Had a wonderful stay at this hotel before, so decided to take my husband for a Birthday treat. Staff are always very welcoming and can’t do enough for you. It’s at a beautiful location and the hotel is stunning, food is excellent. But unfortunately, this time I had a shocking encounter, of a man letting himself into my room, luckily I was dressed and had my husband with me. The poor man looked just as shocked as we were, apologised and said that he must have the wrong room and left. I finished my phone call and then went downstairs to report it to reception, they did say they didn’t understand how it happened, but nothing else happened and I went back to reception to see if they got anymore answers for me, they just didn’t seem that bothered about it, which I find abit disturbing. I didn’t sleep well last night as I kept thinking about what could have happened ! But other than this safety issue, it is a wonderful place to stay.