Hotel room was just gross, I saw two bugs crawling around immediately and there was a blanket covering a completely destroyed loveseat with springs poking out. When I left to find a staff member, I saw pills on the floor in the hallway. When I couldn't find anyone at the front desk to speak with I decided this hotel was not safe to stay at as a single traveler in a different country, and was forced to last minute find a new hotel. And now I am being denied a refund because I "could have said something."

Le frigo ne fonctionnait pas , la propreté etait a desiré

Everything was fine, no complaints 👌

Unfortunately, this was one of the worst hotels I’ve ever stayed at. What made the experience especially frustrating was the clear sense that ownership simply does not care about maintaining a clean, comfortable, or functional environment for guests. As many other reviewers mentioned, my room felt grimy and greasy. Nearly every surface felt dirty to the touch, and the overall condition of the room made it difficult to relax. The Wi-Fi was so slow it was essentially unusable. I had to work from a coffee shop across the street because basic webpages and emails wouldn’t load. In 2026, a hotel effectively having no working internet is unacceptable. The walls are paper-thin, so you can hear conversations, partying, and noise from adjacent rooms as if people were inside your own room. The worst moment came on my first day when I grabbed a towel after showering and discovered a large stain that appeared to be blood and/or feces. Completely unacceptable. The underlying issue is that the owners either do not care about their guests’ experience, or they are incapable of maintaining the property to basic hospitality standards. I would strongly recommend avoiding this hotel until major improvements are made. The condition of the property was concerning enough that I genuinely think the City of Toronto should inspect it for potential health and safety violations.

Great location. Parking sucks but they help you get a pass. Very friendly. Already booked my next room in 2 months.

Bueno

Acredito que o melhor quesito seja o atendimento dos funcionários, depois a localização. As instalações são simples e confortáveis. A rua que aparece nas fotos é bem tranquila, e não há problema algum com barulho. A limpeza é "ok" em termos gerais, mas sendo mais minuciosa, não havia sido limpa a prateleira dentro da banheira, haviam diversos restos de sabonetes usados. Os suportes de aço do box do chuveiro soltavam um forte cheiro de aço nas mãos e toalhas. Tive um sério problema de vazamento no banheiro que foi resolvido enquanto eu estava fora. Porém, as toalhas molhadas e usadas para secar o vazamento foram deixadas embaixo da pia, e não foram repostas toalhas para que eu usasse. Tive dificuldade de encontrar o local de entrada quando cheguei, a noite, a sinalização para identificação não é fácil de achar na rua principal. Há apenas uma folha de sulfite impressa com o nome do hotel, e as fotos remetem aos fundos das instalações, não a entrada principal. O funcionário que estava à disposição foi prontamente me buscar, então não tive maiores problemas.

The room was super hot and when we started the air conditioning they came knocking on the door asking that we close it ? But on the table there is a paper explaining how to use it this is ridiculous and the shower had grey tape on it cause it’s broken and everything was broken weird place honestly its ok for one night but honestly 200$ for this was way to much

Great location for us. You get what you pay for . They are under some construction now. Looks like they are trying.

There was mould buildup on the shower, lightbulb burnt out, fire alarm very sensitive and kept going off while blow drying my hair. Very confusing to find as well.

Stayed here during my solo trip to Toronto and had a good experience overall. The room was clean, comfortable, and did what I needed it to do for the trip. The staff was helpful and responsive, and I appreciated being able to store my luggage before check-in. The location was also convenient for getting around the city and exploring nearby areas. A solid option if you want something simple, affordable, and well-located.

Tried checking out at 9 am, which I think a fairly normal time for leaving an inn, but no-one was in the office. Tried calling both the office and personal number, both went to voicemail. Found a maintenance employee and they said we can check out at 10am, which conflicted with our plans. We were told that the front-desk girl had a long night. We ended up coming back to the inn to check out. The room itself was good for a one night stay. Odd stain on one our beds, and the bathroom sink drains painfully slow.

Tv didn’t work, mold in the bathroom, cutlery dirty, pots but no stove No one there to have us check out

The bed is surprisingly comfortable, staff were very kind. You get what you pay for, but if you are just looking for a place to lay your head at night, this is sufficient.

we were lucky, our room was on the ground floor about 20 feet from the parking lot. the room had been newly renovated with a new bath tub, Also beautiful bath towels( there was 4 in the bathroom I usually use 2 one for me and one for my long hair) but no wash clothes but we used the small towels.

Was a surprise to see a kitchen !! Lovely room!! Will return in the future for sure!

Super helpful, just be sure to check your messages from the property, especially if late check in.

Staff members is good

Kitchen was very functional. Great dining close by

Dated room that needs repairs. Clean linens and towels. No hand soap. Kitchen was equipped with dishes etc. Staff friendly and answered all my questions. Great location. Lots of restaurants.