Staff were very helpful, especially when the tv remote wasn’t working

The room was very clean, the beds and pillows were so comfortable I felt like I got the best sleep. The staff was very friendly and the breakfast deal was absolutely delicious! We had a great stay.

Staff was very friendly, everything was clean, the pool/slide was so much fun! Two restaurants in the hotel to eat at, everything was great!

I dint visit there so how can I review that .

Good

Was nice and clean, price was easy on wallet

Our visit was great, room was clean, with ample towels. It had a microwave, mini fridge and single serve coffee maker.

The Internet is kind of slow but it was a nice stay

Staff were helpful

The staff was very helpful in giving us a room at the end of the ha

The room looked recently renovated and was clean. Kids loved the water slide but the hot tub was lukewarm. We had a bad experience at the Aalto’s restaurant. We went for the Saturday prime rib buffet. Upon arrival at 5:30 (it started at 5:00), we were told they were sold out of prime rib even though the restaurant did not look very full. They offered us steak instead so we agreed. The steak we received was not worth $40 a plate. It was very dry and chewy. Almost like it had been thawed and frozen repeatedly. There seemed to be little selection for sides, especially for the kids. Some of the sides also seemed like they were cooked previously. Overall not a good experience, though they made it right by not charging us for our meals.

The individual we first met with to check in was rude and arrogant. Very defensive when shown an email with a different total (lesser than she was going to charge us). The room very rarely had hot water, the shower pressure was minimal and the tub didn’t drain properly

Hallways smell and look like they have never been vacuumed. There was approximately 20 garbage bags piled in front of one of the exit doors. I had to wait for an employee to move them to access the exit. The room was clean but disappointed there’s no longer shower caps provided. The alarm clock went off at 10 PM throughout the stay, could not get it to remain off. I like the laminate flooring for Choice in the rooms instead of carpet.

Room and bathroom were spotless, will stay there again

Still here. Check in was good. Room very cold though.

Fresh food

The room was clean and fresh, staff were very helpful and friendly, Aaltos was a very pleasant meal and service was great as well!!

The room and common areas were very clean. Staff was very friendly and helpful.

bathroom light went out an hour into stay. lots of kids running in halls

Room had a sour smell when you came in. Shampoo was diluted to what seemed like 1/4 shampoo 3/4 water