这个住宿是在市中心，酒店由二个不同的楼组成，一些服务需要去另外一个住宿楼

laime gebäude hat viele fremde leute wegen der dachterasse

Ruhiges Zimmer, erstklassige Lage. In nur drei Minuten zu Fuß am Stephansdom. Gemütliche Betten - und die Hausdame im Lamée ist einsame spitze. Gibt nebenbei noch Tipps für Wien!

Çalışanlar çok ilgili ve yardımseveri.

Hôtel très bien placé, à proximité des meilleurs glaces Zanoni & Zanoni !!

This is an excellent property, my second time staying here. Friendly and helpful staff, excellent breakfast and a gorgeous rooftop bar. Would highly recommend

We were so relax , 2 minutes to the Cathedral and close to every interesting thing. The room is big the shower and bath are amazing and the rooftop is beautiful.. I really recommend this hotel to everyone who visit Vienna. Expedia is always giving to me either the best options ❤️❤️❤️❤️

Meget centralt og dejligt hotel. Fantastisk udsigt og kæmpe værelse

Wir hatten ein Eckzimmer mit zwei Fenstern, geräumig, sehr schön. Das Bett war sehr bequem, Verdunkelungsvorhänge und die wahnsinnig gut isolierten Fenster haben uns vergessen lassen, dass wir mitten in der Stadt und super zentral schlafen. Unser Zimmer wurde unaufgefordert jeden Tag auf Vordermann gebracht, alle Annehmlichkeiten nachgefüllt, neue Handtücher etc. das Personal war sehr freundlich, zur Begrüßung gab es eine handgeschriebene Notiz … wir haben uns sehr, sehr wohl gefühlt!!

Clean room nice staff

Beware of this hotel. Don't be fooled by positive reviews. I stayed in this hotel in 2024 for several months when the hotel was under a previous owner and different management. That experience was amazing so I came back with my family (including my infant child). This time I found the hotel ownership and management had changed and they were horrible and liars. I was lied to about no availability of rooms when I wanted to extend my stay yet I could easily do it online. During several weeks, we changed our room 3 times as the first room's air conditioning did not work! So I booked a large suite. The room was nice so I extended my stay again. I booked an extension on Expedia and got a confirmed booking. Suddenly, the front desk called saying their management said there was a system glitch and they are overbooked so they canceled my Expedia booking! However, this was a lie because on Expedia, the same room was still available! I confronted the manager as to why they canceled my confirmed booking and why they are asking my family (with a young infant) to leave. He admitted the real reason is their senior management could not meet our housekeeping needs. These needs were literally asking for 4 towels (for a family of 3 especially given we have a young child) and changing the bed linen, which is bare minimum! Housekeeping staff was very rude, lazy and did not clean properly. They would not vacuum until I told them! I travel a lot and never had such a horrific experience. Stay away!

Beware of this hotel. Don't be fooled by positive reviews. I stayed in this hotel in 2024 for several months when the hotel was under a previous owner and different management. That experience was amazing so I came back with my family (including my infant child). This time I found the hotel ownership and management had changed and they were horrible and liars. I was lied to about no availability of rooms when I wanted to extend my stay yet I could easily do it online. During several weeks, we changed our room 3 times as the first room's air conditioning did not work! So I booked a large suite. The room was nice so I extended my stay again. I booked an extension on Expedia and got a confirmed booking. Suddenly, the front desk called saying their management said there was a system glitch and they are overbooked so they canceled my Expedia booking! However, this was a lie because on Expedia, the same room was still available! I confronted the manager as to why they canceled my confirmed booking and why they are asking my family (with a young infant) to leave. He admitted the real reason is their senior management could not meet our housekeeping needs. These needs were literally asking for 4 towels (for a family of 3 especially given we have a young child) and changing the bed linen, which is bare minimum! Housekeeping staff was very rude, lazy and did not clean properly. They would not vacuum until I told them! I travel a lot and never had such a horrific experience. Stay away!

