Booked this during heatwave specifically for air con. Air con wasnt great. Thermostat didnt appear to do anything at all, and it was too warm for us. Bed was a spring mattress- woke up with a sore back. No face cloth, shower drained really slowly- water pooled and ran under shower door onto bathroom floor. No alarm clocks, no bottled water. Staff decided to clean coffee machine DURING breakfast, so no coffee- if there was, we werent offered any. Also waited several minutes to check out because no one stays at desk. Also get charged another £3 for parking, and have to pay separately. It was clean, bit thats about it.