Shower is tiny. I changed my room because mattress is smelly and dirty. The staff is very helpful. They apologized and also found another room for me.

Great place to stay

I loved the location, with a beautiful view of the city, a clean room, and a cozy hotel. 😊

Amazing

Es un sitio fantástico tanto para ir de turismo, como si necesitas teletrabajar a la vez. El estudio está muy bien con todo lo necesario y las zonas comunes son fabulosas; la piscina, el coworking…

Well it was great value and not far from Canary Wharf. Staff very nice. But bed wasn’t a double and not very comfy and tv didn’t work but it was late so I didn’t to be fair go and ask to get fixed. Just a bit annoying. Gym looked good but didn’t look at pool. It was super cheap for an easy night and Elizabeth line just a short walk straight into town.

Eveything was great

Very welcoming ladies at the front desk, the budget studio are good enough for one nigh or two. Some studio are more noisy than others, the DLR line impact. It was clean and very secured, the maintenance man need a team !

No terrestrial tv service provided, and when asked the guy at reception said they didn’t have the licence for it, which, for a hotel by Londons financial capital seems a bit poor?! Apart from that though, nice room and great view!

Do not be fooled by the images they advertise it is the complete opposite. The rooms are extremely dirty and dusty. I fear that they do not even clean the rooms they just remake the bed for new arrivals. You will find things that look like bogeys on the walls. The floors are so sticky to walk around in. The dust is disgustingly thick. As soon as we checked in there was someone else’s hair all over the bed sheet. Looked like someone’s pubes. It’s absolute filth.

clean, warm and friendly

Good value, welcoming staff and lovely facilities

The hotel was really nicely designed & very friendly staff with a lovely spa/ pool area. I would say we didn’t find the bed that comfortable and had a dripping tap all night long. It would also be nice to be able to use the pool table if you’re staying there rather than just for members. Other than that we had a great stay !

The stay was horrible. It was impossible to reach a live person at reception; the staff was rude, including the one who cursed at me because of my disability, using the ’f’ word; and the manager, Sherifa, was rude and unprofessional. If I could choose zero stars, that would be more appropriate but, unfortunately, it’s not an option.

Staff very friendly,

Lovely hotel, Double bed was far too small and the toilet/shower room was also too small. No bar, cinema room was out of use. The only good thing was the Pool on the 20th floor with amazing views.

Good facilities, only down side was the bedroom wasn’t the cleanest and the double beds were actually small doubles. Meaning you could not fit 2 people In comfortably. Would recommend changing this.

Nice place but the bathroom was the smallest I've ever seen. Awful steep due to the train noise

Room is nice size but the bed is small, no tea spoon for coffee, no cutlery or plates or anything to use in the kitchenette. Bathroom was dirty, tap and shower were filthy so didn’t use them. Side in the room was dusty ( you’ll find it says clean me on it if you stay there.) Pool was only useable until checkout at 11am which wasn’t clear on check in or on the website. Shower was nicer in the pool changing area than the room.

Good location and communal areas, good amenities but the mattesss was damaged so had to sleep in a dip and the floor in the room was coming apart so not maintained as expected