综合评分和评论 Royal Whitby

Lovely hotel, staying in recently renovated room, tastefully decorayed. Friendly attentive staff and lovely breakfast.

The room and service good plus a great breakfast but the downside is the amount of work going on especially the noise and the dust. wasn't informed about all of the work otherwise I wouldn't of booked here although I was informed about no lifts

Well placed hotel

At first put us in a horrible room dirty ask them if could swop and wow the room what they put us in was amazing Really freindly staff ..car parking is a bit off a nightmare Haveing lots work done at moment so no lifts and a bit dusty

Bathroom was virtually spotless. Hotel being renovated so the room probably used ony a few times prior to us. Ignore the workmen, and you will have a wonderful stay in this location, overlooking the Abbey. Few minutes from the centre but up hill. Will go back when renovation is complete, and lift working, and full air conditioning in place.

Nice old style friendly hotel in a great location and full of character.The hotel was undergoing refurbishment while we were there but it had no impact on our stay. Very pleasant room. Breakfast was good but lacked fried eggs. Parking via another company but no issues. Easy check in and out. We will stay there again.

Extensive renovation work in progress (end April 2025) No lift but room and breakfast fine.

On arrival at this hotel we were met by a huge building project within the reception area with drills, sanders, many building personnel carrying various pieces of their equipment. I was not made aware of this at the time of booking. I managed to voice my shock to the manager who assured me that the bedrooms/restaurant would not be affected by the drilling noise/dust/and general mayhem. We were offered a choice of rooms and because we had looked forward to this trip the thought of returning home without checking in and going through the process of unpacking, we decided to stay. We made the best of this two night stay but under no circumstances whatsoever would we be making a return booking. I felt grieved that his extensive building work and the accompanying noise and chaos was not mentioned at the point of check in. The lifts were not working and my heart went out to the many elderly disabled guests who struggles up the many stairs using zimmer frames etc. This hotel should have closed its doors until the refurbishment was complete because by allowing guests to book and not mentioned the chaos they will have lost the opportunity of returning guests. I want to add that despite the above shambles, all of the staff showed respect and professionalism throughout our stay. They were working in a very stressful environment yet managed to remain polite until we checked out.

It is a building site so what can you expect - but I was not informed before I booked that this was the case. Luckily I am fit enough to climb 70 plus steps to my 3rd level room as there is no lift etc etc

Nice stay, property a bit dated. Staff lovely and welcoming. Nice location looks over the town and sea

There were renovations taking place. This restricted certain amenities and should have been made clear in the hotel booking information and reflected within the pricing.

Nice old hotel. Will be good when the renovations, including a new lift, are complete. Sorry we arrived late and had to leave early as we missed the sights. Do recommend - the staff were lovely.

Lovely old hotel currently being renovated. The new lift will be wonderful as there are a lot of stairs. Great location. Marvellous staff. Very comfortable rooms with upgraded bathrooms. Recommend for a visit.

The property is very rundown, even though they say they are upgrading it it is been done to a very low standard on our first room. The door lock did not work the key and the latch were not lined up and you got a Bodge it and scarper. Maintenance man who was pretty clueless and was more interested in an around talking and drinking coffee then doing a job properly it’s just putting a stick in Plaster over it.

beautiful views from the room of the sea and the Abbey, service was great and everything is within walking distance

Our stay was very short just one night we couldn’t get in until 3 clock receptionist could have been more friendly she was in middle of an argument with 2 men about car park didn’t look good on our arrival but hotel room was very nice

Really enjoyed our stay. All the staff were lovely. They were having refurbishments done to the rooms. We stayed in one of the refurbished rooms and were very impressed with our stay. Would definitely stay here again. The hotel had great views and was a short walk away from the shops.

This is an older hotel, but well maintained. My room was small, but perfectly good for one person. It might be a bit tight for two people, but probably OK. Bathroom had been remodelled and was modern and well equipped. The bed was very comfortable. They are remodelling the bar currently, but the small bar was very nice and opened out onto a nice veranda overlooking the harbour and with views of the Whitby Abbey on the other side. The dining room is large and very lovely. Good breakfast included with my booking. The location is fantastic, with waterfront location and terrific views. Definitely would stay here again.

A tale of 2 halfs really. Staff were all lovely, especislly the gorgeous girl who was running the breakfast room. Looked after my friend and i with a sea view both days and breakfast was delicious. Only downside was the room which is is dire need of an update. However, thd beds were vety comfy and we had a lovely sea view. I would return once the renovations are complete.

The location is fabulous and the staff were lovely, very friendly and helpful