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水晶溪萊利飯店
飯店
9.2
/10
卓越體驗
944个评论
客人对住宿的评价
Ulrich
10.0
/ 10
Everything from check in to finding my way around was perfectly managed by the staff.
Philippe and Sebastian assisted me with booking my diving and hot air balloon trip. This is an excellent place to stay for vacation and as a base for the greater Cairns area
查看翻譯
MERCEDES
10.0
/ 10
Very nice, comfortable and clean room and property in a very good location. Amazing views.
查看翻譯
Wei Chen
10.0
/ 10
Close the beach by walk. Fantastic cocktails and swimming pool, it worth to recommend others to stay.
在該地區
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131-141 Esplanade, Cairns City, Cairns, Queensland, Australia, 4870
主要設施
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泳池
餐廳
24小時前台
WiFi
電梯
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水晶溪萊利飯店的可用房型
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水晶溪萊利飯店周圍有什麼
131-141 Esplanade, Cairns City, Cairns, Queensland, Australia, 4870
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了解更多關於水晶溪萊利飯店
注意：这家酒店以前名为Crystalbrook Riley
位置
水晶溪萊利飯店位于凯恩斯市的一个好街区，是一家酒店。
关于水晶溪萊利飯店
最高品质的服务加上其广泛的设施，让您获得极致的假期体验。
入住期间，一定要去这家酒店的健身中心锻炼一下。
无论您是独自旅行还是与亲人一起旅行，您都可以在泳池度过愉快而轻松的一天。
获得最优惠的价格，享受最优质的水疗护理，放松身心，焕发活力。
24小时前台随时为您服务，从入住到退房，或您需要的任何帮助。如果您还有其他需求，请随时联系前台，我们随时准备为您提供服务。
在水晶溪萊利飯店品尝您最喜爱的菜肴，这里有专为您准备的特色菜肴。
根据大多数酒店客人的评价，水晶溪萊利飯店是一家舒适且服务一流的酒店。
在水晶溪萊利飯店入住期间，留下珍贵而难忘的回忆。
水晶溪萊利飯店所有設施
其他
飯店服務
- 洗衣服務
- 旅遊服務
- 行李寄存
- 快速退房
- 24 小時前台接待
- 服務台
要做的事情
- 室外游泳池
- 溫泉
- 花園
- 泳池涼亭（另收費）
- 泳池日光躺椅
公共設施
- 其他
- 電梯
- 餐廳
- 無菸區
- 保險箱
食物和飲料
- 酒吧
- 池畔酒吧
- 早餐
一般的
- 接待廳
- 停車場（另收費）
體育和娛樂
- 健身中心
- 檯球
連接性
- 免費 WiFi
商務設施
- 會議設施
水晶溪萊利飯店住宿政策及一般資訊
重要提示
計劃在入住時間以外入住（例如清晨或深夜）？您可以直接與住宿安排！
- Fee for full breakfast: approximately AUD 42 for adults and AUD 21 for children
- Self parking fee: AUD 20.00 per day
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: AUD 60.0 per day
- Credit card charges are subject to a surcharge of 1 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 100 per accommodation, per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. This property charges the following mandatory general deposits, collected at check-in: AUD 75 for the first night, AUD 50 for subsequent nights.
The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
- Full-service spa
Hotel only accepts guests with minimum age of 18
入住/退房時間
入住：
14:00 - 00:00
退房
前 11:00
酒店政策尚未公佈。
一般資訊
熱門設施 | 泳池, 餐廳, 24小時前台, WiFi, 電梯 |
入住/退房時間 | 从 14:00 - 00:00 - 到 11:00 |
早餐供應狀況 | 是的，酒店有提供早餐的房間 |
水晶溪萊利飯店的可用房間 | 311 |
在水晶溪萊利飯店的樓層數 | 7 |
另一設施在水晶溪萊利飯店 | 洗衣服務, 旅遊服務, 行李寄存, 快速退房, 24 小時前台接待 |
水晶溪萊利飯店常見問題
在水晶溪萊利飯店有哪些可用設施？
這裡有頂級設施水晶溪萊利飯店例如泳池, 餐廳, 24小時前台, WiFi, 電梯 .（有些可能需要額外收費）
正常入住和退房時間是水晶溪萊利飯店？
在水晶溪萊利飯店的標準入住時間從14:00 - 00:00開始最晚退房時間為前 11:00
水晶溪萊利飯店提供早餐嗎？
是的，水晶溪萊利飯店提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。
What is the star rating of 水晶溪萊利飯店?
