Rooms were spacious and the staff were kind, but the hotel feels run-down and less than clean. My room was in the basement which only have half windows. The carpets have an odor, housekeeping missed trash removal, the rooms are not well lit and the room itself was very basic. Overall, not the level of Hyatt quality I expected for the price.

Beau batiment mais un peu décus d'avoir une chambre en sous sol. Trés bon emplacement dans la ville

Excellent hotel. Staff were very friendly and helpful Room - clean and spacious. Bed was very comfortable. Toiletries were good quality. Shower was brilliant with superb water pressure. Fridge in room too. Breakfast - buffet style with good selection of food. Location of hotel - few minute walk to Mathew street for lively bars with music. Drink prices in bars are cheaper in the day than at night. Small convenience shops nearby too Parking - NCP ca park fee minute walk away.

Me and my son stayed here for a city break. The staff were all lovely. Especially Steve in the front desk who interacted and kept remembering my son’s name. Room was clean and comfey. Hotel is in an easy walking distance spot for the train stations, museums and shopping.

Friendly, accommodating staff! Great 2 for 1cocktails during the happy hour. Would definitely return!

Staðsetning er frábær

Great stay in central location, perfect to explore the city from. Excellent breakfast too. Would stay again

Good clean central hotel with spacious comfortable quiet rooms - breakfast ok with a good choice

The staffs are

Had 2 nights fantastic location, good friendly staff all in all good value for money

Great hotel in a great location. Hotel staff are a credit to the property and were fantastic. If you need a city centre hotel to explore Liverpool then I'd highly recommend. Bar was also a highlight. Great cocktails and atmosphere. Rooms are huge with high ceilings and period features retained

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Lovely staff. Breakfast buffet great and so close to all the pubs and restaurants. Thank you to all the staff for making the Tartan Army feel so welcome!

Breakfast just ok,

Great location. Staff were very helpful and friendly.

Yes, everything was perfect

Breakfast was good, i didn't have any drinks at the bar so can't comment

Breakfast excellent with a good selection

Beautiful place, clean & tidy, breakfast outstanding, the staff are very friendly & happy to help 24/7.

Gutes Frühstück mit frischer Auswahl. Freundliches Personal. Zimmer sauber und grundsätzlich mit einer guten Ausstattung.