Shower is tiny. I changed my room because mattress is smelly and dirty. The staff is very helpful. They apologized and also found another room for me.

Really good, room/bed was a little small but to be expected in the city

Great value for stay in Canary Wharf

Hotel was great! The only issues was the shaded on the window. They didn’t block the sun at all. The sun rises at 4:30 am here and doesn’t go down fully until 11pm. Also the smallest bathroom ever. I’ve stayed at a lot of hotels in Europe and these were the smallest bathrooms I’ve ever seen. Overall the a good hotel for the price!

Room was tiny, and very old in need of a serious make over. Bathroom was tiny and the shower door didn’t shut properly, there was also no aircon so you had to have the window open. Given it was near the DLR it was very noisy.

No AC

Dried bogies on the wall right next to the bed, broken remote, other people’s clothes/ belongings collecting in the wardrobe, empty soap container in the kitchen. So much of the room just looked dirty and like it needed a wipe. The outside of the shower looked like it hadn’t been cleaned in ages, walls, sides, just all needed to be cleaned properly. So much of the room just felt grotty and like it needed a proper clean. Bathroom isn’t big enough to move in. But the swimming pool is amazing, I would come back for that alone. And the cafe attached is brilliant, with nice staff and lots of good options. Also beautiful iced coffee.

Staff were helpful and friendly but I had to wait nearly an hour for them to check that the tv in my room wasn't working. Terrible that each room only has 2 cups and 2 tsp. Extras had to be requested and I was given a cracked glass and a dirty knife. I was too tired and fed up to complain by that point. Rooms remind me of a student bedsit. Pool and sauna were nice I had a terrible night sleep bc I could hear the DLR trains and also humming from fridge.

No air conditioning in the rooms which is crazy! Do not stay here unless it’s winter in London because you won’t sleep 1 wink due to the heat in the rooms

Very clean room and very friendly staff. Good location and decent (but very small) rooms. Would be nice to get coffee/tea bags added daily and have a bit larger rooms to be honest. Close to city center(like 20mins train) and excel

Clean but very basic. Beds are a small double, not ideal for couples at all. Photos misleading. The ‘bathroom’ is better described as a telephone booth. It’s like the pocket knife of bathrooms; you can brush your teeth, have a shower & drop the kids off, all at the same time! - once again very misleading photos, tiny. Staff weren’t useless but they weren’t exactly helpful. Very blunt, seemed like they wanted to be somewhere else, don’t blame them to be fair. Anyway, up the arsenal! CHAMPIONS CHAMPIONS CHAMPIONS OLE OLE OLE

Only drawback was no A/C and room very hot only a fan which did not do much in the heatwave

Floor 19 the room was very humid even though there’s a fan additional AC would improve the stay considerably. Especially on hot day which this weekend it was

Nice staff all in all good hotel

Excellent place and the view is spectacular

There is no AC or proper ventilation it was very unbearable with the heat

Toilet is too small, I came in so I can create content and all but I couldn’t do my content. Coz I’m a makeup creator. Staff were so nice, rooom was dusty.

Had to check in at the last minute and was not disappointed. Clean, comfortable, well appointed studio room with kitchenette was perfect

Loved my stay! I will stay again!

All things are excellent 😊I’m very happy with your service. Thank you