水晶溪萊利飯店 is a 5.0-star hotel.
How many floors does 水晶溪萊利飯店 have?
水晶溪萊利飯店 has 7 floors.
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更多其他客人的評論水晶溪萊利飯店
整體評分與評論 Crystalbrook Riley
Traveloka (1)
其他來源 (943)
9.2
卓越體驗
來自 943 則評論
清潔度
9.4
房間舒適度
9.4
服務與設施
9.2
排序方式
最相关
偏好設定
查看全部
旅行者評論 Crystalbrook Riley
每頁評論數
20
40
精選評論
ClaraChu
閒暇 與伴侶同行
10.0
/10
302 幾週前評論
Expedia Group verified review
酒店很新，服務人員態度親切，房間露台面向海景，房間寬敞。酒店餐廳食物水準很好。酒店位置方便，到附近餐廳只須行10分鐘。
Verified traveler
閒暇 與兒童同行
8.0
/10
307 幾週前評論
Expedia Group verified review
The environment is good and the hotel view is fantastic but the cleaning service has to be improved, they didn’t clean the washroom in some days and the rubbish is not cleaned up properly. Apart from cleaning service, overall is good!
Yue
與親友同行
10.0
/10
308 幾週前評論
Hotels.com verified review
酒店位置方便，房间非常干净，工作人员也非常热心，总之，住得12分满意，5分好评
Wei Chen
與親友同行
10.0
/10
312 幾週前評論
Hotels.com verified review
Close the beach by walk. Fantastic cocktails and swimming pool, it worth to recommend others to stay.
Verified traveler
業務
6.0
/10
315 幾週前評論
Hotels.com verified review
我是早機到達，大約早上八時多到達酒店。當時櫃面有一位女仕，我靜心等待她完成當時工作後。她用一種不屑的樣子問我需要什麼？我告訴她我是想check in。她便感到奇怪的問我是不是訂了昨晚的房間。其實。。。我把confirm letter給了她看，她還這樣問，是不是在戲弄我？然後我解釋了我因早機所以想早一點check in。她便説替我保留行李，叫我2PM才回來。亦諗如果提早有房會打給我。
因為太攰關係，我差不多十一點回到酒店大堂等待。直到十二點多，我發現為什麼那些本土人可以立刻拿到房間。於是我便問了另個男職員。他說我房間經已預備好但他們試過打給我但沒接通。但我從沒收過電話，而且我只在接待處不到五步距離。亦有和那女職會對望。想不通為什麼她不能告訴我一聲。Anyway~我問職員取回我行李。他說很快便安排送上房，但我在房間等了半小時也沒有等到我的行李。我真的很想取回我的行李然後洗澡瞓覺。於是我打電話到接待處，又是那個女職員。我要求了一個牙刷和我的行李。結果五分鐘後，牙刷送到。再五分鐘後，有人敲門（3下），然後我滿心歡喜立刻去開門。誰不知我還差三步便到門的時候。有一個男人開了我的門，進入了我房間。我真的嚇呆了。如果不是我的行李還未到，那時候的我應該沒有穿衣服。他說他需要檢查mini bar的東西。痴線的，酒店為什麼交房給我後可以自由出入我房？我拒絕了他進來。由於我心真的很不安，我是一個女生住酒店。安全是最重要。我便走回接待處取回我的行李和投訴。但投訴也沒用，我連一句道歉也收不到。
回房間後我只好鎖好房門和把椅子放到門前才睡。那天是星期日，由中午12點到5點多泳池在開party...那Disco music令人無法入睡。
第二天，我八點出門口要求清潔房間。十二點回到酒店還未清潔。然後我再出外到三點。我發現房間執拾好。但。。。為什麼用過的毛巾沒有收走？完全想不通。五點半我到樓下游水，回到房間時發現用過的毛巾收走了。就是説。。。職員又再一次想入就入我的房間。明明我掛了牌不可進入。
我真心覺得環境值五星但服務質素真的3星也不如。我不會再入住這間酒店。太無私隱和不安全。
閱讀更多
kazuyo
閒暇 與伴侶同行
8.0
/10
13 幾週前評論
Expedia Group verified review
スタッフが大変親切です。プールサイドで寛ぐ時間は平和的。朝の散歩にも夜の散策にも便利で治安も良い。施設も新しく、お勧めします。
Ulrich
10.0
/10
13 幾週前評論
Hotels.com verified review
Everything from check in to finding my way around was perfectly managed by the staff.
