Very good location, many cute shops and restos nearby and walkable to city center. Set in middle of LGBT area, the area was not that loud at night but there was a group of partyers living in a unit that partied till 5am and that was loud. Host was fast to communicate but things we requested were only able to be delivered to us the next day. Also, there was no whatsapp to communicate and we communicated over email. We also felt the apartment was not very clean and one of us kept having eye allergies as soon as she steps in the apartment. Pictures def look a lot nicer/newer/cleaner than reality. Also had some wear down problems like water drips from upstairs. Also did not feel any AC. Also the pillows came as one long thin cushion pillow. We came as 6 girlfriends and the pillows were uncomfortable and hard to share between us.

Bad experience. We used the code provided by the hotel but cannot work. We waited for more than 15 minutes outside the apartment building in heavy rain. We found some other guests also try their code but also failed. We called and called but no body answer and other guests also tried to use their ways to contact but no reponse. No reception on duty. Really bad experience. Not easy for some people to do the self check-in machine. The email didn't tell very clear so some guest also asked what room they should go.

Excelente ubicación! Una buena opción para ir de tour y shopping

This was a great location. Beautiful apartment! Very communicative for check in process and easy to rent a locker if we arrived early.

Tudo limpo, muito organizado e aconchegante! Localização excelente!

O apto é bem limpo, tudo novo e bem aconchegante. Minha estadia foi ótima. Só tive problema com atraso no check in do primeiro dia..

The property was great, and communication with management was a little slow, but it worked out fine in the end.

It is an excellent place to stay in Madrid, plenty of places to go and see close by, I loved how clean and beautiful the apartment was! The check in was easy and calling the host was simple and quick. The Chueca neighborhood is fun and fun! Great property 100% nice for small group, it has a great amenities and balcony. The cafe’s close by make it very convenient and fun.I will come back soon!

All Good

Hospedaje amplio, bien equipado. Cabe destacar, que cuando hice la reserva hace meses a través de hoteles.com, mi reserva era del tipo pagar hasta la fecha del viaje, sin embargo, me enviaron un correo pidiendo la totalidad del pago o cancelaban la reserva, esto va contra las normas de hoteles.com Tiene cocina, pero de poco sirve si no hay cosas básicas como sal y aceite, no dejan café tampoco. El proceso de checkin es complicado para alguien no tecnológica, pues todo es online y toma bastante tiempo. Para dejar las maletas antes del checkin, hay que pagar. Envían clave de internet que no funciona, dejan 1 papel higiénico para una estadía de 5 días y no hay nadie en sitio que ayude. En si, un hospedaje bonito con buena ubicación, pero con puntos de mejora en atención al cliente y en transparencia.

This was our second time staying at Slow Suites Chueca, and once again, we had a great experience. The check-in process was smooth, and the apartment was exactly as expected. It was especially nice to have an elevator, since we were traveling with five suitcases and staying on the fourth floor :) The location is excellent. Gran Vía is just a 5-minute walk away, and there are at least two metro stations nearby, making it very easy to get around the city.

El barrio es ruidoso y muy sucio. Hay un bar justo frente al apartamento. No es ideal si quieres descansar.

Primero,la reserva se realizó para la ubicación de Chueca. Sin embargo, recibimos un correo informando que por causas de fuerza mayor debía cambiarse a Luchana. Aunque el lugar estaba bien, no fue lo que habíamos reservado. Segundo, al llegar no tuvimos acceso al departamento hasta una hora y media después. Esto supuso una pérdida de tiempo importante, considerando que solo teníamos unas pocas horas en Madrid. El problema fue que no se realizó el check-in a tiempo y, además, la compañía no envió ningún recordatorio para evitar este tipo de inconvenientes. Una vez que hicimos el check-in online y no recibimos las notificaciones de acceso, nos llevó mucho tiempo poder contactar a alguien de la empresa para obtener el código de entrada. El contacto por WhatsApp fue muy lento. El número indicado en la puerta del alojamiento no contestó tras más de 15 llamadas. Finalmente, tuvimos que buscar otro número en la página web. Después de una llamada de más de 20 minutos, logramos conseguir cómo acceder al lugar. En resumen, fue una experiencia muy frustrante que afectó directamente el tiempo que teníamos disponible.

Nos encanto, fuimos en plan familiar (4 adultos y un niño), el departamento tiene espacio suficiente y cómodo, es céntrico y llegas caminando sin problema al Palacio Real o al Parque del Retiro, la estación de metro quedaba a 3 cuadras y de ahi nos trasladamos sin problemas a estaciones de tren.

Tudo muito limpo e acessível. Bem mobiliado. Indico 1000 vezes

Great location, 10 minutes from everything! Clean, spacious. Codes to access property was easier than I thought it was going to be.

Good location. Property could have been cleaner.

Really well-appointed flat with all you need. Easy check in and very central area. We had a lovely stay - thanks!

Maravilhoso, muito bem localizado, e confortável.

una excelente propiedad, demasiado cómodo, limpio, organizado, y bien ubicado