有冷氣，位置非常好，距離超市，巴士站，大教堂，都非常近！可惜，櫃台服務人員，態度很冷淡！我們本來只預定了最基本的房間 8 晚，但他們卻給我們一大間 apartment，共有超過10張 6尺雙人床那麼大！我們很害怕被加價，不過幸好沒有！可是進飯店，搭電梯出來，要走很遠很遠，還要上 26個階梯，沒電梯！中間要開關 7 扇門，門很厚重！而我們的行李共有 80 公斤，所以很艱苦！設備很不錯，有免費的膠囊咖啡，唐寧茶可喝，有小冰箱，有小小一瓶真正的鮮奶！網路上，這家飯店的apartment，都是附有小廚房，有廚具，可是我們住到的apartment，沒有廚房廚具，而是附有一間客廳，有一台很大的新的LG 電視，可是不能看！還好臥房有一台比較小的舊電視可以看。Wifi 常斷線，最恐怖的是：晚上10點半之後，絕對沒熱水可以洗澡！不幸的是，今年的夏天，英國多雨又冷，晚上常15度C以下！賽倫塞斯特大概被觀光客騷擾得很煩，對觀光客比較不歡迎，不友善！賽倫塞斯特是「科茲窩丘陵」的中心，方便搭巴士去周圍很多美麗的小鎮，村落！

Lovely room

My room was a superior one and very luxurious.

Breakfast was very good but not excellent. Ive had better. The room toilet seat seam stained with something so was wary about sitting on it! But other than that the room was very nice but the pillows were so stiff! Regarding the staff, there were amazing especially the front desk girls i think their names were Kim and Veronica.

The size of the room was incredible!

Room and amenities were great, spacious room, well equipped, comfortable bed and everything you need in the bathroom and shower. The staff were ok, polite and just friendly enough but don't go above and beyond to make your stay quite special. On arrival we had to ask for the WiFi password, we were referred to a welcome letter that was meant to be on the room but there was nothing there. The following day there was a sporting event and nobody mentioned that access to and from the town would be limited. Small details that actually matter. Overall we had a pleasant stay.

Lovely environment.

Abandoned reception, no longer take Amex, tv not working. Always something at this place.

Room cold, particularly the bathroom which only had heated towel rail on at limited time. Huge draft from single glazed sash window. Breakfast very poor; undercooked and inedible on first day and overcooked and tasteless on second day. Staff, as ever, were delightful and helpful.

Great location nice bar restaurant

Breakfast was excellent and service was perfect too. Rooms are lovely quiet and comfortable.

Lovely room, nice bathroom. The main lights were very dim in the room and the lamps didn’t work. The air con/heating was very helpful because the windows were single glazed. Very comfy beds. We didn’t choose to pay for extra breakfast but the buffet was fine for a quick bite. Although, some of the pastries were a little tough.

Really lovely hotel in a central location. Highly recommend

Kim was very friendly and very helpful she was very good at her job and although the hotel was under renovation she made our stay very comfortable

Liked the decor in the bar, modern rustic and very cosy. Nice spacious room and good shower. Friendly staff at breakfast.

Enormous comfy bed & and a good nights sleep. We will return!

Lovely hotel, newly refurbished, in the middle of town. Loved it

Everything about hotel is excellent. Remodeled restaurant is beautiful and serves great food. The rooms are very roomy and comfortable. Great location in center of village. Loved it here.

We arrived a week after the hotel’s reopening and the renovated front entrance, sitting area, bar, and dining space were beautifully updated. Unfortunately, the rooms, hallways, and elevator were a sharp contrast and still in need of significant work. While we understand rooms in Europe tend to be smaller, most of the light switches didn’t work, the hallway carpets were mismatched, and years of wear and tear were evident. The front desk staff could benefit from proper customer service training. They weren’t particularly welcoming and at times came across as rude, which set a poor first impression. On a positive note, the food was tasty with a good range of menu options. However, the wait staff, though mostly friendly, seemed underprepared for the relaunch. They were unfamiliar with the iPads used for ordering, didn’t check in during dinner, and we had to repeatedly ask for water, even though the restaurant wasn’t busy. The hotel has real charm, but Honeycomb Houses clearly has some work to do to bring the full experience up to the level of the renovated common spaces.

When we arrived we was greeted by a lady that was not very helpful We was told we could only have breakfast at 915 the next day however when we went in for breakfast hardly anyone there and we was asked for room number so that they could put the bill onto it which was fine however upon leaving a member of staff shouted at us can you pay before you leave as though we were doing a runner which was embarrassing and un professional.we said we are staying and it’s added to the room No apologies or nothing Needless to say I would not stay there again Few of the staff were nice however most rude and ignorant it cost nothing to be polite