This is a very decent hotel. Great location. A few steps from the bus station thanks to the fantastic traffic planning for the city. Excellent choices of pillows. The staff are warm and friendly. Apart from the little accident that happened at the first night(the hotel didn't give me the port view room that I booked because of the booking system problem, so make sure you double confirm the room type with the hotel via message before you arrive. Although they tried to fix it once they found out the problem, I still had to stay at a cheaper room with no view for the first night and change room on the next day. That kinda interrupted my travel plan), the overall experience was great. Even if I didn't want the daily room cleaning service, I could still call the reception to get fresh bottle water for free everyday. One of the female reception staff who wore glasses had given me quite an impression because of her very sunny beautiful smile;) A few suggestion for the hotel: 1)since I'd been staying at 2 different room, I suggest that the hotel can add more hooks at the toilet/bathroom in the cheaper rooms(the port view room 213 had 2 hooks in the bathroom, but the bathroom in room 310 had no hooks at all which was quite inconvenient.) 2) put a few more boxes of spare facial tissue in the room so I don't have to ask for it every time when I run out of it.

Service in hotel was perfect. The rooftop bar- not that good. Took a lot of patience. Not once, but all through the day! Did not help that the one bartender had a bad day probebly…

Very nice! Friendly staff and great location

It was very nice location

Great location

Great customer service and location

The front desk was exceptional !! They helped me online to set up a driver to pick us il from the airport! Checking in they were familiar with my name. A pleasure to work with. The room was perfect for 2 people! We enjoyed our stay !! 5 stars !!!

Arrived at 10am just off a cruise and were greeted warmly by reception staff who checked us in quickly and stored our luggage. Hotel is in a great location, the marina is just across the road and the gothic quarter is also very close. On returning to the hotel we were offered a glass of Cava and received a voucher for a bottle of wine due to our Platinum status which we enjoyed sitting in the sun at the rooftop bar. Highly recommended.

The room was comfortable and clean with some nice included amenities like bottled water and coffee, the bathroom products were Rituals which added a touch of luxe. We spent some time after check-in on the rooftop with some drinks, a great spot to look over the marina! The staff were also really lovely and helped us with transfers to the airport, we would love to stay again!

Todo estuvo muy bien

Ingen frukost

Breakfast was good, fresh and easy to make selections.

Very efficient room design and decor in an old historic building. Friendly and helpful staff that were enthusiastic. Fabulous location right next to the super yacht Marina at Port Vell.

Excelent Buffet Breakfast, a very clean room and a very good staff.

Small rooms but very comfortable.normally don't sleep well on first night in a hotel.not here.best sleep ever

The hotel is in a perfect location to explore all the sites.-

Ideal location perfect hotel condition and kind staff. Would recommend anyone visiting Barcelona

The place was clean and walking distance to everything.

Great staff, awesome rooftop where they let you hang out until your room is ready if you have an early flight, clean room, comfy bed, overall had a great stay

Very clean room and nice shower. Staff at reception polite. Hotel nicely located between beach and old town, close to metro. Mini shallow pool on top was nice, but bartender (man) was rude: would not allow me to eat a sandwich near the pool and did not offer another solution while reception told me I could on the top deck. Difficult to get a chair near pool because staff don’t replace used towels when people leave. Hardly slept because of door from stair case constantly slamming. Talked to staff about it but nothing was done (a simple stopper or piece of rubber could have done the job). They did not even offer to change us room. Bed really hard and uncomfortable, same for the super thin pillows. Loud noises from people on the street most of the night, then replaced by cleaning and other trucks. Only an elevator was working properly, the other one was broken the entire 4 days we were there. Cleaning staff comes late in the afternoon. Hotel does not respond to inquiries sent via hotel.com messages.