I arrived at the hotel at 7am getting off an overnight bus from Madrid. I rang the bell three times before getting in as no one answered it. The first thing the reception talked about was me ringing the bell repeatedly and Chinese people being impatient. I tried to tell him I rang the bell twice but no one answered. He didnt listen and his attitude was extremely unfriendly. I tried to check in but he said he could not do it until 1pm. I tried to ask for clarification as it says on hotels.com that the hotel is available for 24 hours check in. he did not care to explain and said he could only do it at 1pm. When I requested to leave my luggage there and come back later, he insisted that I had to apologize for ringing the bell for too long before keeping my luggage. I apologized under the circumstances, but he said,' Oh no, I am very sorry. As your servant, I should have answered the bell in 3 seconds when you rang the bell. I should also prepare your room a night earlier for you to check in at 7.' (exact wordings) I felt like he was mocking me and I felt really bad. He was not trying to help at all. While the room was alright, I will definitely not stay here again. Such an awful experience. Ps, my friend checked-in a night earlier at 1am, rang the bell a few times before being answered. The same staff asked them to sit in the waiting area for half an hour before checking them in because they rang the bell repeatedly. Just overall bad attitude from the staff.

有提供公用微波爐和熱水器，可行李寄放很方便，但最後一天時熱水不夠熱~

The staff working on the night shift in reception was so rude and has super bad attitude that he shouted at us. He scolded at us because we asked for his help to fix the heater, saying something making us feel offenced. On the other hand, other staff was very polite. The room is satisfactory and clean.

Don't live here when the weather is cold. Because sometimes there will be no hot water, and the male staff will just reply "you are the only person who had this problem. You should turn the the switch to the other side, sometimes the hot/cold water direction will switch." All the equipment are old. The heater is not hot. The toilet bow will not stop the water after make a flush. The shower head holder is broken. The good part is good position and clean. The female staff is friendly. Overall, not recommended.

地理位置很好，櫃檯人員態度也好，房間也不貴，適合想省錢的朋友。

Such a beautiful stay! The location is incredible!

Unser Aufenthalt war perfekt! Die Unterkunft entsprach genau der Beschreibung, war gemütlich, super sauber. Der Gastgeber war sehr freundlich, unkompliziert und immer erreichbar. Die Lage ist top, und wir haben uns rundum wohlgefühlt. wir würden sofort wieder buchen!

Todo muy bien! Muy amables , el edificio es antiguo pero los cuartos están modernos y limpios! Muchas gracias , además tiene ascensor , me permitieron dejar maletas al llegar y al salir para poder conocer un poco más! Lo único que podría recomendar es que el aviso del hostal no está visible y es un poco difícil de encontrar por eso! Muchas gracias por su buena atencion y contar con alguien en la recepción disponible las 24 horas en el lugar !!

Dålig isolering i rummet, smutsigt, hög ljud.

Nice place, close to restaurants and shops!!

The building is older but the rooms and hallways were new. Very clean room which was cleaned every day.. The staff were friendly and were ready to help when asked. I had problem with the TV and the staff were quick to fix it. Some rooms share a bathroom but I chose one that included my own one. I also had an outside patio which opened to the sky.

Todo al alcance de la mano Muy buena ubicación El personal muy atento Muy buena experiencia Repetiría

Id never stayed at a hostel before so there were reservations. But i can say this was a nice experience. Was the place dated? Yes. Was it no frills? Absolutely. But it was clean, check in was easy, the location was cool, and it completely served the purpose. If you plan on soend a lot of time in the room, this may not be the place for you. But if you want a place to be at while you explore the city, its a great choice.

The room was clean

clean

Muy bien ubicado, limpio y seguro. Sin duda volvería a hospedarme allí.

Solo para comentarles que encontramos una chinche en la almohada del hotel, no sé si constantemente fumiguen las habitaciones, por favor poner más atención en eso

In an age where most places of this size have no human element to them (This was the 8th room of this trip to Spain. At three of them, there was no one there when I checked in in the late afternoon...they would only be there in the morning. At two places there was never any contact at all except with the maids. And then there were two big hotels) it was astonishing to not just have a 24 hour front desk person, but the gentleman who I had the majority of my interaction with was the best hotelier I have ever met. Everyone one else was great, as well. Great location. Great shower. Killer AC. Super comfortable bed. Very roomy. But the world's worst toilet. They shoehorned it in to the tighest space imaginable and then put the toilet roll holder in the most illogical place possible. Whoever designed that should be beaten. If you are an average sized sized adult human, you will have to remove your pants and underwear in the bedroom and then attempt to sit down and will probably end up sitting side-saddle.

The property is clean and neat. Walkable to tourist spots and there were lots of restaurant nearby.

No me gustó que el elevador era muy viejo y no parecía muy seguro. Aunque no tuve problemas daría una mejor impresión del lugar si lo renovaran.