-Location is good, right next to the Plaza de Armas. Many restaurants, travel agencies, money exchanges nearby. -Clean and tidy -Breakfast is satisfactory -Bed is hugeeee, which made the room is too small:( -Wifi is weak, weak, weak -Water temperature and flow is ok -No fridge for the standard room

What a great experience! From getting me into my room waaaay earlier bc of my flight arrival time and hooking me up with a car at the airport- plus great breakfast included with incredible views. A must stay place! Super comfortable beds, very clean. I cannot express how kind the people who work there are. Thank you for everything!

Muy profesional el servicio

O hotel é muito bem localizada! Na praça principal e com otimo atendimento e cafe da manhã!

Great staff

Perfect location for Cusco! The views were amazing, location was conveniently facing the Plaza de Armas - main square of the city. Breakfast was a continental breakfast spread. So many things to recommend this place (including the staff who was so helpful) but if you're looking for quiet, consider somewhere else. Because of its central location you can hear the nightlife going on around you and if there are public demonstrations/celebrations you'll be right in the action.

House keeping missed my room one day

Such a beautiful property in the most perfect location. Safe to walk to the markets, shopping, great restaurants. Highly recommend!

Staff were nice and welcoming

Todo me pareció excelente pero lo que mas me gusto fue la atención del personal. Sobre todo las personas que te ayudan con tu check-in.

Great location and hotel. Rooms are a little bit loud due to location, but I would stay here again.

Hotel super bem localizado, confortável, conta com um café onde você pode visualizar a Plaza das armas.

Hotel plaza de armas está en el centro de la ciudad ofrece una vista espectacular y desayuno fresco y variado.

The best option, because is the perfect point to travel around Cusco, the food at the restaurant is delicious plus the view from the hotel restaurant

El olor de la habitación no era agradable

Great location right on the square lots of pedestrian traffic, locals and shops

Sólo faltó que en los baños reemplazaran el jabón líquido para manos, ya que se les comentó y no lo cambiaron

Great location. Had a trouble with checking in. I dont need a visa to travel Peru with my passport. But the front desk lady insisted for me to provide a proof of immigration? saying that she can’t find me on the system and it means my immigration status is not valid. She also called me twice and yelled at me through the phone that this will affect entire hotel so I need to bring that paperworks ASAP. I went to the front desk and found out she put a wrong passport number, it took me literally one minute to find out what was wrong. No apologies for getting yelled at. This was very unpleasant experience. Also some rooms are on the same floor as the coffee shop and the middle door doesnt completely sound proof. Room was a bit small but nice and clean.

Location was unmatched. Located right on Plaza de Armas. Plenty of food and shopping in the area. Safe at all hours. Staff was friendly and ready to help. There is a roof top terrace no one used that was a great place to relax.

O hotel fica na melhor localização possível em Cusco, defronte à Plaza de Armas. É excelente hospedar-se a poucos passos das principais atrações da cidade. O entorno do hotel é sempre muito movimentado e seguro. O salão em que é servido o café da manhã tem uma vista sensacional da praça. É muito agradável começar o dia assim. O café da manhã é bastante satisfatório. Os quartos são confortáveis e limpos. O hotel guardou as nossas malas enquanto passamos uma diária em Aguas Calientes, o que foi muito gentil. O preço é compatível com o serviço ofertado.