Está bien

I would like to say Maria Paz at the front desk left us a very good impression on her kindness and professionalism. My wife bite her lip badly when playing sand boarding that caused lots of blood bleeding. When we return to the hotel, Maria at the front desk quickly help us in cleaning and treating the wound with the first aid kit. She volunteered her assistance and took us to the local clinic after her work hours and be our translator (which is very important as we did not speak Spanish). We are very impressed on her kindness and professionalism. When taking about the hotel itself, it has a great location at the oasis which is near by the lake and yet not affected by the party noise outside. The central garden at the hotel is nice too. However the room facilities is pretty basic and the from the basin and bath was yellowish which made us afraid to wash ourselves with it.

Proximity to Huacachina dunes, friendly staff, historical landmark place, easy access and amenities.

Beautiful property with very friendly and helpful staff. The triple rooms have a separate bedroom which was nice to have.

Clean hotel however they could do abetter Job in rooms amenities like usb port, a/c not to noisy, better bathroom amenities and toiletries. The hotel needs cosmetic touch ups to make it a - great hotel,

This hotel has such charm and character. The grounds are beautiful and the restaurant overlooks the water at the end of the oasis. The breakfast was great, and a nice perk for a really excellent price for the room. As some reviews say, yes, it is older and you can see signs of wear. But this did not bother us at all. The rooms were very comfortable. We REALLY wanted to stay another night!!

We planned to stay at this hotel for 3 nights, we booked because of the charms of a classical building. We arrive late at night and unfortunately the condition of the hotel in general is bad. The rooms have mold in several walls making it unsafe to stay there. The outside walls are damaged too. We have to leave in the middle of the night because even that hotel provide another room after an argument with front desk representative, the room was with mold and in bad shape too. We tried to give it a try but it was imposible and unsafe to stay. We use the restaurant and service and food is bad, no good flavors or presentation at all. We request our money back an b d even that we didn’t stay for safety reason we didn’t got a full refund just a partial one. But our live is first. If you are coming to Ica make your self q favor and book another place.

Muy bonito lugar amplio y acogedor

Old hotel, old sheets, old facility, with the price, it should get updated

Absolutely outdated property in much need of remodeling and repairs. The bathroom shower was full of black mold and we had to insist on another room because they did not want to move us. Ceilings were full leak stains and paint chalk. The noise from outside was only muffled by the sound of the ac and fan.

Got there very early and staff was able to lockup our bags and tag them so we could do activities. Hotel and breakfast were great snd a good value.

Good place to stay at in the oasis.

Desayuno rico, y excelente ubicación pero podría mejorar el WiFi

Bugs, in the room

O hotel é confortável e muito bonito. Camas macias e banho quente. Excelente para a família.

The food was excellent in the hotel and the staff were really nice and kind. The ambiance of the hotel and garden was beautiful.

Hotel antigo mas muito bom. Sentimos falta de um Cômodo ao lado da cama e tomadas.

Die Unterkunft ist ok, aber deutlich zu teuer für das, was sie kann. Wir wollten 1 Stunde länger bleiben, wurde nur für 30$ angeboten, Das Frühstück: Wenig Auswahl, „das Frische Obst und Gemüse“ beschränkt sich auf Wassermelone. Der Pool: Ganz furchtbar. Super dreckig, die Anlage drumherum sehr lieblos.

No

Comfortable beds and pretty clean rooms despite the outdated condition. Staff was excellent. My husband got sick and they were nice enough to order medicine from a pharmacy and had it delivered to our room.