The location is not good, far away from the city center. The room is not very clean. The staff will not let you feel welcome. The car park is not on site the hotel, need to walk to the public car parking , walk 5-7 mins. I will not stay at this hotel again.

Ryan and JamieLee were very accommodating. I liked that they offered a free shuttle to the cruise port. It is located near many stores and bars and restaurants. I will definitely stay there again!

Not so good due to staffing in some ateas

Clean rooms, friendly staff. Breakfast should be included in the room price also we had to pay for the parking. All of these additional costs should be part of the room prices. And unfortunately there are no fresh vegetables available on the continental breakfast.

Free shuttle to cruise ship

Die Zimmer waren sauber und zweckmässig ausgestattet. Die Klimaanlage hat super funktioniert. Hatten ein Zimmer mit Balkon, diese sind allerdings nur über eine recht steile Treppe erreichbar.

Staff was amazing and hotel was very comfortable and convenient to our cruise.

What struck me: You get a very good gin as a welcome drink in your room. Unusual, but I liked it, even though I don't usually drink spirits. The gym is well equipped for a hotel. Even heavy training with barbells is possible.

Modern with great views of the river Top quality hotel

Hotel was great and very comfy in the beds. BUT on the top floor (5) is NOT good to stay in as it’s right under the restaurant/bar. Very noisy and can hear chairs moving around all night.

Hyggelig beliggenhet.

Perfect place to stay in Southampton.

Absolutely the best experience I have had at a hotel abroad. The staff was amazing.

Great hotel - minorities with TV guys sorted out fast! Would definitely stay again

Staff was great

Vita and staff were superb. Room was immaculate and modern.

Great location for the boat show. Rooms very comfortable. Staff friendly and professional. Only gripe was the lack of staff availability to answer room service calls on a Saturday evening. With restaurants fully booked, they needed more staff on.

We stayed here the night before leaving on a cruise. Everything about this hotel (location, food, room, area, staff) was great with one glaring exception (which we reported). The hostess in the 6th floor restaurant was rude on multiple occasions. She did not fit in with the rest of the lovely staff. We reported this (several people in our party noticed her attitude on multiple occasions) This aside, our stay was lovely and we recommend

The complimentary Gin and Binoculars were a pleasant surprise. All the staff was very attentive and pleasant. I will be back on my next visit to Southampton.

Wow! So happy we booked to stay for two nights before our cruise. A wonderful experience, good restaurants and two minutes from other great restaurants/pub style! Walked from the hotel to the mall, explored an old church and throughly enjoyed our time.