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The drainage in the shower is not draining well

All great

The room was clean and the staff were friendly. Breakfast was decent, though the menu could have had more fresh options. The bar had a reasonable selection of drinks. However, the bed was noticeably dented/sagging in the middle, which made sleeping quite uncomfortable. A new mattress or at least better support would make a big difference. Overall the property is fine, but the bed quality needs attention.

The room was hot at night and cold in the morning. It wasn't cleaned every day.

Ok

The front of house staff were very very polite on arrival as for the restaurant the guy behind the bar was very friendly and knowledgeable and outstanding manners the food was fresh and very tasty as for the room unbelievably clean overall I would highly recommend this hotel to friends and family without hesitation thanks to you all

Gym is quite small but equipment is good

Easy check in. Room was ok, quite a lot of marks on the wall and in the bathroom sinks. Some items missing or not sufficient for number of guests but were provided quickly by staff.

The staff was very helpful and polite and very respectful. The room wow was nice had a great view of newport. I definitely stay again.

Ok

Room was spotless, bed comfy, staff friendly, breakfast good quality

Room was clean & tidy, very comfortable bed

Quiet and clean

Check in was quick and easy, staff very professional and friendly. Room was lovely and spacious, and spotlessly clean

.

Yes all very good

Clean room, great staff, nice breakfast

Clean room..beautifully furnished..no bath only shower..happy to stay again

Outstanding staff in reception and breakfast/bar area. So friendly and helpful. Rooms very clean and well equipped