The best experience in this year! We had two chihuahuas with us, They prepared a comfortable bed and dog bowl for my dogs, comfortable also for dogs, quiet area, easy to walk dogs during the night, safely, you can’t find somewhere better than smart hotel Napoli!

語学力の弱い私たちでもにこやかに根気良く対応して頂きありがとうございました。チェックアウトが早く、事前にお願いしていた朝食BOXも準備して頂き快適な旅となりました。ホテルに併設されているレストランも雰囲気が良く、メニューも充実していて店員さんも明るく話しかけてくれました。 ナポリへ行く際は、また宿泊したいと思います。 ありがとうございました。

The Smart Hotel was in a very secure location and a 5 minute (or less) walk to the ferry docks and right at a cruise ship terminal. The room was clean, the staff knowledgeable and helpful and the morning breakfast had good variety with fresh fruit and hot coffee. While using Naples for a jumping off place to Rome in the north or Amalfi to the south, we will stay at this hotel at this location again.

Very comfortable and well maintained

Bodde der i to netter etter opphold på ischia. Bra hotell

Modernt och välfungerande hotell i hamn terminalen. Smidigt om man ska åka med något fartyg på morgonen. Vänlig personal.

A really enjoyable stay at this hotel. Great location a 5-10 minute walk to the metro station and on the ALI bus route. Staff were very friendly and accommodating and breakfast was good quality. Rooms were air conditioned, clean and reasonably sized. All in all great value and great would book again if visiting Naples.

Llegamos muy tarde y la habitación ya estaba lista, el personal muy amable tratando de ayudarnos en todo momento

We loved this place and everyone was great! The included breakfast was delicious! It was also a great place to access restaurants and tour pick up!

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It was quiet and comfortable in my room. I was able to rest from check in at 15:00 until I departed at 21:30 to board my ferry.

This is a good place to stay if you are planning an overnight stay for a crusie ship. Otherwise, try something else. We stay there for three nights. Not easyly walkable to neary by restaurants, and shops. But easy access if you want to catch a ferry to Capri, or Amalfi Coast. This facility is not 4 star rated as shown in Expedia. It's a 3 star at best. The rooms are small, bath rooms oudated, and bugs crawl up the drain in the shower every morning. We didn't spent much time in the hotel, as we were out and didn't get back to our room late. Breakfast was just ok, we basically had coffee and toast, everything else wasn't very fresh. On the plus side, the staff were very nice and helpful.

STAFF WERE FRIENDLY ROOMS WERE CLEAN AND THE BREAKFAST HAD SOMETHING FOR EVERYONE, TRAVELLED WITH 3 KIDS WITH VERY DIFFRENT TASTES AND THEY WERE ALL SATISFIED.

Great hotel close to the ferry port- no outside food alllowed which sucks and check out time to early.

Very convenient, great location near cruise port.

I highly recommend the Smart Hotel Napoli. The staff is very welcoming and helpful. It’s close to transportation to many Napolitano locations and landmarks. Hotel is very clean and modern. Great place to stay while visiting Naples.

Das Zimmer und Personal war an sich sehr gut. Leider war das Zimmer nicht immer gut gereinigt. Im Zimmer waren leider bei Ankunft einige Haare im Bad und auf dem Bett. Der Whirlpool auf dem Zimmer war leider teilweise defekt und das Wasser lies sich manchmal nicht ablassen. Frühstück war okay.

Very clean, great breakfast, good menu at the hotel restaurant (Bistrot), quiet, close to the metro station (Municipio), staff was friendly and helpful

머무르는 동안 만족했어요. 아이포함 4명도 숙박 가능한 넓은 객실 좋아요.

Breakfast was great, rooms were clean. Great place to stay if you are taking the ferry next day early morning