7.2
基于 78 条评论
清洁度

7.8

客房舒适度

7.6

地点

7.8

服务和设施

8.0

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旅行者评论 The Manor Hotel

每页评论数
20
40
热门评论
Christopher
6.0
/10
评论于 53几周前

Expedia Group verified review

View of the golf course. Large shower/bath/toilet, verandah. Swimming pool, outside seating areas.
Jimmy Bernard
2.0
/10
评论于 60几周前

Expedia Group verified review

.
Michel
icon-商务和休闲
商务和休闲
6.0
/10
评论于 82几周前

Expedia Group verified review

The place has great potential. A few things can be improved to make it better. The breakfast is basic, there is less things to eat each day. The food at restaurants is overcharged based on what you can find at nearby and better restaurants. Room are comfortable but amenities in room is lacking.. eg: there was only 2 hangers. Sanitary equipment is very old and outdated in bathrooms etc. The few improvements can give the place a better reputation and attract more customers.
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Fergus
icon-休闲 双人入住
休闲 双人入住
6.0
/10
评论于 175几周前

Expedia Group verified review

Noise and owner using hotel for other business, like swimming lessons for kids.
Verified traveler
icon-朋友和家人
朋友和家人
8.0
/10
评论于 225几周前

Expedia Group verified review

NA
Mansoor
4.0
/10
评论于 241几周前

Hotels.com verified review

Was brought to the hotel and asked to pay for the transport which they did not say how much before the transport. Then they told us they are full and sent us to another hotel which I paid for that hotel and asked for them to make sure hotels.com does not charge me. Did not do that for me. Poor management and support.
Eduardo
icon-商业
商业
8.0
/10
评论于 243几周前

Hotels.com verified review

Great value for business stays.
Joakim
8.0
/10
评论于 291几周前

Hotels.com verified review

Staff is very friendly and helpful. The hotel itself could be in better condition. It’s clean and all but everything is quite worn down.
Verified traveler
icon-朋友和家人
朋友和家人
10.0
/10
评论于 295几周前

Expedia Group verified review

The balcony was so nice to have. The outdoor music was quite loud while I was in my room. The dining was so nice open to the outdoors. The service was more than perfect!
Verified traveler
icon-商务和休闲 好友同行
商务和休闲 好友同行
2.0
/10
评论于 310几周前

Expedia Group verified review

I think this property has recently changed ownership or management since we last stayed there in 2017. It’s poorly run, terrible Management. The pictures on this site are misleading are not what the place looks like. Their rooms were nasty, mold in the showers, poor drainage, unvaccumed rooms. It was just a terrible experience.
Julie
6.0
/10
评论于 311几周前

Hotels.com verified review

The hotel needs to be updated however the staff were incredible. Restaurants good.new atmosphere
yogesh
8.0
/10
评论于 332几周前

Hotels.com verified review

It was comfortable
Verified traveler
icon-商业
商业
8.0
/10
评论于 336几周前

Expedia Group verified review

Very friendly and well mannered staff. Keep up the good work !
Verified traveler
8.0
/10
评论于 350几周前

Hotels.com verified review

This hotel is tucked away in a quiet residential area. It was ideal for adjusting to the time change. It does require taxis to head to any points of interest. The food was good, and the staff was very kind and helpful. Our room needed updating (particularly the bathroom) but was very spacious and we had a beautiful view of the Rwandan hills.
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Tricia
10.0
/10
评论于 351几周前

Expedia Group verified review

staff was great! beautiful view of the city. I would highly recommend this hotel.
Anneke
6.0
/10
评论于 360几周前

Expedia Group verified review

Very friendly staff. Rooms old fashioned. Nice city view from the balcony.
Dr Alexis
10.0
/10
评论于 373几周前

Hotels.com verified review

We were very satisfied about the service and the standard of the place
Verified traveler
2.0
/10
评论于 377几周前

Expedia Group verified review

Some amazing photoshop done on the photos... place is falling apart, from shower heads to doorknobs... few staying here so while the staff were friendly, they hover around and watch your every move, impossible to relax. Does not match the price, 40 bucks maximum, even in Kigali. I left early. Beware the reviews, take a glance and you’ll see some patterns that arise suspicions of how genuine they are.
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Verified traveler
4.0
/10
评论于 386几周前

Hotels.com verified review

This hotel is so overrated. It's old and dumpy, although the beds were clean and comfortable and the staff were extremely friendly. In general though, the rooms are old and smell musty. There's no working elevator so you have to take mazes of stairs to the rooms. My first room had a leak in the ceiling which led to dripping all night. The shower was also spraying into the room. There are like 5-6 restaurants and bars in the place, but almost all empty except for 1-2 people. It may have been glorious back in the day, but now it's dated and overpriced.
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Abdul
10.0
/10
评论于 393几周前

Hotels.com verified review

Trip was amazing to Kigali The Manor Hotel was a bonus the staff was so polite and kind at all times Staying at the manor hotel was wonderful very good food and service
每页评论数
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