Hotel Ojo de Agua

探索 Hotel Ojo de Agua
7.4
基于 1,002 条评论
清洁度

7.6

客房舒适度

6.8

服务和设施

8.2

旅行者评论 Hotel Ojo de Agua

每页评论数
20
40
热门评论
Denise
icon-家庭
家庭
10.0
/10
评论于 13几周前

Expedia Group verified review

Very kind helpful staff! Beautiful morning views from our room!
Luis Salvador
icon-家庭
家庭
10.0
/10
评论于 13几周前

Expedia Group verified review

Gracias por su atenciones
Gwen
8.0
/10
评论于 13几周前

Expedia Group verified review

Yes
Christian
8.0
/10
评论于 14几周前

Expedia Group verified review

Great location. Amazing staff. As stated in other reviews, mattresses need to be replaced. They were not very comfortable. Also, hot water could be a bit hotter. That said, it was a good stay for a couple of nights.
Scott
10.0
/10
评论于 14几周前

Expedia Group verified review

Area, restaurants, beaches, hotel staff, hotel location were/are all amazing. Hotel quality is low, but good overall given the low room prices. Clean and comfortable rooms.
Kathy
8.0
/10
评论于 14几周前

Expedia Group verified review

Great location for beach vibes. The room is bare bones, but clean and very helpful staff.
Camille
icon-
4.0
/10
评论于 14几周前

Hotels.com verified review

This was a disappointing experience and I would not stay here again. To begin with, I arranged the airport transfer with the hotel, and was told it could be paid with a credit card, but when I was picked up, the driver did not have any capability to take a credit card and required cash. The room was in significantly worse condition than shown in photos, with all of the furniture chipped and beat up. The safe did not work, the beds only had a single sheet to cover yourself with (no blanket or anything). The shower could at best be described as a lukewarm trickle. The beach club was comfortable and in a nice location, but service was extremely slow. I did not have the time to check out the pool. The employees were friendly, and I appreciated that I was able to check in early when I arrived. However, the rooms are in poor condition and uncomfortable. This is a good location but the hotel would need to be significantly updated for me to want to return.
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Amy
icon-
10.0
/10
评论于 14几周前

Expedia Group verified review

I loved staying here. The turquoise accents in the room really made it feel I like the ocean. I could see the beautiful pool in the ocean from my window. It was just a short walk to the beach. I will definitely stay here again!
Danny
icon-
10.0
/10
评论于 15几周前

Expedia Group verified review

🇨🇦 solo backpacker I stayed here for 9 days 3/26 Great location essentially rite on the beach 100 meters and walking distance to everything else Basic room with fridge mini Beds are a little hard but I would stay here again. Great staff and use of beach lounge chairs
Timothy John
icon-家庭
家庭
8.0
/10
评论于 15几周前

Expedia Group verified review

Clean room and great location. The hotel could use some simple maintenance that would improve the first impression- paint the lobby and hallways, exterior landscaping at the entrance. Meets the basic needs of travellers and family’s who want close access to the beach and restaurants
Pedro
icon-双人入住
双人入住
10.0
/10
评论于 15几周前

Expedia Group verified review

todo muy bien
helen
6.0
/10
评论于 15几周前

Expedia Group verified review

Yes
richard michael
6.0
/10
评论于 16几周前

Expedia Group verified review

Ocean view with bird droppings, but a heavy rain cleaned the window. Three stories up with no access so they can't do much about it. Very basic, not even a cup in the room to brush teeth no potable water. There is soap and shampoo in luke warm shower. Good restaurant right there its all ok for the price because beach is steps away.
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ESTRELLA
icon-好友同行
好友同行
8.0
/10
评论于 16几周前

Expedia Group verified review

Perfect location on the beach. Perfect short walk to all the restaurants and shops and main town. The property itself needs updating. No closet or drawers. Very friendly staff. Restaurant on the beach and massage on the beach was awesome
Yolanda
icon-
2.0
/10
评论于 16几周前

Expedia Group verified review

I will like to get my obey back for the first night’s stay as I have pictures of the awful conditions there. The staff was totally unprofessional. However the manager gave me a room on the bottom floor since I have mobility problems and use a walker. The agent who initially checked me in wanted to charge me an upgrade although I paid the highest price for each room at $150 plus tax each night. The “upgrade”‘had a giant roach, lines across the TV screen, as well as rust on desk chair and refrigerator. I can send pictures for proof of what I just said. Prices this week there is a fraction of what I paid. Terrible customer service until I finally met with the manager the following afternoon. I really did not enjoy my stay there because I had to deal with so many problems. O want to officially make a complain to resolve this terrible problem at this hotel. Kindly, Yolanda Noriega Kindly, Toll
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liebesee
icon-亲子同住
亲子同住
6.0
/10
评论于 16几周前

Expedia Group verified review

Caja fuerte no funcionaba (bloqueada desde la llegada sin personal que la pudiera desbloquear ese mismo dia). Colchón muy delgado y un tanto duro.
Jose Manuel
8.0
/10
评论于 16几周前

Expedia Group verified review

Staff helpful and friendly. Rooms cleaned daily. Free parking. Some rooms the safebox don't lock. Some rooms there is no hot water.
Lili
10.0
/10
评论于 17几周前

Expedia Group verified review

Ótimo!!! Amamos, só achei o café da manhã muito tarde!
Erin
icon-双人入住
双人入住
8.0
/10
评论于 17几周前

Expedia Group verified review

The room was clean, decent price and being right on the beach was fantastic. My only complaint was the hotel collecting an environmental tax (it's not what the tax is for) it's that Expedia states all taxes included in price. That's on Expedia as well as the hotel.
Laura
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 18几周前

Hotels.com verified review

Todo muy bien
每页评论数
20
40

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