Beware of this hotel. Don't be fooled by positive reviews. I stayed in this hotel in 2024 for several months when the hotel was under a previous owner and different management. That experience was amazing so I came back with my family (including my infant child). This time I found the hotel ownership and management had changed and they were horrible and liars. I was lied to about no availability of rooms when I wanted to extend my stay yet I could easily do it online. During several weeks, we changed our room 3 times as the first room's air conditioning did not work! So I booked a large suite. The room was nice so I extended my stay again. I booked an extension on Expedia and got a confirmed booking. Suddenly, the front desk called saying their management said there was a system glitch and they are overbooked so they canceled my Expedia booking! However, this was a lie because on Expedia, the same room was still available! I confronted the manager as to why they canceled my confirmed booking and why they are asking my family (with a young infant) to leave. He admitted the real reason is their senior management could not meet our housekeeping needs. These needs were literally asking for 4 towels (for a family of 3 especially given we have a young child) and changing the bed linen, which is bare minimum! Housekeeping staff was very rude, lazy and did not clean properly. They would not vacuum until I told them! I travel a lot and never had such a horrific experience. Stay away!

Beware of this hotel. Don't be fooled by positive reviews. I stayed in this hotel in 2024 for several months when the hotel was under a previous owner and different management. That experience was amazing so I came back with my family (including my infant child). This time I found the hotel ownership and management had changed and they were horrible and liars. I was lied to about no availability of rooms when I wanted to extend my stay yet I could easily do it online. During several weeks, we changed our room 3 times as the first room's air conditioning did not work! So I booked a large suite. The room was nice so I extended my stay again. I booked an extension on Expedia and got a confirmed booking. Suddenly, the front desk called saying their management said there was a system glitch and they are overbooked so they canceled my Expedia booking! However, this was a lie because on Expedia, the same room was still available! I confronted the manager as to why they canceled my confirmed booking and why they are asking my family (with a young infant) to leave. He admitted the real reason is their senior management could not meet our housekeeping needs. These needs were literally asking for 4 towels (for a family of 3 especially given we have a young child) and changing the bed linen, which is bare minimum! Housekeeping staff was very rude, lazy and did not clean properly. They would not vacuum until I told them! I travel a lot and never had such a horrific experience. Stay away!

Great hotel in a perfect location! Very clean and well appointed. My only complaint was that the air conditioning was inadequate during a heatwave. Otherwise it was perfect!

👍

L'hotel è molto ben tenuto. curato nei minimi particolari. centralissimo e vicino a tutto. staff cordiale e sempre disponibile

Prestige Zimmer nicht sehr gross, gutes Bett. Badezimmer etwas beengt, wenig Ablagefläche. Dusche mit sehr gutem Wasserdruck. Beleuchtung könnte besser sein. Frühstück sehr gut mit riesiger Auswahl. Eierspeisen werden frisch gekocht. Rezeption manchmal unbesetzt, da alle Mitarbeitenden draussen vor dem Hoteleingang rauchen.

Hotel limpo, bem localizado, excelente

Our stay at Hotel Topazz was wonderful from beginning to end. What made it truly special was the people. Every member of the front desk team was welcoming, kind, and genuinely eager to help. No matter the time of day, there was always someone available with a warm smile and great recommendations. The housekeeping team also deserves recognition. They worked incredibly hard, kept our room spotless, and always greeted us with such kindness and positivity. Their friendly smiles brightened our day and made us feel genuinely welcome. The location could not have been better. Everything a visitor needs was just steps away — restaurants, attractions, grocery stores, a pharmacy, and public transportation. Exploring Vienna was easy and convenient because of where the hotel is situated. The hotel itself was exceptionally clean, comfortable, and well maintained. We felt at home throughout our stay. Thank you to the entire team for making our visit so memorable. We would gladly stay here again and highly recommend Hotel Topazz to anyone visiting Vienna.