Suites Costa Cancun

探索 Suites Costa Cancun
7.2
好
基于 655 条评论
清洁度

7.8

客房舒适度

7.4

地点

10.0

服务和设施

8.0

旅行者评论 Suites Costa Cancun

每页评论数
20
40
热门评论
Rui
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 176几周前

Expedia Group verified review

不错
Ruonan
icon-双人入住
双人入住
10.0
/10
评论于 417几周前

Hotels.com verified review

The hotel is much better than I expected. We arrived very late, around 3AM. The front desk is very helpful and extends our check out time. The staff speaks very good English. The room is very big, so does the bed. The water in the shower is very good. Wifi works very fast. There are some stores outside, so you can buy stuff very easy, even during the night. And taxi driver does know this hotel. The only thing bothers us is the air conditioner was a little bit noisy. Btw the room has a belcony.
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Adrián
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 17几周前

Hotels.com verified review

Para mi gusto el hotel estaba bien para lo que necesitábamos era solo llegar a dormir todos los días limpiaban la habitación y el personal muy amable el de recepción
YOK LAN
icon-
10.0
/10
评论于 18几周前

Expedia Group verified review

The room was so spacious and the staff were so friendly and nice. The manager was so helpful. Room was very clean. I would definitely go back. Thank Jonathan so such a enjoyable stay at your hotel,
Janine
icon-
8.0
/10
评论于 19几周前

Expedia Group verified review

Positives: When I walked into the room, I was quite impressed, especially for the great price I was paying! The room was very nice and spacious, the AC blew cold air, nice large flat screen TV that I was able to watch Netflix on ! It was a super quiet room with NO noise at all ! Internet was fast and with no problems.The staff was pleasant, although hardly anyone spoke English ! 😢 Negatives: From Day 1, no hot water and shower would not drain on first day. Front desk staff tried to unplug it but couldn’t. Maintenance came second day and didn’t fix it either. (I gave up on taking a shower by the third day. I wasn’t happy about THAT !) Toilet continually would not flush and there was no plunger in the room. Towels didn’t look clean so I bought some to use. I wrote to management about all the above but they never responded. It was a shame to have those problems because I really wanted to stay there again!
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Isabelle
icon-携带宠物
携带宠物
10.0
/10
评论于 19几周前

Expedia Group verified review

i came with my small service dog and everyone are very respectful. I will definitely comeback many other times.
Isabelle
icon-携带宠物
携带宠物
10.0
/10
评论于 19几周前

Expedia Group verified review

returning guest many time. Love the location, staff and safety.
Isabelle
icon-携带宠物
携带宠物
10.0
/10
评论于 19几周前

Expedia Group verified review

the place is wonderful and everyone is kind. I feel safe to travel alone as a woman. We are central here and i can go to many beaches by bus. I will come back again.
David
icon-朋友和家人 家庭
朋友和家人 家庭
4.0
/10
评论于 21几周前

Hotels.com verified review

Staff was friendly and it was a purchase just to sleep. Arrive by late and needing to check in to an all inclusive the following morning. So we purchased expecting a basic stay. But this was extremely basic and the light from the hallway stayed on all night.
Helen
icon-双人入住
双人入住
2.0
/10
评论于 21几周前

Expedia Group verified review

We were extremely disappointed with this property and were unable to stay there. The hotel looked nothing like the photos shown on Expedia. Upon arrival, it was immediately apparent that the property was in a significant state of disrepair. The overall cleanliness was unacceptable, and the condition of the building raised serious concerns about safety and maintenance. One of the most alarming issues was in the main common area, where large pieces of cloth had been hung from the ceiling to conceal damage and deterioration above. The cloth itself was stained with rust-colored marks, suggesting ongoing water damage or structural issues. This created an unsettling and unprofessional appearance and did not inspire confidence in the condition of the property. Throughout the hotel, there were visible signs of neglect and poor maintenance. The property did not appear to be structurally sound, and we did not feel safe remaining there. The condition of the hotel was so far below reasonable expectations that we had no choice but to leave and secure accommodations elsewhere at additional expense. The photos and description provided online were highly misleading and did not accurately represent the actual condition of the property. We believe travelers should be aware that the hotel we encountered was dramatically different from what was advertised. Because the accommodations were not as represented and were unsuitable for occupancy, we left.
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Yasin
icon-
8.0
/10
评论于 21几周前

Expedia Group verified review

Receptie was heel beleefd♥️ fitnes apparatuur was geroest
Pamela Andrea
icon-
8.0
/10
评论于 22几周前

Expedia Group verified review

Por la mañana es muy ruidoso, como si pasase un carro grande por al lado de la ventana, y el olor a humedad de la propiedad en general es muy fuerte. Por otro lado, tiene una muy buena ubicación y el personal es muy amable, la habitación tiene todo lo necesario pero por el precio tienes que estar consciente que no tendrás vistas al exterior, en realidad no tendrás ninguna vista porque las ventanas son 100% polarizadas ya que las habitaciones son interiores. Fue una buena experiencia en general, solo estuve una noche y cumplió su función
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Adriana Eduarda
icon-
2.0
/10
评论于 24几周前

Hotels.com verified review

Precisa de reforma urgente e o cheiro de mofo é absurdo!!
Sergio
10.0
/10
评论于 25几周前

Expedia Group verified review

Hard to find, google maps shows the main road and the actual entrance is really far from it, around the corner literally
Michael
10.0
/10
评论于 26几周前

Expedia Group verified review

Decent for the price. Had tub next to bed. Good sized room. Walked to beach.
Victor Angel
icon-
6.0
/10
评论于 28几周前

Expedia Group verified review

Lo único que no me gustó es que por el nombre del hotel a como lo promocionan muchos no lo ubican, me costó trabajo dar con el hotel, algo escondido.
Katharina
6.0
/10
评论于 30几周前

Expedia Group verified review

Parking was in front of the building
Jonathan
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 30几周前

Hotels.com verified review

Excelente servicio y muy cerca de la playa
lehi
icon-好友同行
好友同行
10.0
/10
评论于 31几周前

Expedia Group verified review

Me encanto, estar en este bello lugar, el servicio exelente, precio justo y la diversion a todo lo queda !
Jonathan
icon-朋友和家人 好友同行
朋友和家人 好友同行
10.0
/10
评论于 31几周前

Hotels.com verified review

Excelente servicio
每页评论数
20
40

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