The master bedroom had a nice view but bathroom wall had a big hole. Second bedroom had now windows and therefore it had an old damp smell. Had to sleep with door open because the the mold smell and fumes. The hotel expected adults to sleep on bump beds. Had to pay extra 130 dollars to get a decent room so 50 year old woman didn’t have to climb a ladder to go to bed. Breakfast was excellent everything else a big disappointment.

We

I purchased 2 of the 4 bedroom cabanas/apartments at this hotel. Each room accommodates 8 people. Upon booking we didn't know how many guests would arrive so we didn't include the total number. Because of this the hotel charged my 2500 USD additional.

The Cabañas were very well taken care of. And the staff was very attentive to our needs

Pretty view

Beautiful place!! We didn’t want to leave!

This place is amazing!

Learners for the first time at check in there would be no good service to the Cabañas. I may have missed it but surprising. They did allow us to order and wait to pick it up thankfully. We got here late but no one told us how to work anything including change the temperature, tv or fireplace. The units are pretty buy old and in need of repair.

Excelente

La experiencia mala, pagué con mascota incluida pero para desayunar no la podía llevar conmigo, el aseo de la cabaña horrible, pelos y mugure, además de lo costoso la cabaña se veía abandonada y muy mal mantenida, vidrios sucios, no había cobija, los baños con mugure hongos y moho.

Un lugar demasiado hermoso. Tanto que me arrepentí de haber reservado solo una noche. Desde que llegas a la decepción todo es bello y el servicio excelente. Sin duda espero volver a hospedarme en sus cabañas.

Everyone was great ! Thanks

The property is in poor conditions. The glass walls were leaking. Floor in the rooms had water from the leaks.

The view was amazing, and the breakfast buffet was delicious; all the facilities were amazing. All employees were so kind, knowledgeable, patient, and professional. The road needs to be fixed; it's approximately 1.5 km of terrible road. I understand that it is a municipality issue, but the Marriott needs to get involved and get to an agreement, so it will be easier for the guest to travel outside the hotel.

Beautiful place, great views. Bad road and really bad service…

Hermoso

The view,

Los apartamentos necesitan mantenimiento - tuvimos un incidente con la lavadora y con uno de los inodoros. El equipo de servicio al cliente y transportacion es excelente. Sería bueno nivelar más la calle de entrada para facilitar la entrada y la salida de la propiedad.

Sehr schöner seeblick, freundliches personal, leider war unser Whirlpool kaputt bzw. Es gab nur kaltes wasser.

The welcome at the front desk could’ve been better. The person rushed me to checking and had a poor knowledge about the migration tax exemption evidence. People working in the yard around the cabin at 7:00 am. It was noisy but when I complained, it stops . Other than that is a good place to stay.