-Location is good, right next to the Plaza de Armas. Many restaurants, travel agencies, money exchanges nearby. -Clean and tidy -Breakfast is satisfactory -Bed is hugeeee, which made the room is too small:( -Wifi is weak, weak, weak -Water temperature and flow is ok -No fridge for the standard room

Muy buena relacion calidad precio ... Excelente Ubicación!!

rent værelse, personalet atentos, midt plaza de armas godt stedet

Great hotel, centrally located, and overlooking the main square which is always bustling. Would definitely return.

Excellent location! On the plaza, next to restaurants, bars and nightclubs. Everything was walking distance. Super clean room. We loved everything about this hotel. We would definitely stay here again.

This hotel is located directly in the Plaza de Armas, so you have incredible views of the historic city, which will include any parades that may take place, depending on the time you’re there. The showers are hot and the water pressure is nice. The beds and pillows are comfortable, and breakfast is free from up until 11 am. I didn’t give 5 stars all around because I booked on Expedia and paid extra for a queen bed or double room and was given two twin beds. This wasn't a big deal, I only wanted to be refunded the $40 I paid extra; instead they promised to move me the next day but that never happened. And when I brought it up again, the solution was to pay for my taxi to the airport, which was maybe 40 soles. Anyway, it didn’t seem worth it to argue but it was mildly annoying. Otherwise a good stay and a convenient place to be, since most tours meet in the Plaza de Armas.

Very central, at one of the corners of Plaza de Armas. Can be noisy, as per the position. Good breakfast.

We are so pleased with this hotel Great restaurant overlooking the main square, very professional, helpful, and polite staff at both the restaurant and the hotel I would really highly recommend this hotel.

Can't have a better location than this! The hotel is located right on the main square in front of the cathedral. The restaurant has a balcony that overlooks the square/plaza and provides beautiful views. The breakfast buffet was great, and if you need a break from it all, you can make your way back for a sweet treat or full meal later in the day. All the great points of interest were within walking distance, and the staff was very helpful- definitely would stay here again.

It was a clean hotel and the staff was very friendly and accommodating. My only criticism is that the room was small and it was noisy being right next to the plaza.

The location was super convenient…right on the Plaza! The hotel staff was exceptionally helpful. They arranged airport transportation, held our luggage and even helped us navigate out of the area during a very busy festival. We were very pleased with everything about this hotel.

The hotel is very nice and good breakfast. Bathrooms are very small. Good location but since it’s right off the main plaza, it does gets noisy early morning

Es un hotel frente a la plaza de armas para el Que es sensible al ruido no se lo recomiendo . Pero en general es limpio y su té de coca disponible para 24 horas

Espectacular, pienso que es el mejor hotel en Cusco tanto en ubicación, servicio al cliente y facilidades! Lo recomiendo!!

I had an amazing stay at this hotel! The staff were extremely nice and helped me arrange airport pick up and they were able to speak both English and Spanish. I really enjoyed the room service as well as the view from the café overlooking the plaza. In my opinion, the best view in the city from a hotel! The only thing I didn’t love was the shower temperature changed often and I was constantly needing to adjust it. But given the history of the city and the older infrastructure at times and it’s completely understandable. I would highly recommend this hotel to others with the location being unbeatable!

Under sink needed cleaning.

Beautiful place…..as long as you don’t mind being in the middle of the party that can go all night.

The room was clean but the toilet flush/water was weak. The shower drain was slow. It’s on an excellent location, walkable to all of Cusco’s great restaurants, shops, ruins and cathedrals.

Staff was wonderful throughout the hotel. We very much appreciated that we got a room towards the back of the building as the hotel is located in a lively area where celebrations go on until the middle of the night. The location is great, right in the center of everything. The bathroom could have been a bit bigger. There was not much room to put our toiletries out. Breakfast was great. In addition to the buffet, we were able to order additional dishes like pancakes, eggs, etc. People like to sit at the narrow balcony for breakfast, lunch, or dinner to watch what's going on at the Plaza de Armas while eating.

A localização do hotel é excelente, em frente à Plaza de Armas, o que torna a estadia muito prática. Também merecem destaque as cortesias diárias de água e chocolate, além do chá e das balas de coca disponíveis na recepção. No entanto, alguns pontos precisam de atenção. O café da manhã é limitado e, durante os dias da minha hospedagem, não houve reposição dos itens. No apartamento 206, o aquecedor não estava funcionando, mas foi trocado após solicitação. Ademais, algumas lâmpadas do quarto estão queimadas, o que deixa o ambiente escuro, especialmente por haver apenas uma janela voltada para os fundos do hotel. A fechadura do banheiro também apresenta problema e não tranca; quando a porta do quarto é aberta, a porta do banheiro acaba abrindo junto. Outro ponto importante é que, ao abrir a janela, entra cheiro de gás no quarto. No geral, a experiência foi razoável pela localização e pelo atendimento às solicitações, mas há questões de manutenção e estrutura que precisam ser corrigidas para proporcionar mais conforto aos hóspedes.