Mercure Sydney Liverpool

great hotel

All the staff we dealt with were very friendly and helpful, one even went out of her way to show us to the food place we were looking for. Our room was comfortable and clean. The pool area was nice but the bottom of the pool needed to be cleaned. Overall it was a pleasant stay.

Very clean room and friendly staff. Just one thing which is I would prefer a soap bar instead of body wash, as some customers, including myself, have had allergic reactions to the body wash provided for the shower.

The original question to this review was 'How was your Check-in? Whilst both our stay at the Hotel and our dinner at the Catholic Club were good, our experience accessing the hotel was not. We travelled from Canberra and drove around the local area with the hotel in sight for at least 15 minutes before finally giving up, entering the Catholic Club carpark and entering that Club to find out how we got to the Hotel! Nowhere on your website, or the Hotel description on Hotels.com where we booked, does it say the Hotel is accessed through the Catholic Club carpark and there were no signs that we saw at either driveway entrance to the Club. Needless to say, we were not impressed and the gentleman at the reception desk wasn't in the least interested in our plight.

Friendly staff

There was no hot water for my evening and again for my morning shower. My colleague on another floor tells me his shower had no water halfway through and he had to wipe soap off himself without water. We advised reception on morning checkout and they said yes they understand there seems to be a problem. We both paid full rate for our rooms ?

I love our stay the place is clean spacious and quiet place to rest and relax.

Amazing hotel and staff . Room is great and airconnedz breakfast good choices to satisfy

One of my favourite hotels love staying here it’s comfortable and convenient to locations.

Room was not cleaned properly when we arrived, TV was unplugged from the back, staff was very friendly though

Clean room and staff very accommodating.

Clean room and friendly staff

Very good service and staff and very clean room thanks very much

We have been staying at this hotel for about 15 years now and everything is always excellent and we will definitely return again. as a matter of fact we will be returning in June 2026. Thank you

Clean room, fabulous staff and amenities

Free Parking

Nice breakfast

It was good clean hotel

Excellent as usual

Only stayed 2 nights. Check in was easy. Room was clean. Beds are very comfortable and rooms are quiet