Zappeion 公寓

數天一次的 House keeping services 無按時到，要追第二天才到

整體其實挺好的，公寓設備齊全，內部空間夠大。但是衛生情況一般，我們發現了一隻大蟑螂和許多螞蟻，這個令人十分恐怖和不安。

Nice location, near the bar and restaurants in Northbridge Nice service, the reception did the best to help what we need But the cooking equipment in kitchen was not good, the pan was not available to cook. Also, some instructions did not show to us, such as we did not know the laundry and dishwasher powder only provide once and need to buy ourselves. And the air conditioning of the living room should consider to place another side. The heating only provide warm to where we eat and cook but not the sofa, we feel a bit cold at the night while sitting on sofa and watching TV

Unfortunately, my stay at this hotel was quite disappointing. Although my booking was for six people, the room provided only had one large bed and two single beds. When I raised the issue with the receptionist, I was told a solution would be provided, but no follow-up ever came. As a result, I had no proper place to sleep and ended up on the couch, which was uncomfortable and had an unpleasant smell. The room itself also carried a noticeable odor. This made the stay very difficult, especially as I needed to drive a long distance the following day. Overall, the lack of support from the staff and the poor room condition left a very negative impression.

Great space and awesome location

Nice apartment but it needs a good clean and a bit of work. Not sure it's worth the price, but it suited our needs at the time.

This property was unacceptable, there was no communication via email, phone or recption staff. This property was dirty, run down, the carpet was stained, shower was mouldy and there was not enough cutlery, bowls or plates for 4 people. DONT STAY HERE IT WAS A DISGRACE

Furniture was dirty and in really poor condition. The split system heat/ cool was not working and the list goes on..

Very modern,spacious,clean and secure a great value stay close to the city.

Great location near Northbridge

View of the city was awesome, And the beds were very comfy. Location is spot on, and the car parking was easy to maneuver. unit was clean our sink in the bathroom was blocked.

Toilet in room 9 was running and made a squeaky noise when filling up. Otherwise all good

I was very happy with my apartment, it was easy to get to and a good walk into the CBD which I prefer. I liked the secure parking and easy internal access to my apartment. I couldn't get one of the burners to work on the hob and the extractor fan didn't work but they were the only minor issues.

I really wanted to like this hotel but unfortunately it wasn’t to be. I’ll start with the positives. Pros: A king size bed, good central location, parking available (but not cheap at $28), nice modern bathrooms, good self catering facilities. Cons: I called the day prior to our check in, to confirm my arrival time & book parking. The parking bay number I was told was actually blocked off with a cone & had laundry trolleys in it. The check in time I gave was obviously not noted as I kept getting messages and a call the next day & was asked to provide my credit card details off this site which goes against hotel.com instructions. I’d booked for two adults and one 11 year old child, only to get to the room and there was no where for the child to sleep. When I called the hotel, I was told I had needed to make an additional request for a bed for the child. Never have I ever had to spell it out to a hotel, that everyone on the booking actually needs a bed to sleep in. So we then had to find our own bedding to stick over the couch cushions as the hotel couldn’t do anything to help us at 6.30pm. Always nice pulling out the couch cushions and finding tooth flossers and cotton buds too. The carpets were stained all throughout unit. On trying to leave the hotel early the next day, the garage remote didn’t fit in the key drop box, again trying to contact the hotel number and having to explain the situation to what I assume is an overseas line & it dropped out, I gave up. Never again.

Disappointing for four reasons: (1) We arrived to find no reception and had to travel to a different hotel to get the key. (2) Hotel very dated. Holes in the dining chairs, stained carpets, dirty showers, random holes in the wall. (3) Room was incomplete, e.g. no sponges or rags for the kitchen, no rubbish bin in the kitchen. (4) They charged our credit card three days before we arrived when the booking said it would be processed on-site, which led to some confusion. We raised some of these issues and we're told it was Expedia's fault for not communicating to us, so not much accountability from the hotel itself. Other that that, it was fine (beds were relatively comfortable, location is pretty good). But we wouldn't stay again.

Dirty carpets, dirty patio, previous guests cigarette ash on wall & table & burn marks /melt marks from cigarettes on

Comfortable accommodation. Secure parking

Condition of the furniture was very poor. We had to uses towels on the chairs as the vinyl was that bad it hit to sit on. Carpets stained. Faulty power points. Blown light bulbs. Dust everywhere. Dishwasher removed. We had to rewash the dishes to use them. Piles of rubbish just left in the carpark. The beds were the only good thing… For the price, definitely not worth it. I would not recommend.

Location is great, unfortunately that was the best i can say about this place. Oven didnt work. A handyman was sent to check it out. Place was dirty, carpets atrocious. Two ladies came out, who were very nice To be fair, I declined their assistance. A request for the carpets to be cleaned was denied. Ac worked thank goodness as i was there for three weeks in March. It was awfully hot.

I liked the position, but the tidiness and staff presence are lacking. Also, I can't say anything nice about tools and appliances.