Shower is tiny. I changed my room because mattress is smelly and dirty. The staff is very helpful. They apologized and also found another room for me.

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The room was very clean, and very comfortable bed. The shower was very good but on the small side as was the sink. The room was let down by lots of dirty scuff marks and flaking paint on the walls and there was a crack in the plasterboard as you walked in on the right which didn't give a good first impression.

Good service and nice room. Well happy with my stay.

Would recommend

Always fab !

was very nice exactly how it looks no complaints

Decent hotel, Nice pool with a view. The room was small and felt like a student accommodation however the room was clean. Does the job for a weekend in London.

Great friendly staff, clean hotel and room. Great facilities, pool, sauna and swimming pool. The gym was clean and had enough equipment and space. One of my favourite place to stay when I'm in London

The studio is fair enough for the price. I love the pool, and the pool views. I wish I got my room clean everyday thou.

Was lovely

Great pool which is why I booked, but the bed was smaller than a double so not comfortable for a couple. The train was also really close to our window so both of those things meant we didn’t have a good night’s sleep! Communal area and cafe downstairs was really nice though

The room was very dirty and also had a very strong smell in the shower drain which filled the room every time you opened the bathroom door. The bedsheets were not clean and the tv didnt work

Great stay, the room was clean and the kitchen well equipped with fridge, microwave, stove, kettle. well organise, compact room.

The hotel was superb but lacked a proper restaurant

I was disappointed with the housekeeping service during my stay. The property only offers cleaning every 3 days, and when I requested an early cleaning before that period, the staff came but did not actually clean the room. No fresh towels, soap, or shampoo were provided. I also had to request replacement toilet paper, which was then left outside the door on the floor, showing a lack of care for hygiene and germs. Overall, the service felt inattentive and unprofessional.

Yes

Asked about the to being fixed twice still not done. Sink didn’t empty properly and the bed was very uncomfortable Breakfast was excellent and room clean

Bed was so small - not a standard double. Kettle in one room was broken and they also couldn't watch the TV as they wanted proof of TV licence.

The room was quite ok, could be a little cleaner and the shower door was broken. But the pool area is great, also the opening hours for it