格兰德大酒店

Everything fine except guests in room above very noisy until 4.30am and playing music and talking. No sleep and rest for weekend.Ruined lovely weekend on both nights for my birthday weekend. Informed reception on leaving but nothing resolved. No compensation or offer suggested. Have been to this hotel a few times previously and was fine and also stayed at suster hotel in Falmouth. Not a nice weekend and quite upset.

Compact room but clean and tidy , only shower was difficult

Beautiful room sea view.

Great breakfast & the turkey sandwiches with pigs in blankets was delicious lovely cosy hotel another enjoyable stay thank you 🙂

Breakfast good

Could do with more milk for the tea and coffee, room was a bit warm in the moorning. The room gave us exactly what we needed, well done. Slept like a corpse.

As old Victorian or Edwardian seaside hotels go it was in good condition , quite modern decor if not a little gaudy. Staff helpful and friendly . Breakfast a little limited but Ok. Parking onsite but limited.

While the rooms were dated, it added to the charm and history of the hotel. The meals in the restaurant were good. The staff was attentive and professional.

Lovely hotel all decorated for the festive period. Staff were lovely and the room was so big with a lovely sea view. We come to stay every December and will definitely be back next year.

Excellent

All good

Really enjoyed our short break at the Grand, room was fine clean and comfortable, floor a bit creaky! Bathroom good with a shower over bath. Breakfast good and bar made a lovey mulled wine!

Lovely hotel but hotel run down owner hang your head in shame beautiful building but Richardson need to invest money but sadly the man is all about himself I won’t tell people to go there I stayed there for 20 plus years and seen the decline over the years not the staff fault but the owner fault

Lovely seaview from our rooms

Room was perfectly clean and staff were polite and friendly

All of service and staff behavior is good

Overall a lovely stay. Staff were polite, helpful, friendly and professional. Nothing was too much trouble for them. The hotel was welcoming and fely cosy. Reception, lobby, lounge, library, bar and restaurant were beautiful but the room we were in was a little tired decor wise. I do love the old features and understand it is an old building but some areas needed a little attention.

For a grand hotel, it was "okay". Our first room was spacious, but bed was so soft and uncomfortable, and room was HOT! Saying that we did request a change of rooms and this was accommodated. Bed and heat much better, but the shower was terrible, leaked on to floor that I tried to absorb with towels, the shower curtain sticking to me the whole time ... saying all of that, not exactly a major issue, the staff were amazing, food was good and the lounge area was lovely.

Room wasn't fully serviced on the second day (towels not replaced and bed not made). Apart from that everything was fine, staff were lovely

A warm welcome & friendly atmosphere nice & cosy room