Møkkete, utdatert hotell. Treg service. Trenger absolutt en total renovering!

Very tired, lack of cooling makes a bad nights sleep when hot. Food ok, on our stay, many items were not available on menu

Rated as a 4 star more like a 3 star. Rooms very small with no air conditioning but did have a table top fan. The outdoor pool area needs a lot of work with furniture and surrounding area,s. The outdoor area,s were not serviced or cleaned as we found left over plastic glasses and food wrappers from the day before.

En kan se at dette har vært et flott hotell en gang. Nå bærer rommene dessverre preg av å være utdaterte. Men lobby og hotellbar var flotte! God frokost.

Brilliant swimming pool and staff were very helpful .

The environment, staffs , the hotel is near the seaside and it’s amazing

In generel very good hotel nice room and breakfast staff very good. A good holiday.

We arrived at the Grand ,the check in went smoothly and the staff was very pleasant and helpful. Our room was very clean , and had a sea view. We didn't use the pool but it looked very inviting. We had breakfast and a evening meal which was absolutely delicious, could not fault anything . The location was great with beautiful views of the bay . We will definitely stay here again , we highly recommend The Grand Hotel .

It's getting old now, no air con in the rooms, ageing decor but a great location, comfortable bed and fantastic outdoor pool. It's just all a bit weird. Nobody in the bar area has any idea what they are doing, ordering drinks was a lottery worth no logical system, food was paid for then after waiting for nearly an hour I went to check on it and they forgot to put it through. Then had to chase both courses, it was over 2 hours from ordering before I gave up on the pudding and asked for a refund. Views are nice. Good location. Great pools. Let down by staff.

Great breakfast and lovely heated outdoor swimming pool

Bui

Vintage accomodation with nice views of Torquay Bay

Room are a decent size however no air conditioning in the hotel making room very warm in summer.The room we had also had a towel rail in the bathroom which they could not turn off which made the room very uncomfortable.The dining rooms also very warm without a/c and needs some supervision at breakfast time,did not have dinner there as being to warm .

Ok

De accommodatie heeft duidelijk onderhoud nodig en was zeer rommelig. Van zichzelf heeft het oude grandeur en heeft een mooie ligging. De klimaatbeheersing was onder de maat. Restaurant was goed maar niet bijzonder. Een van onze twee kamers had geluidsoverlast van een huwelijksfeest.

Didn't reserve parking space as agreed. Very poor mattress which was changed but still slopy. Poor peeling wallpaper, in our room.and in main areas. No parasols besides pool area. Poor outside, neglected needs a good clean and revamp. Roast dinner on Sunday was perfect along with Happy hour!!

Hotel and staff lovely. Some parts of the hotel are tired. The radiator in the bathroom was on constantly it’s been a hot few days. Would definitely return it’s in a good location and the amenities in the hotel are excellent with an indoor and outdoor pool. The staff are very friendly and knowledgeable about the area.

Unser Zimmer war mit abgenutzten Möbeln, fleckigem Teppich, defekten und verschmutzten Fensterrahmen und im unteren Bereich zum Teil verschmutzten Wänden ausgestattet. Im Bad waren die Armaturen und die Stange vom Duschvorhang zum Teil verrostet. Das Waschbecken war defekt. Das Bett war zwar klein, aber in Ordnung. Der Balkon mit Blick auf das Meer, der nur über eine erhöhten Austritt zu erreichen war, war schmutzig, die Plastikstühle ebenfalls. Das Frühstück und auch ein Abendessen im Hotel waren gut, das Personal in diesen Bereichen war sehr freundlich.

Unfortunately we had a room with a boring view of a worn roof towards the train station, even though we had chosen an upgrade. Maybe because we used earned bonus nights, I don't know. But the room was nice, good size and nicely clean. But we especially enjoyed the whole area by the bar. It was bright and airy here and had lots of good seating. Lovely breakfast buffet

Good location, great old building but in need of tlc. Staff were mixed; some helpful and friendly, others not. Prices at the bar ok considering. Only one lift working while we were there. Indoor car park at £10 per day is ok, but designed when cars were half the size, so exciting getting in and out at times. Hotel should police the careless and selfish drivers who blocked the already narrow access routes. Great views, room was tired decor-wise, no air-con, no fridge, winter weight quilt during the heatwave. Probably wouldn't bother again.