The Great Western Hotel

探索 The Great Western Hotel
6.6
基于 1,169 条评论
清洁度

6.8

客房舒适度

6.6

服务和设施

7.6

旅行者评论 The Great Western Hotel

每页评论数
20
40
热门评论
CHOI LAN
icon-休闲 家庭
休闲 家庭
6.0
/10
评论于 50几周前

Expedia Group verified review

The room and facilities are old looking and small. Especially for the bathroom. But the beds are clean and tidy and provide car parking.
Lam Fai
icon-朋友和家人 家庭
朋友和家人 家庭
2.0
/10
评论于 59几周前

Hotels.com verified review

This is by far the worst hotel I have ever stayed in. The condition of the room was extremely poor and absolutely not worth the price. What was most unacceptable was that the room I was given looked nothing like the photos shown on the booking website. Instead of a standard room on the main floors, I was placed in one of two attic rooms, which were dark, cramped, and completely unsuitable for use as hotel accommodation. The wardrobe was old, dirty, and poorly maintained, with doors that couldn’t close properly — one even secured with a makeshift bolt, which felt very unsafe. The bathroom was outdated and in terrible condition; water splashed everywhere while showering, and the showerhead was barely usable. The entire room felt run-down, with stained walls and a lack of basic comfort. This was a deeply disappointing experience. I will never return, and I strongly advise others to avoid this hotel.
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Åke
icon-双人入住
双人入住
8.0
/10
评论于 14几周前

Hotels.com verified review

Clean room, nice crew. Very good breakfast. But no ventilation in bathroom so probably a little moguls. At least a few damages due to moisture was present.
Adriane
2.0
/10
评论于 15几周前

Expedia Group verified review

The location is okay, however the hotel is old and in very bad condition. The room they gave me at first had a huge window in the bathroom and no shades, also the curtain shower did not close properly and there was a ball of hair in the corner of the bathroom floor: nasty, horrible, disgusting, unacceptable. I complained and they gave me another room which was better but still bad. Breakfast was poor. I do not recommend this hotel.
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Michele John
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双人入住
10.0
/10
评论于 16几周前

Expedia Group verified review

Really lovely welcome by the Reception staff and general manager. The hotel was undertaking some work, and recently had work completed. Fantastic views, lovely staff, great food, highly recommend.
James
icon-双人入住
双人入住
2.0
/10
评论于 16几周前

Hotels.com verified review

The hotel is in a good location,thats it,stayed for one night,abirthday surprise,the room was well below standard,cobwebs,patchay paint,uneven doors,curtains filthy,window frame filthy,and the bathroom,the bottom of the bath,sharp corners exposed,the top of the bath the sealant a child must have done it,i wouldnt put my worst enemy in it,also wee were charged ten pounds to park the car,which wee werent told about,so will never use this hotel again,and will be telling friends.
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Craig
icon-双人入住
双人入住
2.0
/10
评论于 17几周前

Hotels.com verified review

Some staff and room
William
icon-
2.0
/10
评论于 18几周前

Hotels.com verified review

I have been overcharged for my stay. For the money the room was fine and the food was excellent.
Eric
4.0
/10
评论于 19几周前

Expedia Group verified review

Staff ok but on return to our room later in the evening there was a bad water leak from ceiling , constant drip all night, I was too tired to move to another room as offered by night porter , my
Nichola
icon-双人入住
双人入住
6.0
/10
评论于 19几周前

Hotels.com verified review

Overall good stay but I booked a sea view room and wasn’t informed that this view would be obstructed with scaffolding.. however didn’t spoil our stay too much.. just the photos. Food was generally good although wasn’t offered drinks with meal, just given water.. we could have asked to be honest however I just assumed it is normal to be asked about drinks. Other than these small issues that wouldn’t stop me returning, the hotel is perfectly located with good views and close to all amenities.
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Rosemary
icon-双人入住
双人入住
2.0
/10
评论于 19几周前

Hotels.com verified review

The room was awful. Mould in the room. Windows had lots of black mould . Shower in bathroom had mould with a cracked shower tray. Electric wire to towel rail was joined together with sellotape.
KEIKO
icon-休闲
休闲
10.0
/10
评论于 19几周前

Expedia Group verified review

シングルで予約してましたが、当日アップグレードして下さりめちゃくちゃ広いお部屋に。 浴槽もあって、シャワーで充分と思ってましたがせっかくなのでとお湯に浸かり、旅の疲れを癒しました。 朝食会場も広く、朝食も美味しい。 チェックアウト時、火災報知器の誤作動?がありましたが、スタッフさんが宿泊客への周知、誘導をしっかりされてて、安心して泊まれるなぁという印象でした。 総じて素晴らしい滞在でした。ありがとうございました。
Michael
8.0
/10
评论于 19几周前

Expedia Group verified review

Charming hotel whose golden days are behind it. Friendly staff and a lovely lounge area.
Ruby
icon-休闲
休闲
4.0
/10
评论于 20几周前

Expedia Group verified review

We waited around ten minutes after ringing the bell to get our key to the room no one to be found place was dead then finally got key room very out of date the tiniest tv I’ve seen bathroom needs a good update also you wouldn’t believe the dust in the walls especially above the headboard there was actual hand prints in the dust on the wall made me feel like it was falling on me roof had some sagging where rain had come in too so definitely will not be recommending
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George
icon-双人入住
双人入住
2.0
/10
评论于 20几周前

Hotels.com verified review

The staff were all excellent. The hotel however is old, tired, run down and in need of extensive refurbishment. Our room was a sea view No17 on the ground floor, I was delighted to get a sea view but wished I hadn't old single glazed windows kept none of the outside noise at bay.We heard everything on the Friday night it was tolerable a bit of traffic noise and some noisy people but on the Saturday night it was hell. There was obviously a night club nearby and we had a steady stream of drunk, loud, screening, shouting folk constantly from 11pm to 3am due to the useless single pain windows we heard everything as if they where in our room.
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William
icon-双人入住
双人入住
6.0
/10
评论于 20几周前

Hotels.com verified review

Check-in was a bit chaotic. We arrived 20 minutes early and were asked to wait in the bar while our room was finished off. So far so good, but there was a change of staff and apparently they forgotvabout they forgot about us
Duncan
icon-朋友和家人 家庭
朋友和家人 家庭
4.0
/10
评论于 25几周前

Hotels.com verified review

No lift, lukewarm water, dining room cold, building shabby
Fiona
icon-休闲 携带宠物
休闲 携带宠物
4.0
/10
评论于 25几周前

Expedia Group verified review

The website was very misleading to start with. If you need to be charged for dogs this should be done at the time of booking and money collected along with the room charge. Then to be told that there was a charge for parking, which is not advised on your website. The whole place looked very tired and smelling musty. Whilst I asked for a ground floor room I didn’t expect to open my window to the bin area. Mislead on arrival about the food menu although to be fair the food served was good. Couldn’t bring myself to have a shower when I seen the state of the drain (I have photos of this ).certainly wouldn’t recommend the place to anyone.
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Mustafa Zahid
icon-休闲
休闲
10.0
/10
评论于 25几周前

Expedia Group verified review

Really good hotel and staff
Klaus
icon-朋友和家人 家庭
朋友和家人 家庭
6.0
/10
评论于 27几周前

Hotels.com verified review

Hotel in need of upgrading
每页评论数
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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