Philippe and Sebastian assisted me with booking my diving and hot air balloon trip. This is an excellent place to stay for vacation and as a base for the greater Cairns area
MERCEDES
閒暇 與伴侶同行
10.0
/10
13 幾週前評論
Expedia Group verified review
Very nice, comfortable and clean room and property in a very good location. Amazing views.
MERCEDES
閒暇 與伴侶同行
10.0
/10
14 幾週前評論
Expedia Group verified review
L
Jarel
8.0
/10
14 幾週前評論
Hotels.com verified review
Valitin kun huoneeni ikkunat oli likaset ja jonkun syntymäpäivä onnittelu piirros näkyi pölyn keskeltä. 4/8 ikkunaa putsattiin kun kävin valittamassa.
Louise
與親友同行
10.0
/10
14 幾週前評論
Hotels.com verified review
You can judge quality by the quality of sunbeds. And they’ve got nice ones. Also you can tell 5 star by the quality of service received especially during breakfast as they waft around tidying plates but unnoticed as subtle. Mix up with paying twice but resolved satisfactorily. Quality products in bathroom. Definitely would stay again and recommend
閱讀更多
Ross
10.0
/10
15 幾週前評論
Expedia Group verified review
Excellent hotel. One of the best in cairns.
??
閒暇 與伴侶同行
10.0
/10
15 幾週前評論
Expedia Group verified review
ベッドは大きくふかふかで快適でした。ちゃんとした水圧で温かい水が出るシャワーで、こちらも快適でした。
プールサイドのレストランも気軽に利用でき、ドリンク・フード共に美味しかったです。
観光の疲れもきちんと取れ、ホテル周辺やホテルステイも楽しめるとてもいい宿でした！
KANA
閒暇
10.0
/10
15 幾週前評論
Expedia Group verified review
very comfortable and quiet area
Tanja
閒暇 家庭
10.0
/10
16 幾週前評論
Expedia Group verified review
Sehr ruhige saubere und freundliches Hotel. Großes Zimmer trotz Zustellbett. Großes Frühstücksangebot. Sehr schnelles kompetentes Personal. Tolle Möglichkeit am Pool zu entspannen oder als Ausgangspunkt für Aktivitäten. Hafen und Restaurants sind nur 5 - 10 Minuten Fußweg entfernt.
Garry Lee
10.0
/10
17 幾週前評論
Expedia Group verified review
Excellent place to stay and only a short walk to the Cairns CBD and Marina area. Property in excellent condition with a great pool area. Staff are very friendly and helpful.
Joseph
業務
10.0
/10
17 幾週前評論
Expedia Group verified review
Location
Truong Son
商務與休閒
10.0
/10
17 幾週前評論
Expedia Group verified review
I have a wonderful stay with Riley recommended to come here yall
Neil
10.0
/10
17 幾週前評論
Expedia Group verified review
Good location and great facilities
April
閒暇 家庭
4.0
/10
17 幾週前評論
Expedia Group verified review
We were excited about this stay - the hotel is lovely, the staff is attentive but our room in the tower smelled very strongly of mildew - very unpleasant and unhealthy feeling. None of the windows opened so there was no relief. We asked for support to address the smell specifically moving to a different room but no room was provided - the staff tried to clean the room 3 separate times but by the third day of our stay the smell was just unacceptable so we asked to be moved to one of the other local crystalbrook locations. We were finally moved to a different room which was better for the rest of our stay. The staff knows about this issue - the carpets were stained in this room and the smell was really unacceptable - guests should not be subjected to this. It’s unfortunate as the staff was lovely but real solutions weren’t provided until we wanted to leave. I wouldn’t even try another crystalbrook location in cairns if we came again because there was no support when we really needed it. I’d recommend a different hotel.
