The guest room is large and clean.

First time to visit. Staff is nice.

戶外浴池太小了跟烤箱不會熱扣分 其他都可以

酒店提供免費泊車. 早餐尚算可以. 酒店大堂下午到晚上有自助飲品提供. 洗手間內的洗手盆上邊發現有蜘蛛網. 希望酒店注意一下衛生情況.

酒店提供免費泊車. 唯一可取下午到晚上大堂有自助飲品提供. 晚上懷石料理一般, 早餐尚算可以. 最差的是房間的洗手盆上邊有蜘蛛網. 希望酒店注意一下衛生情況.

Only have one problem, my room have no WIFI to use

Very nice

千祈唔好經Exxxdia book 酒店，我早4個月前book,俾晒錢，收埋confirmation email,點知在早5日send 個message 俾我話double booking,由私人風呂改做普通房間，並且無提及過點賠償，而揾客服只得AI,最後仲要俾個AI block 埋,全程只有自己同酒店方面講數，試問在新年期間入住5日前點會揾到私人風呂房間，成件事都離晒大譜。

The staff are friendly and helpful. I like the welcome drink corner which has free flow of alcohol and non-alcohol drinks from 16:00 to 22:00

Actually we stay here for 7day!my first one stay at the normal room no private onsen inside,but another 6day my room is included the private onsen in the room!but the staff continue to sales us book the private onsen, actually the booking onsen is just next to my room!I don’t get it,and the breakfast is really bad experience! Every day is the same, I ever had in Japan, and they send those buffet leftover fruit to my room!

服務態度跟迎賓飲品很棒，雖然舊了點，但整個很有日式風格

有車接送但只有三段時間選擇, 員工有禮

旅館設施較舊，頂樓的溫泉設施相對較好，其他則是普通水準（以日式旅館來做比較）。

旅館有免費接駁車由上之山温泉站接送，員工服務細心、體貼，食物尤其加分但温泉池沒有選擇但有貸切風呂。

初めての一人旅でした、大変ゆっくりと過ごす事ができ大満足です、あの旅館で大変お安く又行きたいと思っています 、今度は家族でうかがいたいです、楽しい思い出になりまし。 　　　ありがとうございました。

We stayed at this ryokan & thoroughly enjoyed our stay. The ryokan was quite modern with good facilities & amenities. Our room was a jr suite with private open air onsen which was marvellous. We had very high quality beddings & slept well. The communal public bath areas were also very nice. Parking was a breeze, just in front of the property on the other side of the road. The breakfast was good with many dishes. We would definitely return

Excellent place. Great free drinks and snacks in the lobby. The staff were awesome. Breakfast was a traditional Japanese breakfast - very filling and varied daily. The twin room was a bit small and the mattresses a bit firm but that was the only downside. Would come here again.

宿に向かう途中には、パスタのお店や、牡蠣のお店がありました。入ってみたいと思いました。

割引価格で飛びつきましたがホテルのレースのカーテンはビリビリ、ポットからは黒い変なものが出てくる。 浴場は床は畳の様な物で引き詰めてありましたが汚い。

大規模施設ではなかったので、お風呂もバイキングも急かされる感じ無く、ゆっくりすることができました。 スタッフの数が少ないんですかね？特に不具合があったわけでは無いのですが。