Booked The Lodgings for a birthday present for my partener. Jackeline on reception was perect and proffesional. The room was small but nice and had the flowers I had preordered and we could see the Minster through the fire escape door, we were in the "Belfry". I had booked what I thought would be a romanatic evening meal in the hotel only to find they were not using the dinning rooom and would have to eat in the bar downsatirs. We had a look at the meue and decide there wasn`t anything that took our fancy, only to be given another menu. We decided to go across the road and eat at "Nolas" the staff were not that botherd.
Woken at 06.30 by the scaffold coming down in the yard outside our window, nothing the hotel could do about that though.
Breakfast was a real let down, we were shown into a small dinning room in which the staff struggled to get round the tables. Some tables were yet to cleared, I had to moved to sit beside my partner. The front door to the Hotel and the dinning room door were wide open so I was sat in a draft. I asked for the door to be closed, You would have thought I asked for the Crown Jewels. One of the Waitress`s had a runny nose. We asked for tea for two and was told they only had one tiny teapot. Aside from this the food, a full English and a Shatsuka were ok. How it keeps a 5 star rating I dread to think, The who place needs upgrading and the staff need retrainng. Very disappointed and would not return or recomend. Service piss poor.