作為一間酒店，應該有清潔房間的服務，我住三日兩夜第二天我們一早外出遊玩夜晚8:30返回酒店，入門後，見到一個大膠袋，內裏裝住一些新毛巾、牙膏牙刷、一罐可樂、一罐雪碧、兩支水。我心知不妙，行上房間發現睡房沒有整理床單，亦沒有清潔洗手間，連爆滿的垃圾桶也沒有清理掉。因為當時已太夜了！就不想再聯絡酒店職員（可能已經下班了）。洗澡後便上床休息，個人覺得酒店位置很好房間亦不錯，但是這些清潔問題如果不到位對酒店的聲譽很有影響。

希望我的家就長這樣，景色非常美，後悔沒多住幾天。早餐也非常好吃，10分滿分

Nicccccvce

Hotel with perfect ocean view I like the style of the interior design

希望早餐每日能有點變化

The room was clean and had stunning views of the ocean. Very peaceful and staff were warm and attentive. Will definitely be back!

Staff is very warm, conscientious, and professional. The food is the best in Jeju! Our room was beautiful with floor to ceiling windows to see the spectacular views of the waves and tide pools.

STUNNING. Perfect service and space

During our two week vacation in South Korea this was our favourite hotel to stay in. The location is nice, close to the coast. The staff was good at addressing issues. We had an issue with the water heating in our room and the staff moved us to a different room right away. Breakfast was nice, both the Korean and American style. The room was clean and the tub was nice to use. The bed was comfy. Would stay here again!

Great view and rooms. Breakfast was good

Wunderschöne Aussicht aufs Meer. Gute Restaurants zu Fuß erreichbar. Frühstück auf Dauer etwas eintönig, da es nur die Option koreanisch (Reisporridge) oder westlich gibt.

Clean room, superb view

It’s a beautiful place . With great rooms , it’s but far away from Jeju airport but

This is a gem of a hotel. We particularly liked the restaurant food and ambience. As a vegetarian, I had been having a difficult time in Japan and S Korea. However, the food for both me and my omnivorous wife was first class. Accompanied by the best view you hope to find. I would recommend to others

The room is beautiful. Seemed like only one of the staff spoke English. They are very strict about the restaurant hours and the breakfast is only one hour long 9 to 10 AM which is a bit strange

This is our 2nd visit as we like our last stay here 2 years ago.. excellent in every way - staff, room, breakfast, dinner and scenery!

매년 제주도를 간지 어느덧 10년차이네요 그만큼 제주도 사방을 돌아다니며 여러 숙소를 가봤는데 이곳은 최고입니다. 숙소에서 보이는 제주도의 바다는 제인생 최고였습니다

Excellent service. Truly unmatched views and experience at Zen Hideaway. Will be returning if given the chance!

Amazing place. We loved everything, the room was gorgeous, the whole place is wonderful. Great staff, always helpful. We would have stayed to live there 😋

Great stay