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整體評分與評論 Crystalbrook Riley
Traveloka (1)
其他來源 (943)
9.2
卓越體驗
來自 943 則評論
清潔度
9.4
房間舒適度
9.4
服務與設施
9.2
排序方式
最相关
偏好設定
查看全部
旅行者評論 Crystalbrook Riley
每頁評論數
20
40
精選評論
ClaraChu
閒暇 與伴侶同行
10.0
/10
302 幾週前評論
Expedia Group verified review
酒店很新，服務人員態度親切，房間露台面向海景，房間寬敞。酒店餐廳食物水準很好。酒店位置方便，到附近餐廳只須行10分鐘。
Verified traveler
閒暇 與兒童同行
8.0
/10
307 幾週前評論
Expedia Group verified review
The environment is good and the hotel view is fantastic but the cleaning service has to be improved, they didn’t clean the washroom in some days and the rubbish is not cleaned up properly. Apart from cleaning service, overall is good!
Yue
與親友同行
10.0
/10
308 幾週前評論
Hotels.com verified review
酒店位置方便，房间非常干净，工作人员也非常热心，总之，住得12分满意，5分好评
Wei Chen
與親友同行
10.0
/10
312 幾週前評論
Hotels.com verified review
Close the beach by walk. Fantastic cocktails and swimming pool, it worth to recommend others to stay.
Verified traveler
業務
6.0
/10
315 幾週前評論
Hotels.com verified review
我是早機到達，大約早上八時多到達酒店。當時櫃面有一位女仕，我靜心等待她完成當時工作後。她用一種不屑的樣子問我需要什麼？我告訴她我是想check in。她便感到奇怪的問我是不是訂了昨晚的房間。其實。。。我把confirm letter給了她看，她還這樣問，是不是在戲弄我？然後我解釋了我因早機所以想早一點check in。她便説替我保留行李，叫我2PM才回來。亦諗如果提早有房會打給我。
因為太攰關係，我差不多十一點回到酒店大堂等待。直到十二點多，我發現為什麼那些本土人可以立刻拿到房間。於是我便問了另個男職員。他說我房間經已預備好但他們試過打給我但沒接通。但我從沒收過電話，而且我只在接待處不到五步距離。亦有和那女職會對望。想不通為什麼她不能告訴我一聲。Anyway~我問職員取回我行李。他說很快便安排送上房，但我在房間等了半小時也沒有等到我的行李。我真的很想取回我的行李然後洗澡瞓覺。於是我打電話到接待處，又是那個女職員。我要求了一個牙刷和我的行李。結果五分鐘後，牙刷送到。再五分鐘後，有人敲門（3下），然後我滿心歡喜立刻去開門。誰不知我還差三步便到門的時候。有一個男人開了我的門，進入了我房間。我真的嚇呆了。如果不是我的行李還未到，那時候的我應該沒有穿衣服。他說他需要檢查mini bar的東西。痴線的，酒店為什麼交房給我後可以自由出入我房？我拒絕了他進來。由於我心真的很不安，我是一個女生住酒店。安全是最重要。我便走回接待處取回我的行李和投訴。但投訴也沒用，我連一句道歉也收不到。
回房間後我只好鎖好房門和把椅子放到門前才睡。那天是星期日，由中午12點到5點多泳池在開party...那Disco music令人無法入睡。
第二天，我八點出門口要求清潔房間。十二點回到酒店還未清潔。然後我再出外到三點。我發現房間執拾好。但。。。為什麼用過的毛巾沒有收走？完全想不通。五點半我到樓下游水，回到房間時發現用過的毛巾收走了。就是説。。。職員又再一次想入就入我的房間。明明我掛了牌不可進入。
我真心覺得環境值五星但服務質素真的3星也不如。我不會再入住這間酒店。太無私隱和不安全。
閱讀更多
kazuyo
閒暇 與伴侶同行
8.0
/10
13 幾週前評論
Expedia Group verified review
スタッフが大変親切です。プールサイドで寛ぐ時間は平和的。朝の散歩にも夜の散策にも便利で治安も良い。施設も新しく、お勧めします。
Ulrich
10.0
/10
13 幾週前評論
Hotels.com verified review
Everything from check in to finding my way around was perfectly managed by the staff.
