃檯的英文最差，腔調重，臉色臭，沒有服務特性。

酒店位置非常方便在市中心, 晚上不會太嘈雜, 酒店員工英文能力好, 容易溝通, 酒店員工服務態度非常好和體貼. 酒店非常美....

Amazing hotel and incredibly friendly staff. Hotel is beautiful and is in the heart of Cusco's tourist district. Highly recommended and would stay here again.

Room was clean and staff was friendly

Had horrible sleeping conditions due to ongoing construction through the night…..insane.

Lovely hotel well located. Staff helpful and nice communal areas

The hotel is exceptional in terms of its cleanliness, customer service, and location to main attractions. Yet, it is in very close proximity to the Cathedral. That Bells rings at 0500 and it lasts for an hour. It is disturbing if you are trying to have a good night sleep after a long flight. I mentioned it to the customer service team when I was checking out.

Great location, the hotel is near shopping, dinning and cultural sites. Staff was very helpful and friendly.

Great location, friendly staff

Equipe do hotel extremamente atenciosa.

Fantastic atmosphere, exceptionally helpful staff and comfortable rooms. Would recommend!

El Hotel en general es un Hotel bonito, bien ubicado. Lo que me pareció de muy mal gusto es que el señor que estaba en el turno de las 5;00 am. en recepción, durante el proceso que estábamos realizando el check out se acerco a nosotros mostrándonos una toalla de manos de la habitación diciéndonos que una mancha de maquillaje o algo asi no se iba a poder remover de la misma como queriéndola cobrar, jamás en ningún hotel de los muchos que conozco, me había pasado eso, solo las lavan y ya; además que no encontraban un paño para limpiar calzado, a lo que le dije que buscaran bien y efectivamente allí estaba en la habitación, como se pone a reclamar sin buscar bien las cosas,. definitivamente muy mala experiencia en ese sentido y de muy mal gusto.

Staff is wonderful. Room was smaller than I expected.

Súper céntrica. Excelente servicio, es una hacienda antigua transformada en hotel. Todo se puede hacer caminando. Es donde mejor dormí en todo mi viaje a Perú. El cuarto cómodo

Our stay was booked very last minute due to a canceled flight, and having points to cover the cost. Listed in the amenities was a 24 hour airport shuttle service, which was one of the reasons this hotel was chosen, that and the VIP perks listed. We did not receive the VIP perks, and they do not have an airport shuttle. They will arrange a ride for a fee. The hotel is beautiful. The room comfortable, with amenities such as water, coffee/tea maker, shampoo/conditioner and soap. Safe, hairdryer, and usb plug ins. The onsite restaurant was fantastic, as was the included breakfast. The location is close to many tourist spots, within walking distance. Despite the disappointment of the missing items first mentioned, this was a pleasant stay.

Merci. Excellent service

Staff were very helpful and friendly. Location central. The room was dated and dark, but was a decent size and had a kettle and fridge. Breakfast was ample. I stayed here because I didn't know Cusco and wasn't sure what the standard of accommodation would be like, so chose a brand I had heard of, but I don't think it was worth the extra money and now I know how excellent the local accommodation is I would not stay at the Wyndham in Cusco again. There are nicer and cheaper alternative options available.

Excellent! Beautiful hotel!