Highly recommended! Hotel is clean and comfortable with spacious room. The light can be brighter though and it is a little bit inconvenient for the elderly to mount the step to go to the bathroom and toilet. Staff are very friendly and helpful, and very responsive even before my arrival to help me receive several books I ordered online. They had the room all set up and placed my books in when I arrived. what a surprise! The lady in the breakfast area warmly welcomed us every morning and made sure we had things needed. The breakfast choice can be richer, but eating while enjoying the riverside morning is a pleasure. Happy stay in summary and thanks.

Great location! The Family is spacious, the location is excellent, high quality breakfast. We really enjoy our stay !

We stayed for two days and there was an unpleasant smell in the corridor and there was noise from the room above which affected our sleep.

Have to walk up and down stairs to side block. I have wait for over 20 mins to have someone come out to front desk to check out for me but he use another half hour to fix my bill. Not a happy experience especially I have to stand with my walking stick

Gorgeous small hotel. Friendly and helpful staff, stylish modern decor and furnishings, well equipped bedrooms with very comfortable beds, a heated swimming pool, opposite the river and in the heart of the city just a few minutes walk from the castle, cathedral, butchers hall and a wide range of bars and restaurants. What more could you ask?

櫃檯大廳服務人員很親切，在櫃檯就可以買到De Lijn一日券，附近也有tram車站跟各大景點，晚上很安靜，夜景很美

Beautiful room, lovely staff, immaculately clean, right in the centre of town. Couldn't have asked for a more lovely place to stay. Highly recommended.

Staff, location and view was great. Loved the room too although the temperature control was off and would either be really hot or really cold!

Staying at the Hotel Harmony always feels magical. The location, the staff, the atmosphere, are all top notch. Our room was very spacious and we had an incredible view on the Gravensteen Castle. The breakfast buffet is one of the best. While there is a huge variety of choices, you can even order an authentic Brussels Waffles. And I mean, authentic. Not some Americanized version of a Belgian waffle. :) Hotel Harmony, we will be back!

Really nice hotel with friendly and professional staff. The room was stunning and had a fabulous view of Ghent and was very clean. Highly recommended. Superb location for the city centre and restaurants. Beware: if you are driving you need to pre-register your car with Ghent city for clean air emissions. It is free to register but you will get fined 150 euros if you don't do it within 24 hours of arrival. We found it easy to do if you have the full information on your car (contained on your v5c, or I managed to do with the help of dvlc website, checking MOT info and a google search for the rest. You need to check out let.gent.

Staff were really polite and helpful, especially the gentleman who checked us into the hotel. The hotel is nice and clean and facilities are excellent in the hotel and the rooms. Unfortunately the only downside was our tea, coffee and water wasn't stocked up properly so we could not have tea.

This is my second stay of this Hotel I was impressed the first time, I had a great room which was at the back of the building, it was large and quiet. But sadly on this occasion my room wasn't as half as good. There was a constant humming and it wasn't my AC particularly noticeable at nights. The room itself was spacious and nicely decorated with good furniture. Couple of things really bothered me on this occasion one was I received a text message to say you can check in early at a cost of €25 which for a repeat customer and someone who travelled a long way this should've been free of charge as a courtesy. And the other message was for another €25 for a breakfast buffet which is well overpriced maybe for a cooked breakfast but not for a buffet.

Personnel courtois et chambre grande et confortable

This hotel was very clean, the hotel staff members were kind especially the kitchen members, and the location was amazing. Their breakfast had lots of choices and were tasty as well.

Fantastic location, room and staff

Great experience. Loved the hotel- right in the center square.

Schönes modernes Zimmer | allerdings mit teilweise seltsamen Technikelementen (Lichtschalter funktionieren nicht wie gewohnt) | sehr zentral gelegen mit schönem Ausblick | nerviges brummen nachts von benachbarten Klimaanlagen | Personal sehr freundlich und hilfsbereit

Everything was decent. No complaints.

Kaunis hotelli joen rannalla, sisältä siisti ja palvelualtis henkilökunta. Valitettavasti huoneen valaistus oli on/off joka kieltämättä hankaloitti illan ja yön liikkumista. Lisäksi huoneen lämmönsäätely ei reagoinut millään tavalla säätöyrityksiin.

Beautiful room with a small terrace overlooking the canal. Very quiet, even though it is central to the main square and on the canal. Very cheerful and helpful staff. The room was very comfortable with a big shower and even a toilet that washes you with warm water which was a first for me! We will definitely stay here when we are in Ghent again.