Adele at the reception was extremely helpful and cheerful. The bed is very comfy. Was just little disappointed that there’s no balcony in the room as shown on the booking photos.

nice hotel, great location, right in the center, 2mins to the two towers, and the main shopping area. Staffs very friendly and helpful. Breakfast is so Richful of choices and yummy! Rooms clean and amenity is nice! Great bargain booked with hotels. Will still be my first choice when exploring Bologna! But one minor problem, the staircase and elevator can be very confusing. when you can carrying huge luggages this can be annoying

Great property. Very close to city center and so many wonderful restaurants. The staff is friendly and helpful and the room although small was very comfortable.

Lonely staff, great breakfast and perfect location

Breakfast and restaurant Staff was absolutely amazing, and everything was very clean during my stay. I really like the fact that Cristiano was so kind to give me an upgrade the first night; however, on the following nights it was a complete downgrade. I mean, it was not something that I really think was value for my money. I've stayed in Corona de Oro for more than five years, and usually everything goes very smoothly. I think that most of the staff, like the guy that is at night, he's such a sweetheart, and Cristiano was also a super cool guy and very giving, but there was no water in my room every day. I know there was one grumpy guy at the reception that was not doing things right. I mean, it was not every time that I asked for something that he was doing it with a very bad vibe and not willing to help. It seemed that one day that I asked for transportation from the fair to the hotel, they made a big mess because they didn't give me the name or the license plates or the car make. In order that I can find that person, 30 minutes after they say, "Well, you need to pay because the guy is looking for you." I said, "But I don't have even the information." I started walking back to the hotel. I think that there's a couple of people, or maybe we just one people, that is a bad apple right now inside the hotel, and maybe they should just pay more attention to that.

the room was wonderful the staff was wonderful everything about this hotel was outstanding would strongly recommend and would definitely stay there again if possible thank you !

Camera pulita, bagn

We had a wonderful stay! The front desk staff was extremely friendly and helpful wherever we had questions or needed something. Arranging transportation to and from the train station was also taken care of as well as dinner reservations at a wonderful restaurant. The room was clean and comfortable and the location was exactly what we wanted. I would highly recommend this hotel!

Great room, staff amazing Location excellent. Manager Michele gave excellent service

Everything was fantastic

Great location, beautiful hotel and very attentive staff.

We prepayed for four nights, but upon checking in we noticed that the rooms were actually going for about half. Especially given the worn and dirty room we were given (old toothpaste splatter on the mirror, walls, etc.), I raised the issue. A certain front desk individual immediately challenged me asking for evidence (easily found online) and then cynically explained that it was just too bad. I then asked for the general manager but the person claimed that he was the manager. I insisted and the GM appeared - he was professional and immediately moved us to a much better room, which was appreciated given the whole ordeal. Pricing issues aside, such passive-aggressive behavior and lack of client focus from staff would never occur at a top tier hotel. In contrast, The GM and the rest of the staff were really solid, but the problem individual should not be allowed in front of clients or to train other staff. I should also mention that the breakfast staff were friendly and responsive although we noticed that the pastry (pear cake, etc.) was old, dry and depressingly redisplayed for the entirety of the three days we ate there.

The check-in staff was very accommodating. Breakfast was quite expansive with made to order omelets. Beds were very comfortable. Would stay here again!

Excelentes habitaciones, el personal excepcional. El restaurante y la comida excelente.

Hotel was spotless, staff were amazing and accommodating to every need, location was perfect. Bed was super comfortable with a nice range of pillows. Restaurant was visually appealing, food was delicious although we never had breakfast, only dinner. Really appreciated FREE e-bike rental to explore the city. Organised taxi for us to airport, with pick up on time and outside the front door. Decor in the hotel was sublime.

Staff are so friendly and helpful. Second time ststing and would be hapoy to come again. The quiet and tranquil atmosphere is just what you wa t after a day around the city.

Room was very small and located at the back end of the hotel. Room 116. Cramped and noisy from something running most of the night outside or somewhere in the area. Staff were friendly but somewhat distant. Avoid the breakfast! 35 euros per person for nothing special.

Very satisfied with our 4-day stay in November 2025. Great facility and fantastic friendly, helpful staff. Nice to have comfortable public areas and especially having a good restaurant/bar on site was major bonus. Room and bathroom well-appointed and spacious by European standards.

Excellent reception staff - always welcomed us back etc. Excellent breakfast, again with nice staff.

Central location, quality amenities and plenty of towels, slippers, dressing gowns etc. in the Bathroom. Chocolates on arrival was a nice touch. Helpful front desk.