Philippe and Sebastian assisted me with booking my diving and hot air balloon trip. This is an excellent place to stay for vacation and as a base for the greater Cairns area
MERCEDES
閒暇 與伴侶同行
10.0
/10
13 幾週前評論
Expedia Group verified review
Very nice, comfortable and clean room and property in a very good location. Amazing views.
MERCEDES
閒暇 與伴侶同行
10.0
/10
14 幾週前評論
Expedia Group verified review
L
Jarel
8.0
/10
14 幾週前評論
Hotels.com verified review
Valitin kun huoneeni ikkunat oli likaset ja jonkun syntymäpäivä onnittelu piirros näkyi pölyn keskeltä. 4/8 ikkunaa putsattiin kun kävin valittamassa.
Louise
與親友同行
10.0
/10
14 幾週前評論
Hotels.com verified review
You can judge quality by the quality of sunbeds. And they’ve got nice ones. Also you can tell 5 star by the quality of service received especially during breakfast as they waft around tidying plates but unnoticed as subtle. Mix up with paying twice but resolved satisfactorily. Quality products in bathroom. Definitely would stay again and recommend
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Ross
10.0
/10
15 幾週前評論
Expedia Group verified review
Excellent hotel. One of the best in cairns.
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閒暇 與伴侶同行
10.0
/10
15 幾週前評論
Expedia Group verified review
ベッドは大きくふかふかで快適でした。ちゃんとした水圧で温かい水が出るシャワーで、こちらも快適でした。
プールサイドのレストランも気軽に利用でき、ドリンク・フード共に美味しかったです。
観光の疲れもきちんと取れ、ホテル周辺やホテルステイも楽しめるとてもいい宿でした！
KANA
閒暇
10.0
/10
15 幾週前評論
Expedia Group verified review
very comfortable and quiet area
Tanja
閒暇 家庭
10.0
/10
16 幾週前評論
Expedia Group verified review
Sehr ruhige saubere und freundliches Hotel. Großes Zimmer trotz Zustellbett. Großes Frühstücksangebot. Sehr schnelles kompetentes Personal. Tolle Möglichkeit am Pool zu entspannen oder als Ausgangspunkt für Aktivitäten. Hafen und Restaurants sind nur 5 - 10 Minuten Fußweg entfernt.
Garry Lee
10.0
/10
17 幾週前評論
Expedia Group verified review
Excellent place to stay and only a short walk to the Cairns CBD and Marina area. Property in excellent condition with a great pool area. Staff are very friendly and helpful.
Joseph
業務
10.0
/10
17 幾週前評論
Expedia Group verified review
Location
Truong Son
商務與休閒
10.0
/10
17 幾週前評論
Expedia Group verified review
I have a wonderful stay with Riley recommended to come here yall
Neil
10.0
/10
17 幾週前評論
Expedia Group verified review
Good location and great facilities
April
閒暇 家庭
4.0
/10
17 幾週前評論
Expedia Group verified review
We were excited about this stay - the hotel is lovely, the staff is attentive but our room in the tower smelled very strongly of mildew - very unpleasant and unhealthy feeling. None of the windows opened so there was no relief. We asked for support to address the smell specifically moving to a different room but no room was provided - the staff tried to clean the room 3 separate times but by the third day of our stay the smell was just unacceptable so we asked to be moved to one of the other local crystalbrook locations. We were finally moved to a different room which was better for the rest of our stay. The staff knows about this issue - the carpets were stained in this room and the smell was really unacceptable - guests should not be subjected to this. It’s unfortunate as the staff was lovely but real solutions weren’t provided until we wanted to leave. I wouldn’t even try another crystalbrook location in cairns if we came again because there was no support when we really needed it. I’d recommend a different hotel.
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