Room was beautiful and exceptionally clean. Bed was far too soft, and not enough pillows. Food was fab and serving staff very attentive, but the service charge added to our final bill was excessive. We didn’t get to take advantage of the grounds as the weather was very wet and the spa was only treatment rooms, no sauna, steam room or hot tub as advertised on Hotels.com

Friendly staff, lovely food. Great room with comfortable bed and everything we needed in it including for our dog, bowls and treats! Thank you 😊

My room was beautiful, well equipped with a very comfy bed. The staff were welcoming, friendly and very helpful.

Very comfortable stay.

The hotel is beautiful, room was so pristine, well thought out and super comfortable. Every single member of staff was polite, friendly and professional. Breakfast was everything you could hope for too. AMAZING!

Overall a pleasant nights stay.

The staff were very kind, helpful and willing to assist

The hotel is just awesome. The member of staff during check-in was great and but then the only interaction with staff we had during breakfast. And they were truly fantastic. The majority appear to be uni students as they all seem that age. Every single one of them was very helpful, professional but super friendly. The food was gorgeous, prepared quickly and served beautifully. The bar was great and all sitting areas were beautifully decorated. The bedroom was spacious and super clean with the bathroom having a benefit of a large bath and underfloor heating. The only issue for me was the bed. Two single mattresses put together to make a large king size bed is never a comfortable solution and this one was not either. I struggled both nights and I must say I didn't have the best sleep unfortunately. Everything else was superb so thank you.

Breakfast service was not great.

Staff were all very helpful. Great breakfast too

Restaurant team and food fantastic

Comfortable hotel, clean and quiet room.

The staff were lovely and the facilities were very good.

Beautiful hotel even looking through storm Claudia! The food was first class in the restaurant with some of the best chicken I've tasted. The room was lovely and little touches like light coming on when you opened the cupboard & a night light in the bathroom added to the stay. Bed was soft and comfortable. Very pleasant stay with lovely staff and if we ever go up that was again, definitely high on our list to stay: just hope the weather is better :-)

The room was very clean and spacious. The staff were very friendly. The breakfast was great.

Food excellent. Room excellent. Forgot to put fridge in my room. But I wasn’t too fused. Staff delightful. I’m 72 love the ground floor, it’s easily negotiated. 51 years ago had my 21st here and 8 years after got married here. Going to book for my 75th in three years. We used to come to the Discos on a Thursday night.

Great staff!

Lovely food

Friendly professional welcome and service throughout our stay. Clean, comfy room. Excellent Breakfast.

Brilliant food and the most friendly staff in the uk!