After stay here multiple times and had very good experience we were very disappointed in the condition of the property.
Were never informed the hotel was under renovation. Water was off for 4 hours Friday. Not even any bottled water provided during this time.
Halls and room were dirty with salt and sand. Even found a pair of dirty socks in the room. Couldn’t connect to wifi.
When staff was made aware they just shrugged their shoulders. No discount offered for all the inconveniences.
Not sure if there has been a change in ownership but it has definitely gone downhill.
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Danica
朋友和家人 家庭
10.0
/10
评论于 22几周前
Hotels.com verified review
Favourite place to stay with my children.
Chris J
10.0
/10
评论于 24几周前
Expedia Group verified review
rooms were spotless, and the staff was courteous.Thank you
WILLIAM
4.0
/10
评论于 24几周前
Expedia Group verified review
Carpet was filthy. Two used towels hanging on bathroom door from previous guests. No shampoo. No pillows for hide-a-bed. phone by bed didn't work. One hanger in closet space. Bed uncomfortable needs new mattress. Carpet in elevator grossly dirty. We like staying here because of location but this is last time for us.
Matthieu
6.0
/10
评论于 25几周前
Expedia Group verified review
I had to wash someone else’s tooth paste splatter off the bathroom counter, every bed sheet was stained, mattress was ripped with holes.
ronald
朋友和家人 好友同行
8.0
/10
评论于 26几周前
Hotels.com verified review
Hotel was good but breakfast was the same old stuff everyone serves not sure except more variety would be nice(ie cheese omlet instead of scrambled eggs all the time.
Denise
休闲 家庭
8.0
/10
评论于 28几周前
Expedia Group verified review
Outside garbages overflowing. Jets not working in hottub. Security door not working. Room was not cleaned properly. Found used kleenex in drawer the whole week I was there, never removed
CR
休闲
4.0
/10
评论于 29几周前
Expedia Group verified review
Both Hot Tub & Pool were Out of Order:(
Elizabeth
休闲
6.0
/10
评论于 30几周前
Expedia Group verified review
The room was clean but the toiletries offered were very scarce. This hotel has fallen in standards but still asking for the higher price. Not worth it.
Charlene
6.0
/10
评论于 30几周前
Expedia Group verified review
The room we rented had someone else already in the room very embarrassing
JEANGUY
双人入住
10.0
/10
评论于 30几周前
Hotels.com verified review
AGRÉABLE
Lyndon
休闲 双人入住
10.0
/10
评论于 31几周前
Expedia Group verified review
Room, bathroom and hot tub were very clean. Parking was great with many spaces available. Area was nice and quiet with restaurants very close.
Penny
休闲
6.0
/10
评论于 31几周前
Expedia Group verified review
Carpets are very faded, worn out and stained in room and elevator. No computer for guests. Staff were quite nice. Breakfast is good.and lots of parking.
Victoria
休闲 亲子同住
10.0
/10
评论于 31几周前
Expedia Group verified review
I liked my stay here. It was quiet, comfortable and I had a good sleep.
Brian
商务和休闲 双人入住
10.0
/10
评论于 31几周前
Expedia Group verified review
Shopping area was excellent,and I felt very safe in and around the facility.I would recommend this motel to everyone.Close to popular eating areas.Thomas and all of the staff were extremely pleasant and very attentive to our every need.
R. David
4.0
/10
评论于 31几周前
Expedia Group verified review
The room carpet was very stained and the toilet leaked.
Erica
休闲 好友同行
6.0
/10
评论于 32几周前
Expedia Group verified review
Ok stay, no microwaves in room, staff on cell phone at front desk ignoring customers. Comfy bed and nice showers. Good water pressure
Grachelle Ann Lou
商务和休闲 好友同行
8.0
/10
评论于 32几周前
Expedia Group verified review
They are accommodating and staff are very friendly.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia