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飯店位置就在武器廣場附近，但WiFi不太穩，房間隔音不佳，別的房間唱歌很大聲會很清楚，服務人員很親切但似乎不是很了解我們的意思

Very friendly and helpful staff! Good location! Hot water!

飯店人員超有耐心，人很好，大小問題都會幫忙解決。 飯店位址臨近廣場，卻又不吵雜，步行可至周遭景點，用餐極為方便。

在這裡共住3天，前2天住5樓很安靜睡的不錯，後面參團回來改住2樓非常吵，那天睡不好。設施有點舊可是該有皆有，水壓強水也夠熱，房間有暖爐很溫暖。早餐是自助餐，在秘魯旅行這麼久以來住的經濟型旅館中算很不錯！

The location is great as it is very near to Plaza de Armas and Jr. Lima. Staff is friendly, helpful and able to speak English. The room is spacious and clean. Wifi is strong. Eggs and ham are served in the breakfast which is better than other hostels. With the discount provided by Expedia, it is a better choice than other hostels in Puno.

Tout est parfait

Frühstück war in Ordnung. Leider gibt es nur bis acht Uhr Frühstück. Zimmer waren sauber. Personal war sehr freundlich.

Nice hotel, staff were nice and accommodating

Buena ubicación cerca de la catedral. Empleados amables y con buen desayuno. Aconsejado

This is a property of two halves. Staff are excellent, friendly and helpful. Great location of hotel. Our room (3 single beds) was right by entrance to dining hall, the shower ‘window’ opened into staff hall and where public caught elevator to their rooms. The bathroom was covered in mould (ceiling, shower etc) the shower would was woeful, freezing cold one second and billing hot the second. The bedroom ‘window’ couldn’t be opened as backed onto staff quarters.

O hotel é bem localizado. O café da manhã é satisfatório. Precisa de um pouco de atualização, mas o chuveiro é quente . Um bom custo benefício.

Breakfast was excellent, quiet place close to everything

Rummen var så små. Ingen utsikt från de 2 fönster som fanns. Man stirrade in i en cementvägg. Servicen var bra, trevlig perdonal.

It was my first time to Puna, but I hit the jackpot when I booked the Hotel Balsa Inn. Close to the main plaza and the main thoroughfare with all kinds of shops and restaurants, the hotel is super convenient to all that Puna has to offer. My room was clean and comfortable, and the spacious bathroom was particularly noteworthy (hot showers are sometimes hard to find in Peru!). Everyone at the front desk was incredibly helpful -- food recommendations, arranging tours, facilitating laundry services, etc. The breakfast buffet was a highlight -- lots of freshly-prepared options to start your day on a good note. If I ever return to Puno, I won't need to do a search for accommodations -- the Hotel Balsa Inn will be my first and only reliable choice.

Seem ok but no air conditioner and the water was shut down in the morning.

Hotel bien ubicado, con calentador, caja fuerte en el cuarto, heater un plus, desayuno basico poco personal en la cocina no habia nada de desayunar a las 6:30 no contaron la gente que se estaban quedando en el hotel, pero por lo demas todo bien.

Fácil acceso a la plaza de armas de Puno, habitación espaciosa

Great place

Vi blev flyttade till Casona plaza på grund av någon renovering så ger betygen därefter. Bra hotell, låg bra till och hade trevlig personal. Dock extremt lyhört, vaknade på nätterna för att man hörde dörrar och om grannen duschade.