The hotel was excellent. The location was perfect and close to everything. There were busses and subways nearby if you don't want to walk The staff, which helped us out with a few things, were very friendly & helpful. They were located off premise, but only a couple of minutes away.

Great hotel, easy online check in. Everything was great. I would definitely stay again. The noise proofing from the street is fantastic, couldn’t hear anything from outside. There is a shared kitchen and the sound from the other guests was noticeable. Another guest was sick and hacking and coughing in the kitchen for a while, which was unfortunate but not a big deal. Overall, it was a great stay.

Great location near Casco Viejo (Old Town). Nice amenities.

No existe recepción

Het huis lag prachtig midden in de oude stad. Uitzicht was er niet. Verder alles helemaal goed.

Muy bien situado y con fácil acceso.Limpieza inmejorable, camas cómodas y la habitación super silenciosa.Una maravilla para descansar.Rodeado de todo tipo de servicios.Un 10 de alojamiento.

Room is clean and comfortable. There us no front desk and we got access code via WhatsApp There is a mini mart next to it where we can buy water and fruits. Lots of tapas bars, bakery, shops around this area. 23 minutes walk to Guggenheim museum. It is a fun walk along the river. We got up as early as 7:00am so that we can arrive at Gatztelugatxe without reservation before the staff starts work. It worked well.

Good, basic accommodation in the heart of the Old Town. The location is great, but it can be quite noisy as a result. Also, the walls are quite thin, so you can hear sounds from the neighboring rooms. Ultimately, it comes down to what you prefer: a central location or peace and quiet.

Central location, very clean, easy entry system and perfect for my short break. The soundproofing isn't very good but earplugs sorted that!

Ubicación inmejorable y habitación limpia y cómoda.

Great!

Sitio céntrico, pero sin ruidos, limpieza de 10 y todo perfecto

Prompt excellent help from staff when needed

I was in the old part of Bilbao and near shops, cafes and restaurants. Transport was good as it was near bus stops and a metro station.

Todo bien.

Unusual hot weather. Fans available. Helped but ceiling fan off and on. Stuffy. Kitchen nice. Bed and shower nice.

Nice room in a great location in Casco Viejo!

Me encantó el lugar en el centro de todo! Estaba muy limpio y nuevo

Difficult to find. Dreadful small lift. No instructions provided as to which floor to go. Extremely basic room. Parking a long walk away. When I had a problem connecting to wifi and rung the number given, I had a quick response but it was abrupt and not very helpful. I would not stay again.

wifiのパスワードを間違えて教えたり、旅行者に対する配慮が足りない