perfect stay! upgrade with a room with the balcony and a surprised birthday arrangement!

房間蠻小的，而且視野不是太好，早餐很豐富是優點，服務有待加強

房間很大也乾淨，櫃檯服務人員很親切，早餐選擇很豐富，旁邊就是公園，離皇宮很近，逛街很方便，如果有機會再去馬德里，還是會選擇入住這裡。

都很好，升到陽台房間唯一缺點就是地鐵經過時房間會有共震聲響，尤其晚上睡覺很有感😰

除了晚上夜店的聲音真的有點吵，其他都很好👍

Excellent hotel and staffs. The gentleman gave us a free upgrade to a suite room which made the stay perfect. Very convenient location, you can walk maximum 20 minutes to the famous venues. Will stay again if come again

It was actually my first time traveling by myself without my parents and everyone made everything as smooth as possible. Very nice people genuine I will definitely consider on staying here again.

Excelente ubicación y servicio

Yes

Petit déjeuner d'une qualité rarement égalée et je voyage relativement souvent La chambre agréable, la salle d'eau grande mais nous y avions froid. Demande faite à l'accueil mais pas de changement. Nous sommes restés 6 nuits. Pas de double vitrage dans salle d'eau donc aussi très bruyant Nous entendions également le métro, un bruit sourd mais reconnaissable, nous avons travaillé à Paris... Autrement hôtel très bien situé, personnel souriant et très agréable. Je m'attendais à une plus grande piscine, déçue Malgré les quelques inconvénients cités, si nous devions retourner à Barcelone, nous choisirions cet hôtel

Beautiful place and very customer service tha best

Great hotel and location

Hotel did not have airport shuttle as advertised on hotels.com Self parking which was advertised by hotels.com was $5/hour, should just state valet parking available. Subway runs below hotel that is why they advertise sound proof rooms.

Staff very Friendly and helpful. Room always clean and the breakfast bar was excellent

Nice heated indoor pool, long enough for lap swimming. Excellent central location. Great breakfast. Nice lobby bar.

Excellent hotel. The staff, rooms and location are wonderful and the price is very well worth it. Highly recommend

Excelente desayuno buffet, variado.

Great location. Plenty of choice at the breakfast

Ficámos absolutamente encantados com a nossa estadia neste hotel em Madrid! Desde o primeiro momento, o atendimento foi impecável — toda a equipa demonstrou uma simpatia genuína e uma enorme atenção aos detalhes, fazendo-nos sentir verdadeiramente bem-vindos. O quarto era simplesmente perfeito: muito confortável, impecavelmente limpo e com uma decoração moderna e acolhedora. A cama era extremamente confortável, garantindo noites de descanso maravilhosas após dias a explorar a cidade. A localização também é um grande destaque — ideal para conhecer Madrid a pé, com tudo por perto, desde atrações turísticas a ótimos restaurantes. Outro ponto que merece destaque é o pequeno-almoço, variado e de excelente qualidade, perfeito para começar o dia da melhor forma. Sem dúvida, uma experiência 5 estrelas! Voltaremos com toda a certeza e recomendamos este hotel a qualquer pessoa que procure conforto, qualidade e um serviço de excelência em Madrid.

Tudo muito bom Localização excelente, cama confortável, chuveiro bom.