The apartment is best located. It is spacious and clean. Its bed is cosy. Full equipped kitchen. Its staff is friendly. Everything is nice. But some of its hardware failed. The room temperature is controlled by a terribly designed electronic button which does not work easily. With great efforts and over 10 minutes, I slowly moved the cursor from 18.5 degree to 19.8 degree, since each time - if I succeeded in moving the screen’s little man into his box and ordered to move up room temperature - it moved up only 0.1 degree. I gave up eventually and went to bed early. The bathroom is very bad, the basin is so small that I cannot wash my face without wetting my feet. The water is not hot enough and the no-door design of the shower area easily flooded the whole floor after my wash. There should be a on-Site staff to whom you may call for help, to be fair. But I just went strict to bed.

They scam your money from the deposit of 350 pounds by making false claim there was something wrong with the room after you check out. In my case it was "sofa stain"which I have video evidence to proof it was there at time of check-in. And they do not reply your email afterwards. I have reported this to the government. Be careful.

The place was absolutely sensational. When there was as issue with our initial room it was upgraded without issue. The staff listen to respond. Instructions are very clear. The hotel is clean and spacious. Will definitely come back! I say this coming from London. Very good hospitality.

Lovely place to stay would highly recommend

Lägenheten var över mina förväntningar, allt jag behövde fanns där. Väldigt trevlig personal som var snabb att hjälpa till om jag behövde något. Väldigt fina schampoo, balsam och body wash.

Clean comfortable apartment. Friendly welcome. Great location for bars and restaurants.

Great location, lovely building, and above all, outstanding staff!

Beautiful apartment, well appointed and also very quiet to say it’s so central.

Lovely apartment, though some noise from outside but think that is due to the German market going on, and end of night clear up which the apartments have no control over.

Check-in was super easy. I was travelling on my own (female) for work, and I did feel safe. The apartment was a decent level of cleanliness, and very spacious for what I paid. Excellent to have a little kitchen and space to sit - rather than just a cramped bedroom. I would definitely stay again.

Beautiful apartment and well appointed with good quality products. Everything you needed

Fantastic. Clean , welcoming. Will return

Great central location and comfortable apartment.

Apartment clean, great facilities and everything you need.

Excellent location, immaculately clean and very easy access for check in. Would highly recommend!

Gosh what can i say about waterloo street apartment? It was AMAZING. The room, the staff, location, amenities, just all of it was unbelievable. The cost for a Saturday night in central Birmingham was extremely reasonable too. Check in process was easy, check out was also easy. Will definitely be staying again.

Beautiful apartment! Was sad to only stay one night :)

My stay was short only for the night but the room was clean the environment quiet, the concierge was very polite, and above all the bed was comfortable.

Great location. Superb little apartment

Lots of pubs and restaurants nearby