有冷氣，位置非常好，距離超市，巴士站，大教堂，都非常近！可惜，櫃台服務人員，態度很冷淡！我們本來只預定了最基本的房間 8 晚，但他們卻給我們一大間 apartment，共有超過10張 6尺雙人床那麼大！我們很害怕被加價，不過幸好沒有！可是進飯店，搭電梯出來，要走很遠很遠，還要上 26個階梯，沒電梯！中間要開關 7 扇門，門很厚重！而我們的行李共有 80 公斤，所以很艱苦！設備很不錯，有免費的膠囊咖啡，唐寧茶可喝，有小冰箱，有小小一瓶真正的鮮奶！網路上，這家飯店的apartment，都是附有小廚房，有廚具，可是我們住到的apartment，沒有廚房廚具，而是附有一間客廳，有一台很大的新的LG 電視，可是不能看！還好臥房有一台比較小的舊電視可以看。Wifi 常斷線，最恐怖的是：晚上10點半之後，絕對沒熱水可以洗澡！不幸的是，今年的夏天，英國多雨又冷，晚上常15度C以下！賽倫塞斯特大概被觀光客騷擾得很煩，對觀光客比較不歡迎，不友善！賽倫塞斯特是「科茲窩丘陵」的中心，方便搭巴士去周圍很多美麗的小鎮，村落！

Lovely spotless clean room all the staff were amazing

Staff, Restaurant and bar area.Only slight issue which i would not mark down is the bathroom door could do with a bit of paint and the deliveries waking us up at 05:30, which is out of your control.

Only lacking a 5 star as the lift was out of order from the start to the end of the visit, not a problem for us but room was up multiple flights of stairs so would have been an issue for older guests.

Lift not working , no offer to take cases to the room up 3 flights of stairs Given a standard room having paid for a deluxe room . After an unnecessary conversation re what they call their rooms against Expedia , we were moved to the correct room

Great room and lovely staff. Overall a very good stay

Lovely hotel in the centre of Cirencester, we were lucky to get an upgrade , room was very spacious and little welcome pack was appreciated

Spacious room Food was nice Clean

Room was gorgeous, staff were fantastic, check in easy and breakfast delicious

Lovely hotel, excellent location.

Great room! So comfortable and clean and very dog friendly for our special family member. We didn’t use the bar or the dining apart from breakfast which felt a little isolated although the staff who served us were busy and short staffed. The staff though were really great and very welcoming

A beautiful room in a beautiful location. Check in was quick and easy. Staff were very friendly and accommodating.

Big room, friendly staff, clean, bar was nice

Comfortable and cosy room, a welcome oasis from the weather outside. Perfect central location and a great view out onto the market square. Well equipped, and with a good hot shower. All the staff we encountered were super-friendly, and it was an all-round nice and welcoming place to stay for a winter break.

Everything was first class lovely place staff were great.

Lovely hotel, clean rooms and great staff

The hotel, bar and restaurant are stunning. Staff were friendly and rooms are generous with great amenities and nice touches. Thoroughly enjoyed our stay and wouldn’t hesitate to return.

Great bar, restaurant and hotel rooms, friendly staff. Made our 60th birthday celebration perfect. Highly recommend

Lovely room -quiet & spacious. Staff very friendly in the bar & restaurant. Bathroom very cold in room 209 - suggest staying away from this lovely room in the winter!

These were some of the best rooms we stayed in during our UK trip. Unfortunately the room conditioning was not working, but they were able to supply space heaters. Overall, a great experience!