I consistently find my stay at this hotel in Santiago to be an enjoyable experience. It feels like a return to home, as I am familiar with many of the staff members. I particularly appreciate Felipe and Gary’s warm welcome both last year and this year. I eagerly anticipate returning with my family to Chile and continuing to stay at this exceptional hotel.

Staff was fabulous but there were some miscommunication. Mostly due to language barriers. The area is okay but I was warned of pick pockets etc often

Awesome

The staff is above and beyond at the property. Attentive to any needs you have.

The staff was excellent. They were very friendly, helpful and accommodating. The hotel was in a good location. The room was cozy, spacious and modern. I would definitely stay here again.

Quarto ok. Serviço ok. Comida ok. Nada de ruim nem de bom sobre esses aspectos. Localização ruim.

Great staff

Charming hotel, excellent service, Some good eating places close by, felt safe

No parking. Very old building

Excellent and professional service

Fantastic hotel. Staff is 5 star.

Para el restaurant quedaría un menú con un poco más de variedad, la comida muy rica y toda la atención excelente.

Ambiance, hospitality and friendliness are tops. The hotel facade and interior looks elegant and gracious. Martin the concierge is exceptionally helpful in organising and suggesting ideas and acting on it pronto. Reception staff is amazing. Jorge is lovely, friendly and helpful. Dining and breakfast staff is professional and friendly. Overall an amazing stay…”I’ll be back.”

Great room, fantastic meal and cocktails

The Hotel Singular was simply fantastic in and of itself and for its excellent location! The staff goes above and beyond, from Sergio ensuring I had a very early check-in, to possibly the best massage of my life by Hislamar Medina! There are insufficient words for Martin Torres, the incomparable Concierge who knew and handled everything immediately with a smile! My friend was staying at a big American chain and she said their Concierge was useless: “Thank Goodness we have Martin!!” The lobby and the rooms are delightfully charming, beautifully decorated from a bygone era. I was very sad to leave!

The hotel staff were excellent

The staff were excellent, they went out of their way to make sure we had everything we wanted and enjoyed our time in Santiago.

Excellent hotel. Comfortable, tastefully appointed rooms. Staff are top notch. Excellent breakfast, The rooftop restaurant offers such a tasty gourmet meal. I ate every dinner in the restaurant.

Wonderful stay!