The staff at the front desk have no patience with guests, the shuttle driver was very rude with guests' suitcases and damaged my suitcase trolley without even an apology. The bedding was not changed every guest and the towels were disgusting! The smell of male bodily fluids clung to the towels and you could smell it when you entered the bathroom, and there was actually a blood stain on one of the towels that hadn't washed off. It was disgusting! Don't waste your money challenging your bottom line.

Habitacion y servicios increibles, buena ubicacion cerca del apto.

This is not as bad that could be

great place, no complaints at all. one of the better hotels around the airport. i will definitely visit again next time, if possible.

Amazing staff at the reception. Specially one of lady that I can't remember name ( Filipino).

Convenient, couteous, airport shuttle, restaurant on site But no free coffee.

Best customer service!

Everything was great.

Room was great other than changes need to be made to the bed base. This is a wood base that has sharp corners and sticks out from the side of the mattress. I hit my leg on it twice during my stay. When I mentioned it to girl at desk upon checkout she said they get lots of complaints but nothing ever changes.

The room was great and the staff was very kind.

Clean and great location

Great clean and modern just a quick stroll to the airport and at a very low price, only downside was parking hard to find a spot had to drive around a few times

Great place. First time staying here and will recommend to others

Airport shuttle is an excellent service. Easy to navigate, very kind and helpful driver. Arrived not long after we called the hotel. The front staff are amazing and efficient. We will always be staying at Hotel 11 when we visit Calgary..thank you for such a positive stay

The start of our stay with a prompt shuttle request was awesome. Our hotel stay for one night was recommended by a friend who had been at the hotel last year. Was not disappointed…staff at the front desk were very friendly and polite. Once we checked in the room which was very nice and roomy 😃 The lounge down stairs had a great happy hour and delicious food was enjoyed. Staff were very friendly and polite. Overall we enjoyed the one night stay and would recommend the hotel to everyone.

great hotel

Awsome staff was very nice.

Great stay, close to airport, new and very clean, staff welcoming!!

Nice older hotel suits what it’s therefore that’s for sure.

The room was fine. The airport shuttle experience was dreadful. Waited 45 min!